Job Openings at Stanbic IBTC Bank

Job Description

• Agent Network Manager (ANM) is responsible for the development. Growth, management and profitability of the agent distribution network in and around assigned geographical location and region.
• He/She will be responsible for agent prospecting and relationship management. ANM will be required to work with the Agent O team for user creation, commission payment in addition to the resolution of all support required.

Qualifications

• Minimum of First Degree
• Minimum of 4 Years' experience in similar role.

Technical competencies:

• Project Management · Budgeting & Reporting·
• Customer Insight Analytics·
• MS Office Suites (Visio, Word,
• Excel, PPT & Project).

Personal competencies:

• Good sales and negotiation skills
• Customer Focus and Customer Service
• Problem Solving, People Skills, Teamwork and People Management
• Excellent communication skills
• Initiative / proactive.

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Job Description

• To manage and execute the Bank’s @ease proposition and mobile money strategy, ensuring that the different delivery channels are available and accessible to the target segment.
• To ensure that the proposition remains profitable through the entire life cycle and attain significant market dominance.

Qualification

• Minimum of First Degree (Experience in product & management, and retail banking would be an added advantage)
• Minimum of 4 Years

Technical Competencies:

• Project Management · Budgeting & Reporting·
• Customer Insight Analytics·
• MS Office Suites (Visio, Word, Excel, PPT & Project)

Personal Competencies:

• Innovative and Decisive
• Sales and relationship management
• Multi-tasker, good time management
• Good presentation skills.

go to method of application »

Job Description

• Agent Network Manager (ANM) is responsible for the development. Growth, management and profitability of the agent distribution network in and around assigned geographical location and region.
• He/She will be responsible for agent prospecting and relationship management. ANM will be required to work with the Agent O team for user creation, commission payment in addition to the resolution of all support required.

Qualifications

• Minimum of a First Degree
• Minimum of 4 years' experience in sales and retail banking would be an added advantage.

Technical competencies:

• Project Management · Budgeting & Reporting·
• Customer Insight Analytics·
• MS Office Suites (Visio, Word, Excel, PPT & Project).

Personal competencies:

• Good sales and negotiation skills
• Customer Focus and Customer Service
• Problem Solving, People Skills, Teamwork and People Management
• Excellent communication skills
• Initiative / proactive.

go to method of application »

Job Description

• Responsible for the end to end onboarding and support of the bank’s @ease agents. Receive and process all agent enrolment requests (Till account generation, SIM insertion, terminal set-up e.t.c).
• Ensures that standard documents, controls and monitoring measures are in place in line with the group policies and regulations.

Qualification

• Minimum of First Degree (Experience in product management, operations and retail banking would be an added advantage)
• Minimum of 2 Years experience.

Behavioral Competencies:

• Customer Focus and Customer Service
• Problem-Solving, People Skills, Teamwork and People Management,
• Excellent communication skills
• Initiative/proactive
• Analytical skills/problem-solving

Technical Competencies:

• Service Excellence
• Customer Insight Analytics·
• MS Office Suites (Visio, Word, Excel & PPT).

go to method of application »

Job Description

• Agent Network Manager (ANM) is responsible for the development. Growth, management and profitability of the agent distribution network in and around assigned geographical location and region.
• He/She will be responsible for agent prospecting and relationship management. ANM will be required to work with the Agent O team for user creation, commission payment in addition to the resolution of all support required.

Qualifications

• Minimum of First Degree
• Minimum of 4 years' experience in sales and retail banking would be an added advantage.

Technical competencies:

• Project Management · Budgeting & Reporting·
• Customer Insight Analytics·
• MS Office Suites (Visio, Word, Excel, PPT & Project).

Personal competencies:

• Good sales and negotiation skills
• Customer Focus and Customer Service
• Problem Solving, People Skills, Teamwork and People Management
• Excellent communication skills
• Initiative / proactive.

go to method of application »

Job Description

• Responsible for delivering the customer base management strategy for the organization and the introduction of new best practice processes to deliver a high-performance culture across the outbound team.

Qualification

• First Degree in any field.
• Minimum of 6 years of experience

Personal Competencies:

• Strong Leadership Qualities
• Good verbal and written communication skills – sincere and articulate
• Conflict Resolution Skills
• Knowledge and Experience in Effective Service Delivery
• Strong Influencing and Persuasive Skills

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Job Description

• In partnership with the various product houses, sector heads in business, commercial and corporate banking and customer channels, to execute the Franchise collections strategy for Nigeria to achieve the overall business banking goals.

Qualification

• Minimum of First Degree.
• CIBN; ICAN; ACCA is an added advantage

Behavioral Competencies:

• Documenting Facts.
• Establishing Rapport.
• Team Working.
• Convincing People.

Technical Competencies:

• Product knowledge.
• Client Servicing.
• Client Retention.