Latest Jobs at IHS Towers

Job Summary

• The Manager, Systems holds a pivotal role in overseeing the monitoring and optimization of various systems critical to operational efficiency, including fuel consumption, grid availability, and renewable energy sources. Through strategic leadership, detailed analysis, and effective collaboration, the Systems Manager ensures the seamless operation of systems, contributing significantly to the reliability and sustainability of energy infrastructure. This position demands advanced analytical capabilities and a commitment to driving continuous improvement.

Job Responsibilities

• Provide guidance and support to Systems Analysts in initiating and managing problem tickets to address identified issues or anomalies promptly.
• Oversee the comprehensive monitoring of various systems, including fuel consumption, grid availability, and renewable energy sources.
• Ensure accurate data collection and analysis to assess system performance and identify areas for optimization.
• Evaluate system performance based on relevant RMS readings, such as Running Hours, Power Generation, Power Load, and fuel consumption.
• Analyze data and performance metrics to detect variances, deviations, and inefficiencies in system operation.
• Collaborate closely with cross-functional teams, including engineering, maintenance, and operations, to address system-related challenges and implement corrective actions.
• Monitor key performance indicators (KPIs) and metrics to track progress, evaluate performance, and make data-driven decisions to achieve departmental targets.
• Perform other tasks and duties as assigned by the line manager.

Qualifications

• 1st degree in Electrical/Telecommunication Engineering/Computer Science or related discipline
• 4 - 8 years related experience

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Job Purpose

• The RMS Manager is responsible for overseeing the smooth operation and reliability of the Remote Monitoring System (RMS). This role entails leading a team of RMS analysts, conducting daily checks, validating incident resolution, and driving root cause analysis to ensure the system's integrity and functionality. The RMS Manager must possess strong leadership skills, a deep understanding of monitoring systems, and a proactive approach to problem-solving.

Responsibilities

• Lead and manage a team of RMS analysts, providing guidance, coaching, and support to foster a high-performing and cohesive team environment.
• Monitor key performance indicators (KPIs) and metrics to track progress, evaluate performance, and make data-driven decisions to achieve departmental targets.
• Oversee the daily sanity checks of the RMS, ensuring timely detection and resolution of errors or abnormalities in system performance or data.
• Review system alerts and reports to maintain the accuracy and reliability of data, implementing enhancements as needed to optimize system performance.
• Monitor the progress of assigned incidents, providing guidance and support to facilitate timely resolution and minimize operational disruptions.
• Validate the resolution of incidents and problems within the RMS, ensuring that reported issues are effectively addressed and resolved to meet quality standards.
• Collaborate closely with cross-functional teams to develop and implement corrective and preventive actions based on RCA findings, fostering collaboration and knowledge sharing.
• Drive a culture of continuous improvement within the RMS team, encouraging creativity, initiative, and proactive problem-solving.
• Manage relationships with RMS vendors, including oversight of vendor performance, and resolution of any issues or concerns.
• Collaborate with vendors to ensure the effective delivery of services, adherence to contractual obligations, and alignment with organizational requirements.
• Reconcile and produce monthly system Key Performance Indicators (KPIs), ensuring accuracy and completeness of data.
• Perform other tasks and duties as assigned by the line manager.

Qualifications

• 1st degree in Electrical/Telecommun