Jobs at Uncle Stan's Foods

Job Description:

• The Logistics Manager plays a pivotal role in overseeing the efficient operation of a delivery service, particularly focused on managing bikes and riders for delivering orders from Quick Service Restaurant. With a minimum of 4 years of experience in logistics management, the Logistics Manager is responsible for coordinating and optimizing the delivery process to ensure timely and accurate order fulfillment.

Key Responsibilities:

• Team Management: Lead and supervise a team of bike riders, ensuring they adhere to company policies and delivery schedules. Provide guidance, training, and support to optimize performance and maintain high levels of motivation.
• Route Planning and Optimization: Develop efficient delivery routes to maximize productivity and minimize delivery times. Utilize software tools or mapping applications to plan routes that consider factors such as traffic patterns, delivery distances, and customer locations.
• Inventory Management: Oversee inventory levels of products ready for delivery at the tailor shop. Coordinate with the production team to ensure sufficient stock availability to fulfill orders and prevent stockouts.
• Order Tracking and Monitoring: Implement systems for tracking orders from receipt to delivery. Monitor order statuses, address any issues or delays promptly, and communicate updates to customers as necessary.
• Quality Control: Maintain high standards of service quality and customer satisfaction. Conduct periodic checks to ensure that deliveries are accurate, timely, and meet customer expectations.
• Cost Management: Monitor and control logistics expenses, including fuel costs, vehicle maintenance, and rider salaries. Identify cost-saving opportunities without compromising service quality.
• Compliance and Safety: Ensure compliance with transportation regulations and safety standards. Implement safety protocols and provide training to riders on safe riding practices and traffic rules.
• Customer Service: Handle customer inquiries, complaints, and feedback related to deliveries. Address customer concerns promptly and proactively seek solutions to enhance the overall delivery experience.
• Performance Analysis and Reporting: Analyze delivery performance metrics, such as delivery times, order accuracy, and customer satisfaction scores. Generate regular reports to evaluate performance trends, identify areas for improvement, and make data-driven decisions.

Qualifications:

• Bachelor's degree or ND or HND
• Minimum of 4 years of experience in logistics management, preferably in a delivery or courier service environment.
• Strong leadership and communication skills, with the ability to effectively manage and motivate a team.
• Proficiency in route planning software, GPS navigation systems
• Knowledge of inventory management principles and logistics best practices.
• Familiarity with relevant transportation regulations and safety standards.
• Analytical mindset with the ability to interpret data and make strategic decisions.
• Excellent organizational and problem-solving abilities, with a keen attention to detail.

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• We are looking for an experienced Dispatch Rider to join our team. The ideal candidate will have at least 1 year of experience in a similar role and must possess a Rider's Card. Additionally, proficiency in using Google Maps on a smartphone is required.

Responsibilities:

• Deliver orders to customers in a timely and professional manner.
• Navigate assigned routes efficiently using Google Maps or other navigation tools.
• Ensure the safety and security of the delivered items.
• Maintain cleanliness and proper upkeep of the delivery bike.
• Communicate effectively with customers and provide excellent customer service.
• Adhere to traffic laws and regulations at all times.
• Report any issues or incidents encountered during deliveries to the appropriate authorities.

Requirements:

• Minimum of 1 year of experience as a Dispatch Rider or Delivery Driver.
• Possession of a valid Rider's Card.
• Proficiency in using Google Maps or similar navigation apps on a smartphone.
• Good communication skills and customer service orientation.
• Ability to work independently and efficiently manage time and tasks.
• Physical fitness and ability to lift and carry packages as required.
• Strong sense of responsibility and reliability.
• Clean driving record and valid driver's license (if applicable).

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• We are seeking a dynamic and experienced Restaurant Supervisor to lead our team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for hospitality, strong leadership skills, and a proven track record in restaurant management.

Responsibilities:

• Operations Management: Oversee day-to-day operations of the restaurant, including staffing, scheduling, and inventory management, to ensure efficient and effective service delivery.
• Customer Service: Maintain high standards of customer service and satisfaction by interacting with guests, addressing inquiries and concerns, and resolving any issues in a timely and professional manner.
• Staff Training and Development: Train, mentor, and motivate staff to deliver exceptional service and achieve performance targets. Provide ongoing coaching and feedback to improve employee skills and performance.
• Financial Management Monitor and control expenses, including food and labor costs, to optimize profitability while maintaining quality standards. Prepare and analyze financial reports to track performance and identify areas for improvement.
• Health and Safety Compliance: Ensure compliance with all health, safety, and sanitation regulations to maintain a clean and safe environment for guests and staff. Conduct regular inspections and implement corrective actions as needed.
• Marketing and Promotion: Develop and implement marketing strategies to attract and retain customers, including promotions, special events, and social media campaigns. Monitor customer feedback and adjust strategies accordingly.
• Vendor Relations: Establish and maintain relationships with suppliers and vendors to ensure timely delivery of quality ingredients and supplies at competitive prices. Negotiate contracts and terms to maximize value for the restaurant.

Requirements:

• Experience: Minimum of 2-3 years of experience in restaurant management, preferably in a high-volume establishment.
• Education: Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Leadership Skills: Strong leadership and management skills with the ability to inspire and motivate a diverse team. Proven ability to delegate tasks, set clear expectations, and hold employees accountable.
• Customer Focus: Passion for providing exceptional customer service and creating memorable dining experiences. Ability to anticipate and meet customer needs and preferences.
• Financial Acumen: Solid understanding of restaurant financials, including budgeting, forecasting, and cost control measures. Ability to analyze data and make data-driven decisions to drive profitability.
• Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with staff, customers, and vendors.
• Adaptability: Ability to thrive in a fast-paced, high-pressure environment and adapt to changing circumstances and priorities.
• Food Safety Certification: Certification in food safety and sanitation