Latest Jobs at Standard Chartered Bank

The Role Responsibilities
Strategy:

• Develop and lead the delivery in the AME region of the HR Risk roadmap, priorities and milestone plan, aligned to the standards / requirements in support of the Group’s strategy and in line with the Enterprise Risk Management Framework (“ERMF”).
• Keep abreast of developments in the risk management landscape and apply learning to HR’s risk management practices. Coordinate with counterparts in other functions / business lines across the AME region to ensure a consistent, best practice and collaborative approach.
• Continuously evaluate and provide clear, balanced advice and leadership to senior management on the HR risk implications of business strategies and programmes, and the cost benefit analysis of risk remediation.
• Play a leadership role on regulatory projects and change initiatives, ensuring appropriate risk management strategies are in place.
• Positively influence and ensure effectiveness of HR Non-Financial Risk Team Meetings (NFRTM) in AME, upholding the integrity of HR risk / return decisions.

Risk Type Frameworks:

• Ensure the HR Process Universe is well understood and embed process ownership across AME.
• Ensure there is a clear articulation of the framework for managing the First and Second Line activities of HR.
• Lead the review of existing risk-based processes and the development of new risk-based processes where gaps have been identified. Lead the alignment of these processes to HR policies, ensuring the revised suite of policies clearly articulate the roles and responsibilities of both the First and Second Lines of defence.
• Lead the implementation of the ERMF across HR in the AME region, ensuring it is effectively embedded across all product areas (including HR Process Universe, controls and control effectiveness, policies and policy assurance, process risk assessments).
• Ensure that risks are properly assessed, and control cost / benefit decisions are made transparently and controlled in accordance with the Group’s standards and Risk Tolerance.
• Act as an adviser over the aggregate level of risk in HR AME that arises from end to end processes. Lead the design of effective controls and the systematic monitoring of process control effectiveness and compliance with applicable laws and regulations.
• Continuously monitor and provide leadership and oversight of HR’s Non-Financial risk profile and the effectiveness of the risk mitigation in place. Provide a comprehensive view of (1) the material risks facing HR and (2) the material HR risks facing the Bank, ensuring that risk assessment and reporting is comprehensive and accurate.
• Lead Policy and Standard owners in creating, maintaining and ensuring the effective deployment across AME of Group HR Policies and Standards. Ensure alignment to and compliance with policy governance standards.
• Lead the roll out of process risk assessments, scenario analysis and stress testing for HR.
• Drive and promote an effective and exemplary risk and control culture (aligned to the Group’s risk appetite), with appropriate escalation.
• Lead updates to senior HR management.
• Ensure that all members of the HR function across AME are aware of their risk management responsibilities through leadership, communication and training.
• Act as the primary liaison between Country Operational Risk and HR, ensuring effective First and Second Line of defence coordination and integrated risk assessment.
• Collaborate with colleagues across HR to ensure continuous improvement in HR to strengthen the control environment.

Information & Cyber Security:

• Act as the single point of contact for the HR, HICS on ICS activities (including information assets) across AME and coordinate with Country HR colleagues
• Provide any country specific treatment plans after coordination within HR
• Represent the Regional Head, HR on the ICS Working Group for AME

Audit, Compliance and Risk Reviews:

• Lead risk based internal control reviews within HR and proactively influence / inform Country Internal Audit and Compliance planning (formal audits, risk reviews).
• Lead internal, external and regulatory audits and compliance reviews: support HR and Audit teams with their engagement, the management of audit activities, the reporting of audit findings and the management and closure of all audit findings. Ensure timely response to and implementation of any audit points / issues raised.
• Ensure lessons learned and best practices are shared across HR, and a central repository of audit points / observations and reports is in place.

Governance:

• Ensure that the Non-Financial Risk Team Meetings in AME are exercising their responsibilities effectively and the requisite information flows are in place and working effectively.
• Embed the Group’s values and code of conduct and ensure adherence with the highest standards of ethics, and compliance with relevant policies, procedures and regulations forms part of the culture.

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

People and Talent:

• Ensure that resources and infrastructure are adequate to support the management of risk within HR.
• Drive an environment of performance, collaboration and compliance, to ensure issues are raised and blockages are resolved in a timely manner.
• Provide forward-looking leadership to ensure HR Risk is positioned to meet the challenges of the future.
• Champion and act as a role model of the Group’s values and culture.  
• Actively contribute to and raise the overall professional competence of the broader HR function. 

Key Stakeholders:

• Regional Head, HR, AME
• Regional Management Team, AME
• Country Heads, HR across AME
• HR Management Teams (AME region)
• Senior Operational Risk Officer, Functions, AME countries
• Country Compliance Team (AME countries)
• Audit Teams (AME countries)

Our Ideal Candidate

• 7+ years of experience in aspects of HR Services, HR Operations, Risk & Compliance management.
• Certifications on risk and compliance preferred.
• Understanding of Hub/Spoke model, Shared Service Centre environment,
• Investigatory mindset, ability to analyse problems & processes based on data sets.
• Ability to work effectively across functions/businesses, cross team collaboration.

go to method of application »

Role Responsibilities

• Ensure exchange control documentation are in place for all repatriation
• To ensure adherence to regulations around Foreign Exchange, its sourcing and utilization
• Repatriation of equity, fixed income and corporate action proceeds
• Registration, tracking and reconciliation of CCIs in respect of foreign clients investments
• Following up with Clients to ensure fx deals booked are promptly utilized
• Processing of Inflows and initiating request for CCIs
• Assist the Client Service Manager in providing quality responses to client queries on Local Exchange promptly
• To ensure all CCI confirmation requests are responded to timely
• To ensure daily CCI reconciliation (Securities and Cash) and escalation of exceptions to the Head of Securities Services Operations
• Be cost-effective
• Optimize utilization of resources
• Ensuring clients’ interest are fully protected and delivering value added services to clients in accordance to established procedures, regulations & laws and also Group business need.
• To manage service delivery in accordance with the business plan and in close liaison with sales and product partners.
• To assist the Local Exchange Manager on the day to day processing of Investment inflow, repatriation, regulatory reporting, MIS and other duties as may be assigned.

Reporting:

• Keep the Manager Exchange control, Head of Securities Services Operations, CIO and UORM advised of financial and any extraordinary developments.  Ensure essential returns/reports are properly completed

Security Management:

• Direct and review inspection/internal control reports and seek loss avoidance, with due regard to the costs and risk control procedures.  
• Co-ordinate and communicate all matters relating to the development and management of security, ensure that effective business continuity plans and emergency management procedures exist, and to certify adequate protection of staff, assets and property.  
• In the event of necessity investigate fraud, loss and other irregularities. Take measures to prevent drug money laundering, computer and communications security as per guidelines

Compliance:

• In conjunction with Country Compliance Officers, Head of SS operations and Chief Information Officer, Nigeria ensure, without fail, that unit is in compliance with the Bank's rules and local laws

Quality Service:

• To ensure the highest levels of Customer Service and proactively seek improvements to meet customer needs and requirements and where opportunities arise to exceed them.

Risk Management:

• Manages and directs Operational Risk Management and Controls for the Custody service to ensure that the unit achieves a minimum audit rating of 2 or better.

Reporting:

• Ensure Timeliness, Responsiveness, accuracy and be Pro-active in handling transaction processing

Competitor Benchmarking:

• To benchmark customer service with the market (which includes all appropriate service providers in the service industry) and competitor pricing in the custody business and determine ways of achieving leadership

Fraud and Money Laundering Risk:

• To ensure awareness amongst staff, adherence and implementation of the Group AML Standards and Country e CDD Policies
• The ability to quickly assess a situation and decide on an appropriate course of action and the ability to implement that decision in a pressurized work environment compounds the level of complexity and In terms of providing this support areas covered include policies, procedures and processes in relation to DRP/ BCP/ BIA/ KRI and KCSA

Employees and agents:

• Support local office to ensure implementation of local HR policies, including appointment, career planning and development of staff and succession planning in the area under responsibility.

Audit and Investigations:

• Ensure that appropriate remedial action is taken in response to audit findings

Projects and Additional Tasks:

• Any projects or additional tasks assigned by HOSS, Nigeria

Process - Exchange Control:

• Ensures effective control and compliance with Operating Procedures.
• Meets clients' specific requirements as per their Standing Instructions, SLA, specific instructions and internal standards
• Work with other team members to achieve optimum output through guidance and monitoring.

Key Stakeholders
Internal:

• Head of Securities Services Operations:
• Head of Financial Markets Operations
• Head of Cash Management
• Head of Legal
• Service Management
• Group Product Managers
• Group Network Services Managers
• IS Project Manager
• Audit Manager
• Global Market
• Global Markets Operations – Hub
• Client Journey Line Managers
• Risk & Control
• Country Finance
• Corporate and Financial Institutions

External:

• Central Bank of Nigeria
• Local Banks and Financial Institutions
• External Auditors
• Securities and Exchange Commission
• CSCS
• FMDQ

Job Requirements
Our Ideal Candidate:

• Knowledge of all SSO related applications
• Sound knowledge of risk control and reporting
• In-depth key knowledge of SSO products and local market practices.
• Sound analytical and business process knowledge
• Good communication and interpersonal skills
• Bachelors’ degree with at least 3year experience in securities services operations.
• Generally independent, but subject to limitations as per job description and restricted to group and local policies and procedures.
• Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills.

go to method of application »

The Role Responsibilities

• Ensure exchange control documentation are in place for all repatriation
• To ensure adherence to regulations around Foreign Exchange, its sourcing and utilization
• Repatriation of equity, fixed income and corporate action proceeds
• Registration, tracking and reconciliation of CCIs in respect of foreign clients investments
• Following up with Clients to ensure fx deals booked are promptly utilized
• Processing of Inflows and initiating request for CCIs
• Work with Client Service Manager in providing quality responses to client queries on Local Exchange promptly
• To ensure all CCI confirmation requests are responded to timely
• To ensure daily CCI reconciliation (Securities and Cash) and escalation of exceptions to the Head of Securities Services Operations
• Be cost-effective
• Optimize utilization of resources
• Ensuring clients’ interest are fully protected and delivering value added services to clients in accordance to established procedures, regulations & laws and also Group business need. 
• To manage service delivery in accordance with the business plan and in close liaison with sales and product partners.
• To supervise the Local Exchange Officer on the day to day processing of Investment inflow, repatriation, regulatory reporting, MIS and other duties as may be assigned

Regulatory & Business Conduct:

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• [CBN, FMDQ prescribed responsibilities and Rationale for allocation].

Reporting:

• Keep the Head of Securities Services Operations, Head FMO, CIO and UORM advised of financial and any extraordinary developments.  Ensure essential returns/reports are properly completed

Security Management:

• Direct and review inspection/internal control reports and seek loss avoidance, with due regard to the costs and risk control procedures.
• Co-ordinate and communicate all matters relating to the development and management of security, ensure that effective business continuity plans and emergency management procedures exist, and to certify adequate protection of staff, assets and property.  In the event of necessity investigate fraud, loss and other irregularities.
• Take measures to prevent drug money laundering, computer and communications security as per guidelines

Compliance:

• In conjunction with Country Compliance Officers, Head of SS operations and Chief Information Officer, Nigeria ensure, without fail, that unit is in compliance with the Bank's rules and local laws

Quality Service:

• To ensure the highest levels of Customer Service and proactively seek improvements to meet customer needs and requirements and where opportunities arise to exceed them.

Risk Management:

• Manages and directs Operational Risk Management and Controls for the Custody service to ensure that the unit achieves a minimum audit rating of 2 or better.

Reporting:

• Ensure Timeliness, Responsiveness, accuracy and be Pro-active in handling transaction processing

Competitor Benchmarking:

• To benchmark customer service with the market (which includes all appropriate service providers in the service industry) and competitor pricing in the custody business and determine ways of achieving leadership.

Employees and Agents:

• Support local office to ensure implementation of local HR policies, including appointment, career planning and development of staff and succession planning in the area under responsibility.

Audit and Investigations:

• Ensure that appropriate remedial action is taken in response to audit findings

Projects and Additional Tasks:

• Any projects or additional tasks assigned by HOSS, Nigeria

Process - Exchange Control:

• Ensures effective control and compliance with Operating Procedures
• Meets clients' specific requirements as per their Standing Instructions, SLA, specific instructions and internal standards 
• Work with other team members to achieve optimum output through guidance and monitoring.

Key Stakeholders:
Internal:

• Head of Securities Services Operations
• Head of Financial Markets Operations
• Head of Cash Management
• Head of Legal
• Service Management
• Group Product Managers
• Group Network Services Managers
• IS Project Manager
• Audit Manager
• Global Market
• Global Markets Operations – Hub
• Client Journey Line Managers
• Risk & Control
• Country Finance
• Corporate and Financial Institutions

External:

• Central Bank of Nigeria
• Local Banks and Financial Institutions
• External Auditors
• Securities and Exchange Commission
• CSCS
• FMDQ

Our Ideal Candidate

• Bachelors’ Degree with at least 4 years experience in securities services operations.
• Knowledge of all SSO related applications
• Sound knowledge of risk control and reporting
• In-depth key knowledge of SSO products and local market practices.
• Sound analytical and business process knowledge
• Good communication and interpersonal skills
• Generally independent, but subject to limitations as per job description and restricted to group and local policies and procedures.
• Ability to work within a multi-function, multi-discipline team environment with strong influencing and stakeholder management skills