Latest Jobs at Smileville Nigeria Limited

Responsibilities

• Assist with accounts payable and accounts receivable processes, including invoice processing, payment processing, and reconciliation.
• Maintain accurate records of financial transactions, including journal entries, ledgers, and bank statements.
• Prepare and verify financial documents, such as invoices, receipts, and expense reports.
• Assist with payroll processing, including data entry, calculations, and documentation.
• Monitor and reconcile bank accounts, credit card statements, and other financial accounts.
• Assist with financial reporting and analysis, including variance analysis and budget tracking.
• Respond to inquiries from vendors, customers, and internal stakeholders regarding financial matters.
• Assist with month-end and year-end closing processes, including preparing financial statements and reports.
• Collaborate with other departments to ensure accurate and timely financial information.
• Perform other accounting and administrative tasks as assigned.
• Preferably a NYSC candidate.

Requirements

• Candidates should possess relevant qualifications with 2 years experience.

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Responsibilities

• Manage large amounts of incoming phone calls
• Generate sales leads
• Identify and assess customers & rsquo; needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements
Thne required skills are as follows:

• Interested candidates should possess a B.Sc Degree with 5 - 7 years work experience.  
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectivel.

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Responsibilties

• Negotiation and Closing Deals: Discussing pricing, terms, and closing sales with customers.
• Relationship Management: Building and maintaining strong relationships with existing clients to foster loyalty and repeat business.
• Customer Support: Addressing customer inquiries, resolving issues, and providing ongoing support to ensure satisfaction.
• Sales Reporting and Analysis: Tracking sales performance, analyzing data, and reporting on key metrics to identify areas for improvement.
• Product Knowledge: Staying up-to-date on product features, benefits, and industry trends to effectively sell and support products.
• Prospecting and Lead Generation: Identifying and qualifying potential customers through various methods like cold calling, networking, and referrals.
• Sales Presentations and Demonstrations: Presenting products or services to potential clients, highlighting their benefits and addressing their needs.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 3 - 4 years work experience.

go to method of application »

Responsibilities

• Negotiation and Closing Deals: Discussing pricing, terms, and closing sales with customers.
• Relationship Management:Building and maintaining strong relationships with existing clients to foster loyalty and repeat business.
• Customer Support: Addressing customer inquiries, resolving issues, and providing ongoing support to ensure satisfaction.
• Sales Reporting and Analysis: Tracking sales performance, analyzing data, and reporting on key metrics to identify areas for improvement.
• Product Knowledge: Staying up-to-date on product features, benefits, and industry trends to effectively sell and support products.
• Prospecting and Lead Generation: Identifying and qualifying potential customers through various methods like cold calling, networking, and referrals.
• Sales Presentations and Demonstrations: Presenting products or services to potential clients, highlighting their benefits and addressing their needs.

Qualifications

• Interested candidates should possess a Bachelor's Degree with 3-5 years experience.