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    • Latest Vacancies at Alan & Grant

    Posted: Mar 4, 2019
    Expires: Mar 11, 2019
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  • Alan & Grant, is a Human Resources and Business Advisory firm. By combining creative and strategic minds, we co-create relevant and impactful solutions to our clients. ...additionally, we are developing capabilities to create and manage a portfolio of HR & Enterprise Products aimed at enhancing employee performance, business agility and overall pr...

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    Business Development Coordinator

    Job Summary

    • The job holder will focus on customer acquisition, lead generation, prospect management, closing new businesses and achieving/assisting in the achievement of opportunity-based revenue quotas.

    Duties and Responsibilities

    • Responsible for maintaining accurate documentation for the Business Development department.
    • Maintain various reports regarding database of tenders, pre-qualifications and competitors in the marketplace.
    • Stay informed of business environments and industry trends, providing the company with feasibility studies, market intelligence and business analysis to determine the organization’s position in the marketplace and guide in proper business decisions.
    • Assist in developing a marketing strategy towards achieving business objectives.
    • Identify prospective clients and opportunities in the marketplace through various sources such as newspapers, NIPEX, client contacts etc.
    • Cold calling; making multiple outbound calls to potential clients.
    • Oversee, day-to-day, the schedule for timely responses to RFQs, RFIs and RFPs.
    • Ensures professional presentation of company’s document of policies, procedures, vessel technical specifications, work history etc.
    • Liaise with client’s key personnel for intelligence regarding tender processes to ensure a competent submission.
    • Develop and manage business relationship with the international oil companies with established Nigerian presence to project the organization as a competitive player in oil & gas product trading/supply; and with representatives of key government parastatals, regulatory bodies etc. for trading unit business objectives.

    Requirements
    Education, Experience and Skills:

    • Bachelor’s degree in any Business related discipline; Member Institute of Certified Sales Professional (ICSP) or National Institute of Marketing Nigeria
    • Minimum of 4 years Business Development, Sales and/or Marketing experience (related industry experience preferred).
    • Must possess hands on knowledge of sales, Negotiation, Market research and Intelligence.
    • Strong Commercial Leadership Skills with proven capability of working in a matrix environment and of leading by influence.
    • Proactively identifies ways to contribute to the organization’s goals and missions; achieves results without needing reminders from others; identifies and takes action to address problems and opportunities.
    • Applies creative problem-solving skills to his/her work to develop solutions to problems
    • Computer Literate: Excel, Word, Outlook
    • Entrepreneurial-oriented philosophy and an active team-player

    go to method of application »

    Head, Customer Service

    Job Summary

    • To oversee Customer Service operations and measure customer experience in order to drive innovation and continuous business improvement.

    Duties and Responsibilities

    • Oversee Customer Service Operations/Functions to measure, analyze and report on customer experience, as well as develop and implement effective business strategy to improve Customer Experience, attract new customers and expand Customer Base
    • Improve and sustain high levels of Customer Satisfaction
    • Maximize Customer Service Operations for customer acquisition, retention and conversion
    • Identify, develop and maintain new Customer Relationships
    • Identify gaps in the Customer Engagement process and develop and proposing product solutions to improve and retain existing business relationships
    • Supervise and streamline all facets of Customer Service operations toward customers in order to improve customer engagement and responses to services provided.
    • Ensure identification of Business Development opportunities and act promptly to engage with these opportunities.
    • Develop approaches to create, improve and sustain a Customer-Focused environment
    • Review all Customer Service /Customer Experience Metrics and submit related Reports to Management
    • Build initiatives around inbound/Outbound unit
    • Customer loyalty Management- ability to maximize customer loyalty
    • Customer Relationship Management – strategy of managing all of the organization’s interactions with customers
    • Customer value Management – Ability to manage each customer relationship to achieve maximum lifetime profit from the entire customer base

    Requirements
    Skills and Qualifications:

    • At least 10 years’ experience (with at least 5 years’ Managerial Experience) in a similar role.
    • Strong understanding of Data Mining, Interpretation and Reporting
    • Proficiency in use of I.T Applications for Data Gathering, Mining and Reporting
    • Strong Leadership skills
    • Analytical skills
    • Ability to work across all elements of Customer Experience
    • Strong interpersonal and communication skills
    • Market Research & Reporting Skills
    • Client Facing
    • Problem Solving Abilities
    • Enthusiasm
    • Self-Initiative / Direction
    • Team Player
    • High Energy
    • Solutions Oriented
    • Ability to function under pressure.

    go to method of application »

    Solar Sales Lead

    Job Purpose

    • Expand company’s market share and visibility in the sector.

    Duties & Responsibilities

    • Plans, leads and supervises the sales efforts and sales proposals
    • Responsible for developing sales and marketing strategy and company sales procedures.
    • Training and motivating sales staff, achieving sales targets and revenue goal.
    • Searching for new clients who could benefit from our products in a designated region.
    • To develop and drive the sales and marketing strategy and operational activities, to ensure return on brand visibility, increased revenue, customer Acquisition, profitability and customer satisfaction.
    • Exercise judgment in Identifying sales opportunities and networking.
    • Integrate quality procedures to all business processes within and trade marketing function and their effective deployment on a day-to-day basis.
    • Cost-effective sales management for all market targets
    • Establishing new, and maintaining existing, relationships with customers.
    • Negotiating and closing sales by agreeing to terms and conditions.
    • Meeting regular sales targets.
    • Coordinating sales projects.
    • Supporting marketing by attending trade shows, conferences and other marketing events.
    • Drive extensive business development
    • Expand company’s market share and visibility in the sector
    • Build winning marketing programs to support specific sales objectives across different channels and segments in support of business development.
    • Carry out winning presentations of service offerings to prospects to support business development
    • Achieve defined business volumes and financial targets.

    Requirements
    Minimum Qualification:

    • B.Sc in Marketing, Business Administration, Social Sciences or Management.
    • Experience Level: Mid - level
    • Experience Length: Minimum 2 years experience of successfully selling at executive level in the solar industry.

    Skill & Ability:

    • Excellent Marketing and Sales skills; must be tactful, friendly but firm
    • Good Negotiation Skills
    • Must be self driven
    • Evidence of meeting and exceeding sales target
    • Excellent presentation skills, Excellent verbal communication skills
    • Strong networking ability
    • Good understanding of online marketing channels, B2B and customer mobilization and acquisition
    • Analytical skills to forecast and identify trends and challenges
    • Have handful experience in developing, implementing and managing marketing campaigns and sales plan

    go to method of application »

    Head of Operations

    Job Summary

    • Responsible for the day to day running of all operational activities of the organization while ensuring that business operations are efficient, effective and resources are managed optimally.

    Duties and Responsibilities

    • Work with executives and managers to understand the workforce needs of the business.
    • Oversee the legal and financial aspects of the company (contracts, agreements, compensations, financial reports, etc).
    • Measure progress as well as hold the team accountable for hitting aggressive growth targets.
    • Respond to inquiries from both local and foreign regulatory entities.
    • Plans, directs, and oversees the company's operational policies, rules, initiatives, and goals.
    • Provide strategic and high-level oversight to the company financial management systems.
    • Helps the organization execute long-term and short-term plans and directives by implementing judgement, vision, management, and leadership.
    • Measures effectiveness and efficiency of operational processes both internally and externally and finds ways to improve processes with the aim of minimizing cost and wastages.
    • Develops and implements growth strategies for the business.
    • Oversees daily operations and makes adjustment as necessary.
    • Presents new ideas and cash flow strategies to board of directors and other company officers
    • Design and implement strategic processes for business operations
    • Set comprehensive goals for business performance and growth
    • Lead the management team to encourage maximum performance and dedication.
    • Evaluate performance by analyzing and interpreting data and metrics for business decisions.
    • Carry out all other task as delegated by the MD/Chief Executive Officer.

    Requirements
    Experience and Qualification:

    • Must have 7-10+ hands on experience
    • Experience working in a Managerial and Operational role.
    • A good first degree in related filed
    • M.Sc./ MBA and Member of a Certified Professional Body

    go to method of application »

    Head of Growth

    Job Summary

    • To design and implement strategies for the company’s growth plan, organize and effect growth programs and to optimize the revenue framework.

    Duties and Responsibilities

    • Utilize industry experience and network to acquire institutional clients: capital firms, brokers/dealers, investment advisors, etc.
    • Develop and execute strategic plan to achieve sales targets and expand the customer base.
    • Build and maintain strong, long-lasting customer relationships both local and international
    • Provide customer insight and advice management accordingly
    • Engage company’s advisory partner to provide investment advice to clients when necessary.
    • Develop and implement a framework for prioritizing growth and specific product improvement
    • Champion end-end process of all product request
    • Onboarding new idea that are most effective in reaching product’s target audience
    • Responsible for selecting and integrating products into the company’s analytics framework
    • Provide dashboard and testing tools as services across the organization.

    Requirements
    Experience and Qualification:

    • A good first degree in related filed
    • M.Sc./ MBA and Member of a Certified Professional Body
    • Must have 7-10+ hands on experience (5+ Capital Market experience preferred)
    • Experience working in a Managerial role and building a team.

    Method of Application

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