Latest Vacancies at Michael Stevens Consulting

Job Description

• We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.
• The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business.
• The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.

Responsibilities

• Liaise with superior to make decisions for operational activities and set strategic goals.
• Plan and monitor the day-to-day running of business to ensure smooth progress.
• Supervise staff from different departments and provide constructive feedback.
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements.
• Oversee customer support processes and organize them to enhance customer satisfaction.
• Review financial information and adjust operational budgets to promote profitability.
• Revise and/or formulate policies and promote their implementation.
• Assists upper management in setting goals that promote company growth.
• Oversees daily activity of the team.
• Prepares budgets, schedules, and other organisational reports as needed.
• Provides advice and guidance to other employees.
• Manages team workloads in order to meet goals and deadlines.
• Develops plans to increase efficiency and reduce costs.
• Improves existing systems and policies.
• Promotes and enforces safety in the workplace.
• Identifies improvement areas and plans and implements systems to boost company effectiveness.
• Evaluate overall performance by gathering, analyzing and interpreting data and metrics.
• Ensure that the company runs with legality and conformity to established regulations.

Requirements

• B.Sc / BA in Business Administration or relevant field; MSc/MA will be a plus.
• At least 20 years work experience.
• Proven experience as Director of Operations or equivalent position.
• Excellent organizational and leadership abilities.
• Outstanding communication and people skills.
• Outstanding business development and Team Management Skills.
• Knowledge of industry’s legal rules and guidelines.
• In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.).
• Working knowledge of data analysis and performance/operation metricsFamiliarity with MS Office and various .business software (e.g. ERP, CRM).

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Job Description

• As a result of business expansion, we seek a suitably qualified HR & Admin professioal to manage operations for our external personnel.

.Job Summary

• The Human Resources & Administration(HR&A)Manager will lead, direct and manage the day-to-day Human Resources and Administrative activities of staff deployed to Cliet Locations.
• The HR&A Manager will provide oversight and guidance to the development and monitoring of processes related to recruitment and retention, compliance, compensation, benefits, training and development; as well as oversee administrative functions.

Job Duties and Responsibilities
Job Duties and Responsibilities include, but are not limited to:

Recruitment and Retention:

• Develop and oversee a recruitment process.
• Review job advertisements prior to posting, screen CVs, conduct telephone screenings, coordinate interview teams, participate in interviewing candidates and ensure that documentation is collected and recorded/filed.
• Oversee all labour engagementand manage the new hire orientation and exit process.

Compliance and Record Keeping:

• Annually review the Personnel Handbook recommending amendments needed due to changes in local conditions or labour laws.
• Manage timesheets for office, ensuring timely submission, approval, accuracy, and filing.

Compensation and Benefits:

• Monitor compensation - ensuring internal equity & compliance and benefits.
• Facilitate job analysis and update job descriptions.

Payroll and Budget:

• Coordinate with Finance Manager in the preparation of monthly Payroll.
• Review employee final payments for accuracy and compliance with labour laws.

Training and Development and Performance Maintenance:

• Evaluate the need for employee training and development and make recommendations.
• Oversee the coordination and implementation of annual performance reviews.

Employee Relations:

• Work with senior management to resolve employee relations issues pragmatically.
• Investigate employee relations issues &work to ensure human resources related decisions are consistent and fair.

Required Qualifications
Level of Education / Academic Qualification:

• Master’s Degree in Human Resources or related discipline, or equivalent combination of education and experience.

Relevant Work Experience:

• Minimum of 10 years experience in the field of human resources.

Other Competencies / Abilities / Skills Required:

• Must be familiar with specific laws and regulations governing Human Resources.
• Ability to work with managers to assess complex issues pragmatically.
• Ability to define problems, establish facts, analyze situations and make decisions.
• Excellent written and verbal English and local language skills.
• Ability to interact with and lead employees at various levels.
• Strong understanding of confidentiality as it relates to Human Resources.
• Proficient in MS Office, including Word, Excel and Outlook.