Latest Jobs at Tempkers Limited

Responsibilities

• Employee Records Management: Maintain and update accurate employee records, including personal information, employment contracts, attendance, leave, and performance documentation.
• Recruitment and Onboarding Support: Assist with recruitment activities such as job postings, shortlisting candidates, scheduling interviews, and coordinating onboarding and orientation for new employees.
• HR Administration: Prepare HR documents including offer letters, appointment letters, confirmations, promotions, transfers, and exit documentation.
• Payroll and Benefits Support: Assist in the preparation of payroll data, monitor staff attendance and leave, and support administration of employee benefits and welfare programs.
• Compliance and Policy Administration: Ensure HR practices comply with labour laws, LGA regulations, internal policies, and organizational procedures.
• Employee Relations Support: Respond to employee inquiries, assist in resolving workplace issues, and support disciplinary and grievance processes professionally and confidentially.
• Data Management and Reporting: Maintain HR databases and HRIS systems, generate periodic HR reports, and ensure data accuracy and confidentiality.
• Training and Development Support: Assist in coordinating staff training programs, workshops, and performance appraisal processes.
• Collaboration: Work closely with management and other departments to support organizational goals and ensure smooth HR operations.
• Continuous Learning: Stay updated on labour laws, HR best practices, and LGA regulations and byelaws affecting employment and workplace administration.

Requirements

• Candidates should possess relevant qualifications in Human Resource Management, Business Administration, or related fields.
• Previous experience in an HR administrative or HR support role is an added advantage.
• Experience working in a structured corporate or public-sector environment is a plus.

Skills and Qualifications:

• Strong Communication and Interpersonal Skills: Ability to communicate clearly with employees and management while handling sensitive and confidential information.
• Organizational and Administrative Skills: Strong ability to manage records, prioritize tasks, and maintain orderly HR systems.
• Attention to Detail: Accuracy in documentation, employee records, and HR reporting.
• Problem-Solving and Analytical Skills: Ability to identify HR-related issues and support effective solutions.
• Knowledge of Labour Laws and HR Policies: Understanding of employment regulations, workplace policies, and compliance requirements.
• Proficiency in Relevant Software: Experience with HR management systems, data management tools, and Microsoft Office Suite.
• Ability to Work Under Pressure: Capable of handling multiple HR tasks, deadlines, and employee needs efficiently.
• Teamwork and Collaboration: Ability to work effectively with HR teams, management, and other departments.

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Job Description
Client Relationship:

• Management: Building and maintaining strong relationships with clients and providing excellent customer service.
• Account Management: Opening, serving demand notices, and issue certificates.
• Transaction Processing: Make presentations, administer and process all types of recovery actions, negotiate, follow up accurately and efficiently.
• Compliance and Risk Management: Ensuring all transactions and operations comply with regulations and internal policies to minimise risk.
• Data management: Maintain and update records within the appropriate database relating to billings and revenue collections
• Problem Solving: Addressing and resolving customer inquiries, complaints, and account-related issues in a timely and professional manner.
• Sales and Business Development: Identifying opportunities to recover and services to existing clients, and potentially generating new business through referrals and networking.
• Reporting and Documentation: Maintaining accurate records of all transactions, preparing reports, and contributing to the overall reporting of the organisation.
• Collaboration: Working closely with other departments within the organisation to ensure seamless service delivery.
• Continuous Learning: Staying up-to-date on LGA regulations and bylaws.

Criteria

• Interested candidates should possess work experience as a sales representative or a marketer in retail or banking industry.
• Previous experience as an account officer or relationship management officer in a Commercial bank or MFB is a plus.

Skills and Qualifications:

• Strong Communication and Interpersonal Skills: Ability to effectively communicate with clients and colleagues, build rapport, and handle sensitive financial information.
• Analytical and Problem-Solving Skills: Ability to analyze data, identify issues, and develop effective solutions.
• Attention to Detail: Accuracy and thoroughness in processing transactions, maintaining records, and preparing reports.
• Customer Service Orientation: A commitment to providing excellent service and building long-term relationships with clients.
• Ability to Work Under Pressure: Handling multiple tasks, meeting deadlines, and dealing with demanding clients.
• Teamwork and Collaboration: Working effectively with others to achieve company's goals.