Team Lead, Quality Assurance at Stanbic IBTC

Job Description

The QA Team Lead will be responsible for leading a team of QA engineers to ensure the quality of software applications with a focus on integration, Finacle core banking system, mobile and internet banking platforms, and USSD services.

Test Planning and Execution

• Develop and implement comprehensive test plans and test cases.
• Execute functional, integration, system, regression, and performance testing.
• Identify, document, and track defects using a bug tracking system.
• Ensure timely and effective resolution of defects.

Integrated Testing

• Validate the seamless integration of various systems and platforms.
• Test interfaces between Finacle and other applications.
• Verify data integrity and consistency across integrated systems.

Finacle Core Banking Operation

• Conduct thorough testing of Finacle functionalities.
• Validate transactions, account management, and other core banking operations.
• Ensure compliance with banking regulations and industry standards

Mobile/Internet Banking/USSD

• Test user interfaces and functionalities across different devices and browsers.
• Validate user authentication, transaction processing, and account inquiries.
• Ensure a seamless and user-friendly banking experience.
• Test USSD menus and functionalities.
• Validate transaction processing and information retrieval via USSD.
• Ensure accessibility and ease of use for USSD users.

Automation Testing

• Develop and maintain automated test scripts.
• Execute automated tests and analyze results.
• Enhance test coverage and efficiency through automation

Qualifications

• Bachelor’s degree in computer science or related field.
• Minimum 7 years of experience in software testing.
• Minimum 2 years of experience leading a QA team.
• Certifications in software testing (ISTQB, CSTE)

Experience

• Strong understanding of Finacle core banking system.
• Extensive experience in testing mobile and internet banking applications.
• Proficient in testing USSD services.
• Experience in integration testing and validation.
• Expertise in test planning, execution, and defect tracking.

Behavioural Competencies

• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Detail-oriented and organized.
• Ability to work under pressure and meet deadlines

Technical Competencies

• Experience in automation testing using tools like Selenium or Appium
• Familiarity with Agile development methodologies