Latest Vacancies at Medvron Group

Job Description

We are looking for an energetic Business Development Associate to join our team! As a Business Development Associate, you will be responsible for conducting market research, promoting company products and building client relationships.

Responsibilities

• Developing and executing strategic sales plans.
• Identifying and developing new business opportunities.
• Working closely with the senior management team to ensure that all stakeholders are informed of the progress of the sales team.
• Ensuring that all business development activities are coordinated and executed in a timely manner.
• Documenting the sales process and creating proposals and presentation material.

Requirements

• Minimum of 1 - 3 years 
• Minimum of a Bachelor’s Degree in Business or Marketing.
• Experience in customer relationship management and Proficiency in MS Office and relevant software is an added advantage.
• Excellent oral and written communication skills.
• Ability to build and maintain relationships with clients.
• Ability to quickly learn and use new technology
• Strong business skills.
• Ability to work well in a team and independently.
• Strong leadership and people management skills.

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Job Description 

A Customer Service Representative (CSR) is the first point of contact for any customer who has a question or an issue with a product or service the company sells. They have many responsibilities like answering inbound phone calls, addressing customers’ questions about products and services, and processing payments or returns.

Responsibilities 

• Manage large amounts of incoming phone calls.
• Identify and assess customers’ needs to achieve satisfaction.
• Build sustainable relationships and trust with customer accounts through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods/tools.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.

Requirements 

• Proven customer support experience or experience as a Client Service Representative
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation Skill.
• Ability to multi-task, prioritize, and manage time effectively.