Latest Vacancies at Gabsyn Microfinance Bank Limited

Job Responsibilities:

• Generate new customer leads through various channels
• Proactively identify sales prospects and conduct business development activities in the geography assigned Follow up on new leads and referrals to generate business
• Achieving the monthly sales targets, assigned to him/her, for various products and services
• Cross sell assets and fee products
• Follow the various internal guidelines and procedures of the bank
• Ensure customer satisfaction through regular engagement
• Resolve customer queries/issues and facilitate customer service
• Maintain periodic status reports, including daily activity report and calls/follow-ups made

Competencies:

• Passion (must take initiatives and not avoid targets)
• Socially Confident (able to start a conversation with new people easily and be confident in the interaction)
• Perseverance & Resilience (able to make repeated attempts and bounce back from setbacks, able to try new methods of engagement in case of a setback)
• Problem Solving & Closure (when faced with a problem, must be able to identify and seek help from the right people without hesitation. Able to keep commitments made to others and ensure that the task is complete)

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Job Description

• Responsible for effectiveness and efficiency of the branches, team development, team morale and implementation of micro-finance code of conduct at the various levels in operations.
• Develop strategies to minimize customer complaints and suggest ways of managing the public image of the Company.
• Liaise with the Financial Controller to ensure timely preparations of annual budget, quarterly budget review, forecasts and business plans.
• Develop business relationship with potential customers as well as existing customers with the view to strengthening the Company’s customer relationship base.
• Analyze the business environment and make recommendations on the development of new products and enhance existing products to grow the Company’s customer base and outreach
• Provide advice on all operation issue to the report person.
• Appraise the operational system in place and monitor the implementation of the Company’s operation manuals, making appropriate recommendation regarding the need for change.
• Responsible for delivering budget results of all Branches.
• Co-ordinate the activities of all branches and handle all operation issue including computerization, change management and balancing of books.
• Visit branches regularly to ensure operations are running smoothly.
• Provide on the job training to all department staff, including new recruits and existing staff.
• Any other duties and responsibilities which may be assigned from time to meet the objectives of the Company.

Qualifications

• Minimum of first degree or its equivalent in numerate or semi-numerate disciplines. Relevant professional certification will be an advantage
• Candidate must have a minimum of 8 years' experience; 5 of which must be on the job role.

Competency and Skill Requirements:

• Must have undergone the Microfinance Certification Programme and obtained a Certificate in Microfinance Banking issued by the Chartered Institute of Bankers of Nigeria (CIBN).
• Strong knowledge of operational control methodologies in microfinance banks.
• Excellent skills in impact analysis and measurement.
• Proficient English Skills in writing and speaking.
• Excellent critical thinking and solution-oriented, self-starter results-oriented person.
• Excellent team leader/member

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Responsibilities

• Keep accurate records for all daily transactions
• Prepare balance sheets
• Process invoices
• Record accounts payable and accounts receivable
• Update internal systems with financial data
• Prepare monthly, quarterly and annual financial reports
• Reconcile bank statements
• Participate in financial audits
• Track bank deposits and payments
• Assist with budget preparation
• Review and implement financial policies

Requirements and skills

• Proven work experience as a Finance Officer or similar role
• Solid knowledge of financial and accounting procedures
• Experience using financial software
• Advanced MS Excel skills
• Knowledge of financial regulations
• Excellent analytical and numerical skills
• Sharp time management skills
• Strong ethics, with an ability to manage confidential data
• BSc degree in Finance, Accounting or Economics
• Professional qualification as a CFA/CPA is considered a plus