Michael Stevens Consulting is an international Human Resource Development & Management Consulting practice firm, with offices in Lagos, Port-Harcourt and Calabar, as well as in Accra, Ghana. Plans are at advanced stage to open subsidiaries in The Gambia, Sierra-Loan and Liberia.
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Responsible for improvement of processes and , According to ISO9001 system requirement, Drive the quality improvement activity, improve the product first time pass rate.
Support new product development and third party certificate.
Responsible for customer/ certification authority audit. Drive the internal quality improvement related activity according to customer to achieve the customer satisfaction requirement and improvement.
QA system control and improvement
QC procedure management to ensure product quality control for customer.
Innovation:
Drive continuous improvement for quality related issues / processes; by evaluating and developing improved techniques for the control of the quality and reliability of the products.
Drive continuous improvement for customer satisfaction; by improve internal management procedure and manage quality related issues with customers
Fully developing & implementing a Supplier Quality control system and organization. Manage quality related issues with suppliers (in line with the corresponding internal Departments
Others:
Obtain relevant information on Industry standard/product standard/ISO 9001/regulation. Analyze the new requirement and ensure it has been updated and implemented.
Plan & control quality budget.
Control quality related expenses including QA asset, Certification fee, third-party commercial test fee. Calibration fee, equipment maintenance fee
Education / Experience
HND / BSc. in Computer Science, Computer Engineering, Sciences (Chemistry, Physics, Statistics, Mathematics) or Social Sciences (Business Administration & other related courses).
At least 3 years of experience in similar industry.
Required Skills and Qualifications:
ISO 9001:2015-Quality Management System (QMS);Project Management Professional (PMP), ISO 9001:2015 Lead Auditor Training Course (QMS)
ITIL, ISO 9001:2015, PMP/PRINCE II
Report writing, Microsoft office tools (Visio, Word, PowerPoint and Excel), Good Knowledge of ISO 9001:2015 QMS, Auditing clauses, Policies & Procedures, Change Management, Document keeping, Document Version Control, Project Management
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