Jobs at Global Profilers

KEY RESPONSIBILITIES

• Legal Executive would have the following responsibilities:
• Creation, Sign Off and maintaining data of all Telecommunication Agreements
• signed by the company with their clients
• Creation, Sign Off and maintaining data of all Agreements signed by the company with their partners and vendors.
• Ensuring the company functions as per the Law of Land and Legal framework is adhered to
• Advise and represent clients in courts, before government agencies, and in private legal matters
• Draft a wide variety of legal agreements
• Provide advice on corporate legal issues and business matters.
• Provide internal advisory services to the business units and departments within the Company.
• Provide commercial legal support to all departmental projects and job functions.
• Accurate and timely advice the executives and employees on changes to the law affecting the company
• Ensure the development of service level agreements for service support and delivery.
• Monitor the maintenance of the registers and other records required to be maintained by the Company under the Companies and Allied Matters Act (CAMA).
• Assist in the development of guidelines, policies, procedures.
• Analyze and review legal agreements, legislation and documents for the Board.
• Regularly ensure (internal & external) compliance with laid down guidelines, policies and procedures; investigate issues of non-compliance as may be required.
• Any other duties as may be assigned

KEY RELATIONSHIPS

• Managing Director
• CIO & other Directors
• All HODs
• All Employees

REQUIREMENTS AND SKILLS

• Fair Knowledge of Telecom Technologies:
• Internet Bandwidth & Leased Circuits,
• Smart Solutions & Internet of Things (IoT),
• Internet Broadband

Soft skills:

• Proven experience as a legal counsel in business environment
• Excellent knowledge and understanding of corporate law, intellectual property rights, copyrights and patents according to Nigerian Law
• Full comprehension of the influences of external environment of a corporation
• Demonstrated ability to create legal defensive or proactive strategies
• High degree of professional ethics and integrity
• Sound judgement and ability to analyze situations and information
• Outstanding communication skills
• A high level of Confidentiality
• Critical thinking skills
• Persuasive Skills
• Analytical skills and Attention to details
• Ability to create strong positioning of Organization, Management and self

KEY MEASURABLES

• Number of Agreements Signed Off
• Percentage of Agreements Signed against existing clients
• Initiatives towards making Legal Framework Business Friendly & Protecting
• Company’s interest
• Agreement Turnaround Time

ACADEMIC QUALIFICATION

• A graduate degree in Law
• NYSC Certified

EXPERIENCE

• Minimum of 3 years of experience in Legal Department in Telecommunications Industry with a fair knowledge of laws &by laws of NCC and other communication agencies.

go to method of application »

Key Responsibilities

• The Project & Operations Coordinator would have the following responsibilities:

PROJECT COORDINATION ROLE:

• Ensuring Project are being implemented as per the process, timelines & budget
• Ensuring timely assignment of duties & responsibilities to the Field Engineers (FE)
• Creating, Planning & Implementing Project Plan and other required documents.
• Coordinating with Upstream providers for Feasibilities, Solutions, Site Access, Provisioning, Release of IP’s and Integration of the links
• Raising & Coordinating for release & approval of Purchase Orders & Material Requests
• Ensuring the links are delivered as per customers Purchase Order & satisfaction.
• Ensuring Sign off of Job Completion Certificate (JCC) from Client within 24 Hours of link delivery
• Submission of Link Budget, Checklists & JCC to Upstream Provider
• Presentation of Project Status to Management

OPERATIONS COORDINATION ROLE:

• Maintaining & Analyzing Network Uptime Reports
• Maintaining & Analyzing Client wise Network Reports
• Ensuring Network Database is updated on regular basis
• Vendor Management & Payment Processing
• Inventory Budgeting, Management, Accounting & Verification
• Basic Requirements and Skills
• Expert Knowledge of Telecom Technologies:
• Internet Bandwidth & Leased Circuits
• Smart Solutions & Internet of Things (IoT)
• Internet Broadband
• FTTX

Soft skills:

• Passion to serve customers
• Strong Planning & Organizational skills
• Excellent Time Management & Stress Management skills
• Self-motivated and detail-oriented
• Quick to collaborate and coordinate with team members when necessary
• Prior experience working with financial accounts
• Strong math and critical reasoning skills
• Vendor Management
• Integrity & Honesty
• Team Player
• Interpersonal Skills
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Strong Oral & Written Communication
• Key Measurables:
• Revenue Growth vis a vis Project Implementation
• Network Uptime
• Fault Management
• Total Number of Tickets & Tickets per Customer
• First Call Resolution (FCR)
• Profitability over Time
• Inventory Management

Academic Qualification:

• Minimum Graduate Degree in Science & Technology
• Relevant Certification in Project Management
• Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint
• Proficient in Network Management (like PRTG, Whatsup Gold) and CRM Tools

Experience:

• Minimum of 2 - 5 years of experience in a Telecommunication Company or Internet Service Provider and has expert knowledge of Internet Leased Line, Leased Circuits, MPLS, IPLCs, FTTH, FTTX, VoIP, IPTV and Telecommunications Operations.

go to method of application »

• Marketing Manager Provides direct support by assisting the team in growing store sales, improving marketing Execution and building local marketing capabilities.
• This position will successfully meet these objectives by partnering with operations teams in analyzing local marketplace/business/consumer trends, developing annual and long-range marketing plans, developing new market/store opening plans, developing product innovation plans and ensuring execution of all marketing programs adhere to the brand standards.
• This position plays a key role in championing local market needs, driving support of those needs with the broader organization and delivering business-building solutions to address those needs.

Principal Duties and Responsibilities

• Leads marketing strategy via the development of annual and long-range marketing plans to drive increased sales by driving awareness, trial, average spend and purchase frequency/loyalty. Leverages successful marketing plan elements/programs from international and local markets as well as recommends new marketing programs to meet the evolving needs of the brand and improve the effectiveness of marketing plans.
• Leads marketing and operations teams in the development of annual and long-range product innovation plans to drive increased sales. Leverages successful product development to improve menu effectiveness.
• Develops and supports marketing efforts in developing marketing materials/artwork or localizing materials to support marketing/product programs.
• Develops marketing/product calendars and marketing support materials to ensure adherence to the brand standards.
• Leads local execution of product innovation plans including assisting with product ideation, reviewing product options, liaising with Corporate resources to support local development and approving all new products.
• Leading partnerships and relationship management with corporates, partners, influencers and organizations.
• Develop local Store Marketing programs/events to support the annual marketing plan and drive awareness of key marketing plan elements outside the store.
• Assists International leadership team in conducting periodic market business reviews to improve Franchisee effectiveness and profitability, Primary Support for New Market/New Store Openings
• Support the Sales and Events team and 3rd party agency partners in developing new market/new store opening plans to drive brand awareness/affinity and ongoing sales. Leverages learnings from other Markets/competitors to improve the effectiveness of opening plans.
• Leads local development of marketing materials/artwork and localizing materials to support opening activities.
• Develop and align local opening plans and marketing support materials to ensure adherence to brand standards.
• For new markets, works with other departments to plan and define opening programs including doughnut varieties, beverages, collectables, signage, store design, pricing, POP and other stores/opening support materials.
• Conducts periodic market reviews to evaluate the effectiveness of opening marketing programs and makes recommendations to management on how to improve programs for future openings, responsible for Adherence to Standards and Procedures in Nigeria
• Ensures proper execution and adherence to brand strategy and brand standards.
• Develops Franchisee marketing materials and approves with Management and Operations to optimize communication impact and effectiveness of materials.
• Assists in Building a “Standard Marketing Community” that Promotes Shared Learnings, Values, and Partnerships between Partners/Franchisee Markets and Builds the Capabilities of local Marketing Teams to Improve Regional Efficiencies and Drive Increased Sales/Profit for the company.
• Shares marketing best practices in local markets with partners and international teams. Regularly evaluating the effectiveness of marketing programs, documenting results and sharing key learnings through huddle sessions and International meeting Calls.
• Identifies opportunities to improve efficiencies of marketing programs, reduce costs and increase profitability.
• Works with principals to continually build local marketing personnel's capabilities and skill sets.
• Conducts agency reviews, establishing agency performance criteria and evaluating agency performance.

REQUIREMENTS

• Bachelor’s Degree/HND in any discipline from a reputable Institution.

Experiences/Knowledge/Skills: (What experience brings success to this role)

• Minimum of 5 years’ Brand experience.
• Brand awareness - a clear understanding of brands and the marketing mix.
• Proven ability to develop brand and marketing strategies and communicate recommendations to executives.
• Experience in identifying target audiences and devising effective campaigns.

BEHAVIOURAL COMPETENCIES

• Result Orientation
• Strong Bias for Action
• Team Alignment
• Attention to detail

SKILLS

• Relationship management skills
• A strong focus on results
• A high degree of business acumen
• Demonstrate the ability to think both analytically and creatively.
• Excellent communication skills.
• Product and Customer Knowledge

go to method of application »

Key Responsibilities

• The Field Engineer - Technical would have the following responsibilities:

Survey & Installations:

• Must have held a previous background within communication / telecommunications as an aerial rigger and be familiar with climbing.
• Hold relevant climbing certificates including - Advanced Climbing, Rooftop Access & Rescue, Tower Rescue, RF Hazard Safety Awareness etc.
• Must be fully prepared to work at heights of up to 100 meters (328 feet).
• Ability to climb and work safely at heights.
• Previous background of using specific harnesses and fall-arrest systems.
• The ability to meet basic medical and fitness requirements (medical required).
• Comply with health, safety and environmental procedures at all times.
• It is envisaged that the successful candidate will have a technical engineering background preferably within a similar role.
• Working individually or within a two-man team will carry out Installation of Radios and Antenna Systems for Microwave as well as installation of Fiber optic and Data Cable installation tasks on steel lattice, guyed, masts, towers, rooftop and building antenna / aerial systems.
• Carry out suitable and sufficient risk assessments in line with company procedures prior to work being undertaken.
• Assist in the testing of antenna systems for the purposes of fault finding and subsequent rectification.
• Conduct visual inspections of antenna Mounts, aerials, co-axial cables, fixings, feeder cables and anchor points.
• Carry out cable repairs including splicing and termination.
• Perform installation of antennas, mounts, cable ladders, cable, etc.

Reports & Procedures:

• Assist the Team Leader in the preparation and input of site reports and photographs onto the company database.
• Flexibility towards working hours as you may be required to occasionally work away from home.
• General tower safety knowledge and ability to utilize 100% tie off techniques at all times.
• Willing to work outdoors and be exposed to all types of weather (extreme hot and cold)
• Raising & coordinating for release & approval of Purchase Orders & Material Requests
• Ensuring Sign off of Job Completion Certificate (JCC) from Client within 24 Hours of link delivery
• Submission of Link Budget, Checklists & JCC to Team Leader
• Timely and accurate completion of all reports as required by Team Leader.
• Comply with company Occupational Health & Safety requirement:
• Tool Familiarity, Weatherproofing, Earthing Skills, Familiarity with PPE KIT, Basic MS Office Skills (Excel, Word, PPT, Outlook)

Basic Requirements and Skills

• Passion to serve customers
• Innovative
• Strong Planning & Organizational skills
• Excellent Time Management & Stress Management skills
• Self-motivated and detail-oriented
• Quick to collaborate and coordinate with team members when necessary
• Prior experience working with financial accounts
• Strong math and critical reasoning skills
• Vendor Management
• Integrity & Honesty
• Team Player
• Interpersonal Skills
• Resourcefulness & Result Oriented approach
• Customer Oriented Approach
• Strong Oral & Written Communication

Key Measurables:

• Total number of installations
• Total number of surveys
• Quality of Installation
• Mean Time To Repair

Academic Qualification:

• Minimum Diploma Science & Technology
• Proficient in Microsoft Office and expert in MS Excel & MS PowerPoint

Experience:

• Minimum of 2 years of experience as Rigger in Telecom industry

go to method of application »

Job Description

• We are looking for an experienced and business-oriented Elevator Sales professional who will develop relationships with key accounts to maximize revenue and client retention. Act as a consultant by developing account strategies that provide the greatest opportunities to drive revenue.

Requirements

• Leads generation and market coverage.
• Serve as the customer advocate and liaison for product management and development.
• Prepare periodic forecasts and progress updates toward sales goals.
• Implement sales strategy as set by the GM of elevators and escalators.
• Manage the relationship with the allocated customer base and satisfy their requirements.
• Look for new opportunities within the elevator and escalator business.
• Collect market information and conduct competitor analysis including product and price
• comparisons.
• Implement sales and marketing strategies, sales programs, efforts, and events including goal setting.
• Develop service awareness in the marketplace to ensure sustained profit growth of sales in the company.
• Develop an in-depth knowledge of business products and value proposition.
• Negotiate with stakeholders and conclude contracts.

Qualifications

• Bachelor’s degree in engineering, Finance, Business management, or its equivalent in relevant courses.
• 4 – 7 years’ experience in elevator sales, electrical, construction or project sales.
• Must possess very good business data analytic skills.

Competencies

• Team player.
• Strong communication skills.
• Flexible.
• Great attention to detail.
• Deadline-Oriented.
• Trustworthy and dependable.

go to method of application »

Job Summary

• As a NOC Engineer, you will be part of a dynamic team responsible for maintaining the organization's network infrastructure.
• Your role will be crucial in ensuring the continuous availability and optimal performance of the network.
• Strong technical skills, attention to detail, and the ability to work under pressure are essential for success in this role.

Key Responsibilities

The NOC Engineer would have the following responsibilities:

• Network Monitoring and Maintenance effectively monitoring the organization's network infrastructure ensuring network availability, performance, and reliability. proactive monitoring, identifying and resolving network issues conducting routine maintenance tasks, and implementing preventive measures.

Ticket Management and Troubleshooting

• Promptly responding to network issues, troubleshooting issues, and resolving them as per given SLA.
• Accurately diagnosing problems
• Coordinating with relevant teams for resolution
• Documenting ticket details and resolutions.

Network Performance Optimization

• Optimizing network performance by analysing network metrics
• Identifying bottlenecks or areas for improvement, and implementing necessary changes or optimizations. optimizing network configurations, capacity planning, and implementing performance enhancement measures.

Documentation and Reporting

• Accurate and up-to-date documentation of network configurations, issues, changes, and resolutions
• Maintaining network diagrams
• Documenting standard operating procedures
• Generating reports on network performance
• Ensuring compliance with documentation standards.

Collaboration and Teamwork

• Effective collaboration and communication with cross-functional teams, stakeholders, vendors, and customers
• Clear and timely communication of network-related information
• Providing technical support and guidance, and fostering positive working relationships.

Skills & Knowledge Requirements

• Skills: Possesses expertise in networking technologies, network monitoring and troubleshooting, incident management, network equipment, network security, and excels in communication and collaboration.
• Knowledge: ISP technologies, internet protocols, traffic engineering, data centre operations, SLAs, documentation and reporting, as well as industry standards and best practices.

Education

• Certifications such as CCNA, CCNP, or equivalent are preferred
• Bachelor's degree in computer science, information technology, or a related field.

Experience

• Proven experience as a NOC Engineer or in a similar network operations role.
• Strong knowledge of networking protocols, such as TCP/IP, DNS, DHCP, SNMP, etc.
• Proficiency in network monitoring tools and technologies, such as SNMP monitoring systems, packet analyzers, etc.
• Familiarity with network equipment, including routers, switches, firewalls, load balancers, etc.
• Understanding of network security principles and best practices.
• Ability to analyze and interpret network traffic and logs to diagnose issues.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills to collaborate effectively with team members and stakeholders.