Latest Jobs at MTN Nigeria

Mission:

• Responsible for the development, delivery & implementation of Point of Sale (POS) product strategy and roadmap.
• Responsible for the development of user stories and working with stakeholders for prompt delivery of prioritized backlogs and the delivery of priorities of the Group Finco, POS and Fintech portfolio.

Description:

• Manage the Point of sales products portfolio as directed by the functional lead.
• Work with the Product Owner to convert the vision into a level of detail that the Product Owner and Agile delivery team can then prioritize as epics and features
• Implement the strategic objectives of the FINTECH product vertical as directed by the functional lead.
• Support the functional lead to manage & Monitor projects and/or implements offers, from technical feasibility assessment to market launch, offer animation.
• Work with the functional lead to identify opportunities, growth levers and design the product & Opcos roadmaps in line with the overall strategy, market dynamics and customer requirements
• Attend assessment meetings on the technical feasibility of offers (e.g. feasibility study)
• Develop and provide periodic reports describing on implementation status and product performance metrics
• Participate in the Product design, contract, commercial model, GTM, process, systems, partnerships and implementation.
• Support Finco Opcos (as required) with implementing the POS products and services providing support as needed.
• Manage the POS product development, business plan and product offer.
• Work with the stakeholders (including other Opcos) for POS solution product design, development, coordinate tests and facilitate the release.
• Contribute to the development of Go-To-Market strategies for POS products or other Fintech enhancements.
• Contribute to the development of product vision, roadmap, and growth opportunities.
• Assess value, develop cases, and prioritize stories, epics, and themes to ensure product development focuses on those with maximum value in alignment with product strategy.
• Provide backlog management, iteration planning, and elaboration of the user stories
• Facilitate prompt delivery of prioritized product feature backlogs and development.
• Research and analyse the regional market, the users, competitors and industry leaders, and the roadmap for the product.
• Keep abreast with Agile/Scrum best practices and new trends

Education:

• Degree in any related discipline or its equivalent in area of specialization
• Relevant post graduate qualification is an advantage

Experience:

• 3-7 years of relevant work experience in Fintech /Financial Services
• At least 2 years’ experience in Point of Sales Product/Service Management
• Experience with Agile delivery and Development Operations frameworks
• Experience working in a medium to large- sized organization.
• Experience with Scrum and Agile Software Development Methodology
• Entrepreneurial spirit, self-driven and ability to motivate a fast-paced team
• Understanding emerging markets is advantageous
• Fintech product development experience is advantageous.
• Abreast of local and global best practices

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Mission:

• Responsible for measurement, monitoring and controlling of the market risks to which MOMO Payment Service Bank Limited ("Momo PSB") is exposed and ensuring the implementation of Market risk management best practices, policies and procedures for Momo PSB. Responsible for minimizing position and trading losses.
• Measures of success include minimizing position and trading losses, effective use of the tools for risk reporting, high level of customer satisfaction and increased risk management awareness throughout the Momo PSB and achievement of internal processes KPA’

Description:

• Support the development of the Market/Liquidity Risk strategy for the Momo PSB
• Ensure and support the adoption and implementation of the defined frameworks within Momo PSB.
• Utilize appropriate models for analyzing potential risks to the business, taking a 360degree view of the Momo PSB risk profile
• Utilize appropriate models for analyzing potential market risks to the business, taking a 360-degree view of the Momo PSB risk profile 
• Assist in testing Risk Programs and related systems, processes, and procedures to ensure their ongoing effectiveness and provide recommendations, where necessary 
• Conduct all work according to implemented risk policies 
• Design stress scenarios to measure the impacts of unusual market and operational conditions 
• Ensure the ongoing implementation of Combined Assurance within the Momo PSB 
• Preparation of Management and Executive Management Reports for Subsidiaries
• Identify possible implications arising out of the Trend Analyses and propose recommendations on corrective actions to be pursued 
• Distil the results of the Business Impact Analysis into concise reports for the Manager’s attention 
• Make any updates and/or changes to area specific Enterprise Risk documentation, on instruction from the Senior Enterprise Risk Manager, as and when required 
• Drive best practice, continuous improvement, and innovation of the Risk Management program at the process and procedural level 

Education:

• First degree in Risk Management, Finance, Accounting, Economics or a related field 
• Professional qualification in Risk Management (CRM Prac, CRM Prof, CRMA, PRM, CRISC) is advantageous
• Membership of a Professional body is advantageous

Experience:

• 6 - 13 years of relevant work experience in Market Risk Management within a FinTech or Banking Operations
• Experience in data analysis and management, business performance management and or reporting within the Fintech, financial sector or banking industry 
• Experience working in a medium to large organization 
• Experience in e-commerce and electronic payment business is advantageous

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Description:

• Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
• Assist in the preparation of proposals on change initiatives, SLAs, policies, and procedures, when required.
• Support the execution of the OpCo Fintech strategy in the territory to achieve business objectives, mind share, and loyalty in the region.
• Assist in conducting demand planning, forecasting product performance for the upcoming year, and implementing plans to achieve the desired targets.
• Execute territory-specific initiatives and assist in managing profitable and sustainable partnerships to ensure achievement of the fintech objectives in the region.
• Execute OpCo-specific trade promotional activities to achieve push and pull effects for financial services products and services, and implement customer and channel reward and recognition initiatives.
• Achieve Below the Line (BTL) visibility objectives across all outlet types and categories in the region through the effective execution of merchandising.
• Undertake the collection and analysis of regional marketing surveys on current and new product concepts and assist in developing recommendations for future product development within the region.
• Execute territory-specific MoMo PSB trade marketing initiatives to ensure achievement of the business objectives in the region.
• Execute specific activities for the integration of Fintech strategy within all relevant channels in the region.
• Prepare periodic reports on sales performance, profitability, and operator performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Ensure a standard look and feel across all fintech retail outlet types in the territory.
• Ensure effective communication of the fintech proposition at the customer and retail layers of the distribution channel.
• Ensure effective communication of the fintech services to customers, agents, and merchants within the region.

Education:

• Degree (B.Sc. or HND) in any related discipline or its equivalent in the area of specialization
• Relevant postgraduate qualifications are an advantage.

Experience:

3–7 years of work experience, which includes

• A minimum of 2 to 3 years’ total experience in regional implementation or an allied field is required.
• Experience in fintech, banking, or mobile money is preferred.
• Experience working in a global or multinational enterprise with a good understanding of emerging markets is preferred.

go to method of application »

Description:

• Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
• Assist in the preparation of proposals on change initiatives, SLAs, policies, and procedures, when required.
• Support the execution of the OpCo Fintech strategy in the territory to achieve business objectives, mind share, and loyalty in the region.
• Assist in conducting demand planning, forecasting product performance for the upcoming year, and implementing plans to achieve the desired targets.
• Execute territory-specific initiatives and assist in managing profitable and sustainable partnerships to ensure achievement of the fintech objectives in the region.
• Execute OpCo-specific trade promotional activities to achieve push and pull effects for financial services products and services, and implement customer and channel reward and recognition initiatives.
• Achieve Below the Line (BTL) visibility objectives across all outlet types and categories in the region through the effective execution of merchandising.
• Undertake the collection and analysis of regional marketing surveys on current and new product concepts and assist in developing recommendations for future product development within the region.
• Execute territory-specific MoMo PSB trade marketing initiatives to ensure achievement of the business objectives in the region.
• Execute specific activities for the integration of Fintech strategy within all relevant channels in the region.
• Prepare periodic reports on sales performance, profitability, and operator performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Ensure a standard look and feel across all fintech retail outlet types in the territory.
• Ensure effective communication of the fintech proposition at the customer and retail layers of the distribution channel.
• Ensure effective communication of the fintech services to customers, agents, and merchants within the region.

Education:

• Degree (B.Sc. or HND) in any related discipline or its equivalent in the area of specialization
• Relevant postgraduate qualifications are an advantage.

Experience:

3–7 years of work experience, which includes

• A minimum of 2 to 3 years’ total experience in regional implementation or an allied field is required.
• Experience in fintech, banking, or mobile money is preferred.
• Experience working in a global or multinational enterprise with a good understanding of emerging markets is preferred.

go to method of application »

Description:

• Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
• Assist in the preparation of proposals on change initiatives, SLAs, policies, and procedures, when required.
• Support the execution of the OpCo Fintech strategy in the territory to achieve business objectives, mind share, and loyalty in the region.
• Assist in conducting demand planning, forecasting product performance for the upcoming year, and implementing plans to achieve the desired targets.
• Execute territory-specific initiatives and assist in managing profitable and sustainable partnerships to ensure achievement of the fintech objectives in the region.
• Execute OpCo-specific trade promotional activities to achieve push and pull effects for financial services products and services, and implement customer and channel reward and recognition initiatives.
• Achieve Below the Line (BTL) visibility objectives across all outlet types and categories in the region through the effective execution of merchandising.
• Undertake the collection and analysis of regional marketing surveys on current and new product concepts and assist in developing recommendations for future product development within the region.
• Execute territory-specific MoMo PSB trade marketing initiatives to ensure achievement of the business objectives in the region.
• Execute specific activities for the integration of Fintech strategy within all relevant channels in the region.
• Prepare periodic reports on sales performance, profitability, and operator performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Ensure a standard look and feel across all fintech retail outlet types in the territory.
• Ensure effective communication of the fintech proposition at the customer and retail layers of the distribution channel.
• Ensure effective communication of the fintech services to customers, agents, and merchants within the region.

Education:

• Degree (B.Sc. or HND) in any related discipline or its equivalent in the area of specialization
• Relevant postgraduate qualifications are an advantage.

Experience:

3–7 years of work experience, which includes

• A minimum of 2 to 3 years’ total experience in regional implementation or an allied field is required.
• Experience in fintech, banking, or mobile money is preferred.
• Experience working in a global or multinational enterprise with a good understanding of emerging markets is preferred.

go to method of application »

Description:

• Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
• Assist in the preparation of proposals on change initiatives, SLAs, policies, and procedures, when required.
• Support the execution of the OpCo Fintech strategy in the territory to achieve business objectives, mind share, and loyalty in the region.
• Assist in conducting demand planning, forecasting product performance for the upcoming year, and implementing plans to achieve the desired targets.
• Execute territory-specific initiatives and assist in managing profitable and sustainable partnerships to ensure achievement of the fintech objectives in the region.
• Execute OpCo-specific trade promotional activities to achieve push and pull effects for financial services products and services, and implement customer and channel reward and recognition initiatives.
• Achieve Below the Line (BTL) visibility objectives across all outlet types and categories in the region through the effective execution of merchandising.
• Undertake the collection and analysis of regional marketing surveys on current and new product concepts and assist in developing recommendations for future product development within the region.
• Execute territory-specific MoMo PSB trade marketing initiatives to ensure achievement of the business objectives in the region.
• Execute specific activities for the integration of Fintech strategy within all relevant channels in the region.
• Prepare periodic reports on sales performance, profitability, and operator performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Ensure a standard look and feel across all fintech retail outlet types in the territory.
• Ensure effective communication of the fintech proposition at the customer and retail layers of the distribution channel.
• Ensure effective communication of the fintech services to customers, agents, and merchants within the region.

Education:

• Degree (B.Sc. or HND) in any related discipline or its equivalent in the area of specialization
• Relevant postgraduate qualifications are an advantage.

Experience:

3–7 years of work experience, which includes

• A minimum of 2 to 3 years’ total experience in regional implementation or an allied field is required.
• Experience in fintech, banking, or mobile money is preferred.
• Experience working in a global or multinational enterprise with a good understanding of emerging markets is preferred.

go to method of application »

Description:

• Assist in the evaluation baseline of Service Level Agreements (SLAs) and KPIs, when required.
• Assist in the preparation of proposals on change initiatives, SLAs, policies, and procedures, when required.
• Support the execution of the OpCo Fintech strategy in the territory to achieve business objectives, mind share, and loyalty in the region.
• Assist in conducting demand planning, forecasting product performance for the upcoming year, and implementing plans to achieve the desired targets.
• Execute territory-specific initiatives and assist in managing profitable and sustainable partnerships to ensure achievement of the fintech objectives in the region.
• Execute OpCo-specific trade promotional activities to achieve push and pull effects for financial services products and services, and implement customer and channel reward and recognition initiatives.
• Achieve Below the Line (BTL) visibility objectives across all outlet types and categories in the region through the effective execution of merchandising.
• Undertake the collection and analysis of regional marketing surveys on current and new product concepts and assist in developing recommendations for future product development within the region.
• Execute territory-specific MoMo PSB trade marketing initiatives to ensure achievement of the business objectives in the region.
• Execute specific activities for the integration of Fintech strategy within all relevant channels in the region.
• Prepare periodic reports on sales performance, profitability, and operator performance trends, and generate periodic channel assessment reports for channel performance reviews.
• Ensure a standard look and feel across all fintech retail outlet types in the territory.
• Ensure effective communication of the fintech proposition at the customer and retail layers of the distribution channel.
• Ensure effective communication of the fintech services to customers, agents, and merchants within the region.

Education:

• Degree (B.Sc. or HND) in any related discipline or its equivalent in the area of specialization
• Relevant postgraduate qualifications are an advantage.

Experience:

3–7 years of work experience, which includes

• A minimum of 2 to 3 years’ total experience in regional implementation or an allied field is required.
• Experience in fintech, banking, or mobile money is preferred.
• Experience working in a global or multinational enterprise with a good understanding of emerging markets is preferred.

go to method of application »

Mission:

• Support the Head, Strategy in ensuring the timely implementation of MoMoPSB’s strategy initiatives to enable positive business outcomes.
• Responsible (along with initiative owners and sponsors) for financial tracking of initiative impact to assure benefits accrue to the bottom-line.
• Extensively liaise with external parties, regulators, industry bodies to ensure that all regulatory requirements, corporate governance requirements are met.

Description:

• Facilitate cross-functional collaboration required to achieve set objectives of MoMoPSB Strategy.
• Champion project management disciplines for individual Project management and Programme management across the strategy.
• Champion change management across functions where required.
• Support the Programme Director, Programme Lead and identified internal stakeholders to define project architecture, translating aspirations into initiatives and projects.
• Continuously review (using relevant metrics) business plans and initiative KPI’s for divisions against the objectives of the strategy office and confirm that metrics and measures deployed in the various divisions support overall business objectives.
• Keep the Programme Director and Programme Lead informed of progress and issues and present strategy updates during key stakeholder meetings.
• Support the Reporting/Workstream Analysts to ensure initiatives progress as committed, and report issues in a timely manner
• Provide guidance and support to cross-functional teams on stakeholder engagement activities, ensuring consistent messaging and alignment with strategic goals and regulatory compliance.
• Support the function to identify influential stakeholders, their interests, and potential impact on the organization's regulatory compliance.
• Support the development of a highly capable Strategy Office that provides timely visibility into the progress made and delivers on the agreed strategy plan. Responsibilities include:
• Facilitate the deployment of initiatives to achieve the health & change implications of the strategy;
• Facilitate the change management and communication plans to successfully move the organization forward.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.

Education:

• Bachelor's degree in business administration, management, or a related field. Advanced degree preferred.
• Possession of Project Management certification or an MBA is advantageous

Experience:

6 – 13 years’ experience which includes:

• Management track record of 3 years or more; with at least 3 years in Fintech and or banking/ financial services
• Consulting background/experience will be of added advantage
• Proven experience in strategy development and project management.
• Experience in Stakeholder management and regulatory management.
• Strong analytical skills, with the ability to collect, analyze, and interpret data to inform strategic decision-making and regulatory.
• Excellent interpersonal and communication skills, with the ability to influence and build relationships with stakeholders at all levels.
• Demonstrated project management skills, including the ability to manage multiple initiatives simultaneously and deliver results within established timelines.
• Proficiency in using various tools and software for data analysis, reporting, and regulatory compliance.
• In-depth knowledge of relevant regulations, industry standards, and best practices applicable to the organization's operations.
• Experience in Stakeholder Management.

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Mission:

• Responsible for overseeing the onboarding process for new customers, agents, and merchants.
• Responsible for managing the back office staff to drive team and task efficiency.

Description:

• Onboard new agents, customers, and merchants onto the EWP portal and guide them through the process.
• Ensure queries and complaints on merchant, customer, and agent setup on relevant portals are addressed.
• Ensure support is provided to the MoMo field implementation team on all agent and merchant-related complaints.
• Take responsibility for KYC and anti-money-laundering checks to ensure regulatory compliance.
• Constantly checking the onboarding progress of agents, merchants, and customers with the distribution and customer management teams on action items
• Responsible for providing support on set-up and other agent-related operational issues for partner banks and other financial institutions.
• Ensure timely registration and support for agents, merchants, corporations, and service providers.
• Develop and implement training programs to build capability and alignment on MoMo products and processes for all stakeholders.
• Input into product and service testing, support, and implementation.
• Prepare and timely share all relevant Fintech reports for internal and external stakeholders.
• Accountable for the morale, performance, and development of the function’s human capital
• Cascade and socialize work structure processes to enable adoption by the team.
• Ensure the assigned team is led, motivated, and rewarded to achieve KPAs.
• Ensure that coaching and mentoring programs and personal development plans are in place for all staff members.
• Ensure effective management of diversity among personnel in the function.
• Identify staff training and development needs and implement necessary actions in collaboration with HR.
• Motivate and manage individuals to perform at the highest level, especially in terms of delivery and meeting target deadlines.
• Possess the authority, presence, and integrity to command respect from colleagues and from external contacts.
• Provide career development for direct reports (counselling, coaching, identifying key performance areas, career planning, and goal setting) in collaboration with HR.
• Coach and mentor direct reports.

Education:

• Degree in any related discipline or its equivalent in the area of specialization
• Relevant postgraduate qualifications are an advantage.

Experience:

• 6 to 13 years’ work experience
• Experience in Fintech, banking or Mobile Money is preferred
• Experience in Mobile Money back-office operations & support
• Experience in Agent & Merchant Management
• Experience working in a global/multinational enterprise with a good understanding emerging markets is preferred