Latest Jobs at Stanbic IBTC Bank

Job purpose description

The Business Analyst works with stakeholders across the organization to understand the business objective driving various strategic digital initiatives. Leads the execution of digital initiatives and cross-functional projects. Manages timelines, budgets, and risk mitigation. Coordinates between teams (IT, product managers, marketing etc.). Prepares senior and executive level reports on updates and insights across digital initiatives.

Qualifications

• Minimum of First Degree
• Relevant certification such as CBAP, PMP

Behavioral Competencies

• Checking Details
• Examining Information
• Team Working
• Interacting with People
• Generating Ideas

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Job Description

• Attend to telephonic queries regarding cheque books.
• Receive and handle ATM cards according to laid-down policies and procedures and perform daily balancing of ATM cards in conjunction with the Asset Custodian.
• Issue off-cycle statements at customer’s instance and take charges as appropriate and keep records of all source instructions from customers.
• Identify cross-selling and migration opportunities and sell products/services reactively and participate in tactical sales/marketing activities as required.
•  Attend to the posting of all value transactions within own level of authority and advice Team Leader Frontline Support to verify all value transactions posted.
• Process instructions for Cash Transfers (CT) according to laid-down policy, complete Customer Complaints Register and obtain source documents where applicable and log completed Customer Complaints on the appropriate Remedy Application on daily basis.

Qualifications

• Minimum of First Degree

Behavioral Competencies

• Checking Details
• Interacting with People
• Resolving Conflict
• Completing Tasks
• Thinking Positively

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Job Description

The QA Team Lead will be responsible for leading a team of QA engineers to ensure the quality of software applications with a focus on integration, Finacle core banking system, mobile and internet banking platforms, and USSD services.

Test Planning and Execution

• Develop and implement comprehensive test plans and test cases.
• Execute functional, integration, system, regression, and performance testing.
• Identify, document, and track defects using a bug tracking system.
• Ensure timely and effective resolution of defects.

Integrated Testing

• Validate the seamless integration of various systems and platforms.
• Test interfaces between Finacle and other applications.
• Verify data integrity and consistency across integrated systems.

Finacle Core Banking Operation

• Conduct thorough testing of Finacle functionalities.
• Validate transactions, account management, and other core banking operations.
• Ensure compliance with banking regulations and industry standards

Mobile/Internet Banking/USSD

• Test user interfaces and functionalities across different devices and browsers.
• Validate user authentication, transaction processing, and account inquiries.
• Ensure a seamless and user-friendly banking experience.
• Test USSD menus and functionalities.
• Validate transaction processing and information retrieval via USSD.
• Ensure accessibility and ease of use for USSD users.

Automation Testing

• Develop and maintain automated test scripts.
• Execute automated tests and analyze results.
• Enhance test coverage and efficiency through automation

Qualifications

• Bachelor’s degree in computer science or related field.
• Minimum 7 years of experience in software testing.
• Minimum 2 years of experience leading a QA team.
• Certifications in software testing (ISTQB, CSTE)

Experience

• Strong understanding of Finacle core banking system.
• Extensive experience in testing mobile and internet banking applications.
• Proficient in testing USSD services.
• Experience in integration testing and validation.
• Expertise in test planning, execution, and defect tracking.

Behavioural Competencies

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented and organized.
• Ability to work under pressure and meet deadlines

Technical Competencies

• Experience in automation testing using tools like Selenium or Appium
• Familiarity with Agile development methodologies