Jobs at Metaclinic Nigeria

Responsibilities

• Build patient acquisition campaigns
• Run referral campaigns
• Grow WhatsApp channels
• Execute social campaigns
• Build grassroots outreach campaigns
• Improve onboarding conversion
• Create health education content
• Track CAC and growth metrics
• Test acquisition channels
• Support community partnerships

Requirements
Desired Experience:

• At least 3 years in growth marketing, digital marketing, brand marketing, community marketing, or startup growth roles
• Experience scaling consumer-facing products in:
  • Healthtech
  • Fintech
  • E-commerce
  • Telecom
  • Mobility
• Experience running low-budget/high-ROI campaigns
• Experience growing WhatsApp, social, and community channels
• Experience building campaigns for underserved or mass-market consumers is highly desirable
• Experience tracking:
  • CAC
  • Conversion funnels
  • Retention metrics
• Experience working in startups or high-growth companies preferred.

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What You Will Do

• We are looking for someone obsessed with building large partnerships and unlocking scale.
• You will drive strategic partnerships and revenue growth.

Responsibilities

• Secure telecom partnerships
• Build employer healthcare partnerships
• Close NGO partnerships
• Develop HMO partnerships
• Support government relationship development
• Build an enterprise sales pipeline
• Negotiate strategic contracts
• Drive institutional customer acquisition
• Build partnership playbooks
• Report growth metrics and pipeline performance

Experience Required

• 3+ years in business development, partnerships, enterprise sales, or startup growth
• Experience working with telecoms, healthcare insurance organisations, fintech, and government organisations

Skills Required:

• Negotiation
• Strategic thinking
• Relationship building
• Sales execution
• Communication
• High ownership mindset.

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Job Summary

• You will be the first human clinical touchpoint for many patients.

Key Responsibilities

• Review USSD/WhatsApp intake requests
• Deliver compassionate patient communication
• Conduct telephone triages
• Identify red flag symptoms
• Escalate cases to as needed
• Provide patient education, advice and treatment
• Schedule follow-up calls
• Maintain documentation
• Support quality assurance activities
• Track patient outcomes.

You will:

• Review intake requests
• Perform structured triage
• Escalate urgent cases
• Provide health educationand advice.

Required Qualifications

• Registered Nurse qualification
• Active license with Nursing and Midwifery Council of Nigeria
• Minimum 2 years clinical experience.

Preferred Experience:

• Urgent care
• Community health
• Telephone triage
• Maternal health.

Required Skills:

• Triage skills
• Excellent communication
• Empathy
• Documentation
• Decision-making under pressure
• Digital platform confidence
• Problem solving.

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About the Role

• You will build operational systems that allow Metaclinic to scale safely.
• You will ensure clinicians, patients, and systems work seamlessly.

Responsibilities

• Manage clinician onboarding and scheduling
• Oversee patient callback workflows
• Improve operational efficiency
• Build SOPs
• Coordinate support teams
• Monitor service delivery
• Solve operational bottlenecks
• Track response times
• Improve service reliability

Requirements
Experience Required:

• Bachelor's Degree with a minimum 3 years in operations, healthcare operations, startup operations, logistics, customer operations, or process management. Startup experience is highly desirable.

Skills Required:

• Process design
• Operational execution
• Project management
• Attention to detail
• Systems thinking

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Job Summary

• You will provide remote consultations for patients who enter the Metaclinic platform through USSD and digital channels.

Responsibilities
You will:

• Assess patients remotely.
• Provide treatment plans.
• Prescribe where appropriate.
• Refer urgent cases.
• Support safe, high-quality care delivery.

Key Responsibilities

• Conduct telephone / video consultations.
• Review triage summaries before patient interactions.
• Diagnose and manage low to moderate acuity presentations.
• Escalate emergency cases appropriately.
• Issue prescriptions through platform systems.
• Provide referral recommendations.
• Maintain accurate medical documentation.
• Participate in quality assurance reviews.
• Adhere to telemedicine protocols.
• Deliver an excellentpatient experience.

Required Qualifications

• MBBS / MBChB or equivalent.
• Fully licensed with Medical and Dental Council of Nigeria.
• Current practicing license.
• Minimum of 2 years post-qualification clinical experience.

Preferred Experience:

• General practice.
• Urgent care.
• Mental health.
• Telemedicine experience (preferred but not required).

Required Skills:

• Strong clinical judgment.
• Excellent communication skills.
• Digital literacy.
• Documentation skills.
• Risk identification.
• Remote consultation confidence.