JOB SUMMARY:
The Senior Media Group Head is a senior leadership role responsible for driving media strategy, planning excellence, and commercial growth across key client accounts. The role oversees integrated media delivery across traditional and digital channels, leads high-performing media teams, and acts as a trusted advisor to senior client stakeholders while ensuring profitability and operational excellence.
JOB DESCRIPTION:
Media Strategy & Planning
- Lead the development of integrated media strategies across TV, radio, print, OOH, digital, social, and emerging platforms, aligned with client business objectives.
- Translate client briefs into robust media plans backed by audience insights, market data, and channel performance analysis.
- Oversee media mix modelling, budget allocation, and channel selection to maximize reach, frequency, and ROI.
- Ensure media strategies are grounded in audience research, consumer behaviour, and competitive intelligence.
- Champion innovative media approaches, including emerging platforms, programmatic solutions, and data-driven targeting
Media Buying & Negotiation
- Ensure all media buys are executed accurately, on time, and within approved budgets.
- Maintain and leverage strong relationships with media vendors, networks, and platform partners to secure favourable terms and added value.
- Monitor market rate trends to ensure competitive pricing and protect client investment.
- Oversee contract management and compliance with media owner agreements.
Client Leadership & Relationship Management
- Act as the senior media contact for key client accounts, building trusted relationships with marketing and procurement stakeholders.
- Present media strategies, plans, and performance reports to clients at a senior level with clarity and confidence.
- Provide strategic counsel to clients on media investment decisions, market opportunities, and emerging trends.
- Manage client expectations, address concerns, and resolve escalated issues promptly and professionally.
- Conduct regular business reviews to demonstrate media performance against KPIs and ROI objectives.
Team Leadership & People Management
- Lead, mentor, and develop a team of Media Managers, Planners, and Buyers across multiple accounts.
- Set clear objectives, conduct performance reviews, and support career development for direct reports.
- Build a high-performance team culture rooted in accountability, collaboration, and continuous learning.
- Allocate team resources effectively to balance workload across accounts and ensure quality delivery.
- Provide training and upskilling on media tools, platforms, and industry best practices.
Campaign Execution & Performance Management
- Oversee end-to-end campaign execution, from planning through flighting, optimization, and post-campaign analysis.
- Ensure accurate campaign trafficking, tagging, and quality control across all media channels.
- Monitor campaign performance in real time, making data-driven optimizations to improve results.
- Lead post-campaign evaluations, providing clients with clear insights, learnings, and recommendations.
- Ensure media delivery is verified through independent audits, monitoring services, or reconciliation reports where applicable.
Financial & Commercial Management
- Own budget management and profitability for assigned accounts, including media billings, agency commissions, and cost efficiencies.
- Ensure accurate reconciliation of media spend, billing, and invoicing in line with client contracts.
- Identify opportunities to improve media efficiency, cost-effectiveness, and value-added benefits for clients.
- Manage risk related to budget overspend, billing discrepancies, and contractual compliance.
- Support new business proposals with competitive, well-costed media strategies and budget projections.
Data, Analytics & Reporting
- Champion the use of media analytics, attribution models, and marketing mix modelling to inform strategy and prove effectiveness.
- Oversee accurate, timely, and insightful reporting on media performance, audience metrics, and campaign ROI.
- Stay ahead of developments in programmatic buying, data-driven targeting, and measurement technologies.
- Ensure proper use of tracking, tagging, and analytics tools
New Business & Agency Growth
- Contribute media expertise and strategic input to new business pitches and proposals.
- Identify opportunities to grow existing accounts through expanded media scopes or additional channels.
- Represent the agency at industry events, media owner functions, and networking opportunities to strengthen market presence.
- Stay informed of media industry shifts, regulatory changes, and platform updates to keep the agency at the forefront of innovation.
JOB QUALIFICATION:
- A degree in social science, humanities and analytical sciences, or related field.
- Minimum of 10–12 years’ experience in media planning and buying within an agency, with at least 3–5 years in a leadership role.
- Proven experience managing large, multi-channel media accounts.
- Strong background across traditional and digital media.
- Numerical skills (Data Analytics)
- Forecasting
- Leadership skills
- Trend Analytical
- Digital Skills
- Project Management
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JOB SUMMARY:
The OOH Operations Manager will be responsible for ensuring that all planned, bought, and deployed Out-of-Home assets within the assigned zone meet agreed quality, compliance, visibility, and operational standards.
The role has been introduced to provide enduring solutions to recurring client concerns around poor site quality, weak compliance with standard operating processes, inadequate post-planning validation, and insufficient field visibility after campaign deployment.
The role will serve as the agency’s on-ground quality control, compliance, and reporting function across OOH assets for all clients within the agency group.
JOB DESCRIPTION:
Site Validation and Quality Assurance
- Conduct field validation of proposed and approved OOH assets before final client confirmation where required.
- Confirm the physical condition, visibility, accessibility, dimensions, illumination status, traffic exposure, location relevance, and overall suitability of OOH sites.
- Identify poor-quality, obstructed, wrongly located, non-compliant, or sub-standard assets before they are presented, approved, or deployed.
- Ensure that all OOH sites align with approved planning standards and client expectations.
Deployment Monitoring and Compliance
- Monitor the quality of installation and deployment of all approved OOH campaigns within the assigned zone.
- Confirm that campaign materials are deployed on the correct sites, in the correct format, within agreed timelines, and to the required quality standard.
- Ensure vendors comply with agreed operational procedures, production specifications, posting schedules, and maintenance obligations.
- Escalate non-compliance, delayed deployment, poor installation, wrong posting, damaged materials, or regulatory issues promptly.
Field Reporting and Documentation
- Prepare and submit structured field reports at predefined reporting intervals.
- Capture and document site images, coordinates, deployment status, campaign visibility, asset condition, and relevant field observations.
- Maintain accurate records of all OOH assets within the assigned zone across clients in the agency group.
- Support data entry, data storage, audit trails, proof-of-posting, and post-campaign documentation.
Competitive and OOH Landscape Reporting
- Provide regular updates on competitor activities, campaign movements, new OOH formats, premium locations, emerging vendor opportunities, and changes within the outdoor landscape.
- Track significant market developments, including new structures, vacant sites, high-impact locations, regulatory actions, and competitive brand presence.
- Share actionable intelligence that can support planning, buying, strategy, and client advisory.
Vendor and Stakeholder Coordination
- Liaise with vendors, printers, installers, regulators, and other relevant field stakeholders to support smooth execution.
- Work closely with internal teams across strategy, planning, media buying, operations, compliance, and client leadership.
- Ensure field realities are promptly communicated to planning and buying teams before they affect client delivery.
- Support resolution of operational issues across assigned markets.
Process Compliance and Ways of Working
- Support the establishment and enforcement of improved OOH ways of working within the agency.
- Ensure clear compliance across the OOH process, including strategy, planning, vendor selection, media buying, client approval, deployment, monitoring, and reporting.
- Help standardize site validation, campaign monitoring, proof-of-posting, and asset-quality reporting across the agency group.
- Ensure that any post-planning change requiring client recourse, approval, or documentation is properly escalated.
Audit and Performance Control
- Maintain high standards of personal integrity, field accuracy, and reporting discipline.
- Understand that field reports and performance may be subject to independent verification, quality checks, and spot audits.
- Ensure that all reports submitted are accurate, current, evidence-based, and reflective of actual field conditions.
JOB QUALIFICATION:
- Minimum of 4–7 years’ experience in OOH operations, field supervision, media monitoring, vendor management, production coordination, or related marketing operations roles.
- Strong understanding of OOH formats, site quality standards, deployment processes, and field reporting.
- Good knowledge of key cities, traffic corridors, commercial districts, and strategic advertising locations within the assigned zone.
- Experience working with vendors, installers, field teams, or regulatory stakeholders will be an advantage.
- Proficiency in Microsoft Excel, PowerPoint, reporting tools, and basic data documentation.
- Ability to capture clear photographic evidence and maintain structured asset records
Required Tools and Mobility
- The OOH Operations Manager will be equipped with relevant working tools, including:
- Camera or image-capture device
- Laptop for reporting, data entry, and storage
- Reporting templates and field monitoring tools
- Access to approved planning and asset databases where applicable
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JOB SUMMARY:
The Admin and Facilities Management role involves coordinating administrative tasks and managing facility services to ensure a smooth operation of daily activities. The role requires excellent organizational skills and the ability to handle multiple responsibilities, ensuring the workplace is safe, efficient, and conducive to productivity.
JOB DESCRIPTION:
ADMIN FUNCTION
- Manage office supplies inventory and place orders as needed.
- Coordinate and supervise maintenance and repair activities.
- Ensure compliance with health and safety regulations.
- Handle logistics for company events and meetings.
- Supervise and support the administrative staff.
FACILITY MANAGEMENT
- Ensure work environment is always clean and professional.
- Ensure that the facility is fully operational with all utilities functioning properly.
- Perform daily inspections and identify and address issues to ensure a clean and safe work environment for staff members.
- Ensure proper maintenance of firms’ assets (properties, office appliances, equipment etc)
- Coordinate and schedule equipment and building repairs, installations, and maintenance work with vendors and appropriate in-house staff.
- Manage unplanned maintenance, repair and recovery for the facility as required within the shortest possible time.
- Follow-up on timelines to ensure periodic services such as generator and elevator servicing, facility
- Energy management: ensure adherence to managing energy sources – turning off lights, putting off equipment, and use of inverter to the firm’s advantage.
- Assist with and coordinate internal office and furniture moves
- Assist with special projects related to office facilities, including office construction and refurbishments and vendor biding processes.
- Maintain and update fire safety policy as well as HSE policies which are to be communicated to staff and new employees, interns at all times.
- Manage and ensure routine fumigation of offices across the Offices.
- Ensure that basic facilities, such as water, sewer and waste are well maintained
- Prepare weekly report of facility activities.
VENDOR MANAGEMENT
- Manage an updated list of vendors, price negotiations and agreements.
- Monitor and ensure that agreed work by staff or contactors are completed satisfactorily and
- follow up on any deficiencies.
- Process vendor invoices.
- Perform other duties as assigned.
JOB QUALIFICATION:
- A degree in business administration, Facility Management, or related field.
- 3-5 years of experience in administrative or facility management roles.
- Strong understanding of office management processes.
- Familiarity with health and safety standards.