Latest Jobs at Stanbic IBTC Bank

To ensure accurate and timely reconciliation of all cheques and cards delivered by the vendor against the production reports sent in by card services and those transmitted to vendors via SFTP. Prepare the card dispatch schedule to track the number cheques and cards sent to each branch. Ensure that all cheques and cards are forwarded to the UPS mail room within the agreed SLA. Adequate record keeping of all production reports sent to the team for processing. Daily call over of the delivery schedule against the production reports.

• Drive innovative ideas and implementation that will influence reduction in operating cost.
• Strategic assists to develop and continuously improves the Cheques and cards area in collaboration with the Team leader, Quality Control with a view of ensuring and effective functioning and high level of output within the Quality Control area.
• Customer and Business Partner Relationship Management Cost Management. Drives within own team initiatives to reduce cost and ensures that budgets for the Account Maintenance area are met. Ensures that throughput is maximized throughout the Ledger area by noting processes that could be improved applying the principles of Lean manufacturing and Six Sigma.
• Resource utilization and maintain a cooperative supportive working relationship with other team members. 
• Respond to email queries relating to cheques and cards dispatch status timely. Manage branches’ expectation by informing them of possible delays due to late delivery of cheques and cards by the vendor.

Qualifications

• BSc Finance and Accounting

Experience

• 1-2years risk identification and assessment skills experience
• Experience in the operations area, of quality assurance and service monitoring is preferable. 

Behavioural Competencies:

• Developing Expertise
• Following Procedures
• Interacting with People
• Team Working
• Upholding Standards

Technical Competencies:

• Coaching and Mentoring
• Continuous Improvement
• Data Management (Administration)
• Project Management (Project Mgmt)
• Quality Control
• Quality Management

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To support the Team Leader, Prompt reconciliation of Nostro, CBN & Blotter to Nostro accounts and other aligned functions to ensure that there are no long outstanding items and to meet regulatory demand.

• Daily reconciliation of Nostro, CBN and Blotter to Nostro accounts (Net Open Position-NOP).
• Daily monitoring and follow-up on the Aligned Units: SISL, IS and GMO accounts for resolution of non-conforming items.
• Accurate matching of entries using Clirec Web Based Application.
• Achievement of strategic goals (Unit / individual goals).
• Compliance and improvement on turn- around times (TAT) on delivery of reconciliation reports.
• Number of ageing items on Nostro / CBN/ NOP accounts.
• Identifies and defines operational performance metrics geared towards meeting country objectives by analysing the existing gaps.
• Identifies and assesses the risks facing both systems and business processes thereby providing effective loss and risk management and so minimising the operational risks.

Qualifications

• BSc Accounting or related field.
• Professional Certificate (ACA /ACCA, MBA ) Accounting, Finance, Banking & Management can be an added advantage.

Experience

• 2-3years general audit and banking experience.

Behavioural Competencies:

• Generating Ideas
• Interacting with People
• Managing Tasks
• Thinking Positively
• Upholding Standards
• Valuing Individuals

Technical Competencies:

• Banking Process & Procedures
• Compliance
• Data Management (Administration)
• Data Quality
• Financial Accounting
• Financial and Accounting Control
• Financial Systems Administration

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To proactively promote a relationship-based offering by being a dedicated and primary point of contact for customers in the Executive Banking segment, through the provision of banking solutions which meet their needs and in accordance with the specified value propositions.

Essential Functions

• Acquire and open new accounts and cross sells additional products and services in line with customer needs by identifying and referring sales leads to other business stakeholders (e.g., Vehicle and Asset Finance, Electronic Banking, Card, Home Loans, Digital Channels, Enterprise Banking, etc.).
• Conduct a financial needs analysis with all new and existing customers to ensure that product opportunities identified are appropriate to meet the customer's needs and priorities (in line with Financial Advisory and Intermediary Service Act license categories).
• Contact potential and existing customers from leads received / campaigns in order to sell product offerings.
• Educate customers with regards to lending application processes (e.g. vehicle finance, home loans, overdraft, credit card, personal loans, cash, etc.), credit maintenance processes (e.g. annual reviews) and account conduct expectations (e.g., minimum account balances, provision for debit orders and cheque payments, etc.).
• Establish, build and strengthen relationships with customers based on mutual respect, in order to retain customers and gain word-of-mouth referrals. Places equal emphasis on liability generating (non-borrowing) and borrowing customers.
• Grow the Executive Banking new to bank customers, balance sheet and income statements in line with business strategic objectives. Increases branch advances by responsible lending practices.
• Maintain, entrench and grow each client relationship on an annual basis and manages the risk per client to ensure contestant growth in portfolio and returns to the bank.

Qualifications

• University Degree

Experience Required

• 3-4 years' experience in sales and relationship management of customers and able to drive profitability and build relationships. Proven sales track record in the financial services industry. Knowledge of the bank's products, services and digital platforms.