Jobs at Excel and Grace Consulting

Job Description

• Strategically plan and manage logistics and customer services
• Ensure products meet up with delivery deadlines and are delivered in excellent condition
• Implement operational policies and procedures.
• Supervise and coordinate delivery officers
• Maintain documentation and keep accurate records of logistic activities.
• Maintain awareness and knowledge of the condition and location of delivery vehicles.
• Assist with deliveries where required.

Requirements

• Minimum of OND from reputable institution
• Minimum of 2 years experience in same or similar position
• Excellent coordination and leadership skills
• Outstanding communication abilities
• Attention to details
• Proficient computer skills
• Ability to work independently and with a team
• Ability to ride abike is an added advantage.

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Job Responsibilities

• Receive enquiries and provide relevant information to customers
• Attend to customer orders via phone calls and social media platforms
• Handle customer service issue and escalate to proper authority
• Follow up on queries and give feedback to clients
• Collect client feedback for management
• Update client records
• Track and document calls and sales

Requirements

• A minimum of 1 yearof proven experience in a similar role.
• Good understanding of customer service best practices.
• Superb written and verbal communication skills.
• Excellent organizational and multi-tasking abilities.
• Computer and Internet savvy.

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Responsibilities

• Set up the workstation, prepare ingredients, seasonings, and sauces.
• Cook and plate meals according to orders and special requests.
• Ensure food storage and meal preparation follows food safety and hygiene regulations.
• Monitor ingredient and supply levels and re-ordering stock.
• Assist other cooks and the head chef, as requested.

Requirements

• Diploma from a culinary school is added advantage.
• Minimum of 2 years’ experience in a similar role.
• Knowledge of preparation of Nigerian Delicacies
• Knowledge of various cooking procedures and methods.
• Ability to work with a team and independently.
• Good interpersonal and communication skills.
• Time and Resource Management.