Latest Jobs at IHS Towers

Job Summary

• The Diesel Manager is responsible for overseeing the entire NOC Diesel department, including managing both the Diesel Analyst team and the Diesel Specialist. This role requires strong leadership, technical expertise in diesel operations and fuel management, and a strategic mindset to drive continuous improvement and optimize departmental performance. The Diesel Manager ensures the efficient operation of the department, fosters collaboration among team members, and implements initiatives to enhance the organization's Diesel operations.

Responsibilities

• Lead and manage both the Diesel Analysts team and the Diesel Specialists team, providing guidance, support, and direction to achieve departmental goals.
• Oversee all aspects of NOC Diesel unit, including refueling processes, performance analysis, problem detection and resolution.
• Foster a positive and collaborative work environment, promoting teamwork, innovation, and continuous improvement.
• Set performance objectives, conduct regular performance evaluations, and provide feedback to team members to facilitate their professional development and growth.
• Develop and implement initiative and objectives to optimize NOC Diesel operations, improve fuel management processes, and enhance overall departmental performance.
• Monitor key performance indicators (KPIs) and metrics to track progress, evaluate performance, and make data-driven decisions to achieve departmental targets.
• Ensure the accurate and timely resolution of fuel-related incidents, tank issues, and other operational matters, and follow up with relative stakeholders until closure.
• Liaise with internal and external stakeholders on matters related to diesel operations and fuel management activities.
• Communicate regularly with senior management, regional heads, and other stakeholders to provide updates, solicit feedback, and address concerns.
• Perform other tasks and duties as assigned by the line manager.

Qualifications

• 1st degree in Electrical/Telecommunication Engineering/Computer Science or related discipline
• 4 - 8 years related experience

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Job Purpose

• The RMS Manager is responsible for overseeing the smooth operation and reliability of the Remote Monitoring System (RMS). This role entails leading a team of RMS analysts, conducting daily checks, validating incident resolution, and driving root cause analysis to ensure the system's integrity and functionality. The RMS Manager must possess strong leadership skills, a deep understanding of monitoring systems, and a proactive approach to problem-solving.

Responsibilities

• Lead and manage a team of RMS analysts, providing guidance, coaching, and support to foster a high-performing and cohesive team environment.
• Monitor key performance indicators (KPIs) and metrics to track progress, evaluate performance, and make data-driven decisions to achieve departmental targets.
• Oversee the daily sanity checks of the RMS, ensuring timely detection and resolution of errors or abnormalities in system performance or data.
• Review system alerts and reports to maintain the accuracy and reliability of data, implementing enhancements as needed to optimize system performance.
• Monitor the progress of assigned incidents, providing guidance and support to facilitate timely resolution and minimize operational disruptions.
• Validate the resolution of incidents and problems within the RMS, ensuring that reported issues are effectively addressed and resolved to meet quality standards.
• Collaborate closely with cross-functional teams to develop and implement corrective and preventive actions based on RCA findings, fostering collaboration and knowledge sharing.
• Drive a culture of continuous improvement within the RMS team, encouraging creativity, initiative, and proactive problem-solving.
• Manage relationships with RMS vendors, including oversight of vendor performance, and resolution of any issues or concerns.
• Collaborate with vendors to ensure the effective delivery of services, adherence to contractual obligations, and alignment with organizational requirements.
• Reconcile and produce monthly system Key Performance Indicators (KPIs), ensuring accuracy and completeness of data.
• Perform other tasks and duties as assigned by the line manager.

Qualifications

• 1st degree in Electrical/Telecommunication Engineering/Computer Science or related discipline
• 4 - 8 years related experience

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Job Summary

• We are seeking a highly skilled and motivated software and AI developer to join our team. The Ideal candidate should have a strong background in software development and an understanding of software development, artificial intelligence & machine learning algorithims. The candidate will be responsible for designing, developing, and implementing software solutions that integrate AI and machine learning algorithms to solve complex process and business problems.

General Software Development

• Write clean, maintainable, and efficient code.
• Implement application features according to specifications.
• Participate in code reviews and contribute to team discussions.
• Debug and resolve technical issues and bugs.
• Collaborate with designers, analysts, and other developers.
• Stay updated on the latest industry trends and technologies.
• Ensure code quality and adherence to development standards.

ServiceNow Development

• Design and develop custom applications, modules, and workflows on the ServiceNow platform to meet specific business requirements.
• Write and maintain server-side and client scripts (e.g., Business Rules, UI Actions, Script Includes, Client Scripts) to automate processes and enhance system functionality.
• Integrate ServiceNow with other enterprise systems and third-party applications using APIs, web services and middleware.
• Customize and develop ServiceNow portals, dashboards and reports to improve the user experience.
• Conduct unit testing, system testing, and resolve issues related to system functionality, integrations, or performance.

Quality Assurance

• Perform various testing types: functional, integration, performance, and regression.
• Ensure defects are resolved.
• Ensure the application meets quality standards before release.

Support

• Provide end-user support and troubleshoot application issues.
• Document and escalate issues to relevant teams.
• Assist in training users on new features and functionalities.
• Gather user feedback to inform future improvements.
• Ensure timely resolution of support tickets and inquiries.

Qualifications

• Degree holder in computer science or related fields
• 4+ years in Software Engineering and development.

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Job Summary

• The Manager, Systems holds a pivotal role in overseeing the monitoring and optimization of various systems critical to operational efficiency, including fuel consumption, grid availability, and renewable energy sources. Through strategic leadership, detailed analysis, and effective collaboration, the Systems Manager ensures the seamless operation of systems, contributing significantly to the reliability and sustainability of energy infrastructure. This position demands advanced analytical capabilities and a commitment to driving continuous improvement.

Job Responsibilities

• Provide guidance and support to Systems Analysts in initiating and managing problem tickets to address identified issues or anomalies promptly.
• Oversee the comprehensive monitoring of various systems, including fuel consumption, grid availability, and renewable energy sources.
• Ensure accurate data collection and analysis to assess system performance and identify areas for optimization.
• Evaluate system performance based on relevant RMS readings, such as Running Hours, Power Generation, Power Load, and fuel consumption.
• Analyze data and performance metrics to detect variances, deviations, and inefficiencies in system operation.
• Collaborate closely with cross-functional teams, including engineering, maintenance, and operations, to address system-related challenges and implement corrective actions.
• Monitor key performance indicators (KPIs) and metrics to track progress, evaluate performance, and make data-driven decisions to achieve departmental targets.
• Perform other tasks and duties as assigned by the line manager.

Qualifications

• 1st degree in Electrical/Telecommunication Engineering/Computer Science or related discipline
• 4 - 8 years related experience