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  • Posted: Jul 25, 2025
    Deadline: Not specified
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  • Olam Agri is a market-leading, differentiated food, feed, and fiber agri-business with a global origination footprint, processing capabilities, and deep understanding of market needs built over 33 years. With a strong presence in high-growth emerging markets and products across grains & oilseeds, animal feed & protein, rice, edible oils, specialty grains & s...
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    IT Application Lead

    Job Summary

    As an IT Application Support Specialist - SAP, you will play a crucial role in ensuring the smooth operation of our SAP systems, supporting our business operations across Nigeria. Your responsibilities will include:

    • Provide Level 2/3 SAP Application Support:
      • Troubleshoot and resolve complex SAP issues
      • Provide timely and effective solutions to user queries and incidents
      • Perform root cause analysis and implement preventive measures
    • Manage SAP Incidents and Service Requests:
      • Prioritize and manage incidents and service requests
      • Adhere to defined SLAs and KPIs
      • Escalate issues to relevant teams as needed

    Job Description

    • Proficient in SAP Modules – PP, QM and MM
    • Good understanding of SAP Master data requirements
    • Prior experience in managing SAP service requests -L1 Tickets
    • Good knowledge of Business Process – Procure to pay, Produce to finish, Order to cash
    • Have worked in some key projects – SAP, other applications
    • Good individual contributor and team player

    Profile Description

    • Lead and manage the Level 1 application support team for a manufacturing organization, ensuring timely and effective resolution of issues.
    • Ensure the stability and optimal performance of our SAP applications.
    • Coordinate and collaborate effectively with business users, vendor teams, and internal IT teams to deliver robust application solutions and enhancements.
    • Drive and manage medium-to-large scale SAP projects from inception to completion, ensuring successful delivery within scope, time, and budget.
    • Analyze and interpret data to provide insightful management reports, aiding in informed decision-making.
    • Act as a key liaison between technical teams and business stakeholders, translating technical concepts into business terms and vice-versa.
    • Champion continuous improvement for application support processes.

    Requirements

    • Minimum 6 years of hands-on experience with SAP applications.
    • Strong demonstrated experience in managing Level 1 application support within a manufacturing environment.
    • Excellent analytical skills with a strong aptitude for data analysis and management reporting.
    • Experience in leading and managing IT projects, particularly within SAP.
    • Exceptional communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
    • Exposure to Tableau or other Business Intelligence (BI) reporting tools is a plus.
    • Proactive, problem-solving mindset with a commitment to continuous improvement.

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    IT Infrastructure

    • Provide technical support for desktops, laptops, printers, and mobile devices
    • Install, configure, and troubleshoot hardware and software issues
    • Manage Active Directory, user accounts, and group policies
    • Monitor system performance and ensure reliability and availability
    • Perform regular system updates, patches, and backups
    • Maintain inventory of IT assets and documentation
    • Assist with network troubleshooting and basic server maintenance
    • Collaborate with other IT staff on infrastructure projects
    • Ensure compliance with security protocols and data protection policies

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    SAP FICO Consultant

    • 6 to 8 years of SAP experience.
    • Must have at least two full lifecycle SAP R/3 implementation experience and three or four roll out/support project experience is mandatory.

    Profile Description

    • Strong knowledge in basic accounting concepts.
    • Quick understanding of business requirement and process design skills.
    • Good communication and interpersonal skills
    • Ability to analyze problems and provide clear recommendations
    • Strong knowledge of SAP FICO module and needs to have clear understanding of various FICO process.
    • Configure, test, support and implement SAP FICO solutions
    • Strong knowledge in Finance module and its sub modules.
    • Strong knowledge in Product costing, Material ledger, actual costing and COPA
    • Strong knowledge in business requirement gathering, BBP preparation, Initial stock upload process, Preparation of test Scripts/Case preparation, User manual preparation, Unit testing and Integration testing.
    • Should have knowledge in preparing functional specifications for various developments.
    • Experience and knowledge of key integration points with FI/CO modules [FI-MM/FI-SD / CO-PP/ FI-CO ]
    • Candidate should have strong work experience in handling CO-PC/CO-ML$AC/COPA

    Method of Application

    Use the link(s) below to apply on company website.

     

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