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  • Posted: Nov 7, 2023
    Deadline: Not specified
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  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    MAX is on a mission to fix Africa’s notorious last-mile delivery and online-retail problems by using mobile and web platforms to connect consumers, retail businesses and independent drivers in real-time. We are eliminating all logistics and technology barriers that have historically prevented retail businesses in Africa from realizing their full pot...
    Read more about this company

     

    Training and Onboarding Analyst

    Description

    • Responsible for the training of potential candidates and on boarding successful Champions for MAX.
    • Track riders progress within the on boarding program.
    • Conduct orientation trainings to inform new hires about company policies and procedures.
    • Ensure new drivers are on boarded effectively and understand clearly the obligations detailed in the service contract.
    • Suggest periodic training for Champions e.g. health and safety.
    • Follow up to ensure a smooth application process and proper implementation of training.

    Requirements

    • Experience with training/imparting knowledge.
    • Must understand and speak Hausa frequently.
    • Strong working knowledge of developing orientation systems and tools.
    • Excellent organizational skills and attention to detail.
    • Excellent verbal and written communication.
    • A start-up attitude- willingness to work hard to get things done.
    • Ability to make discretionary judgment and to manage and impart confidential information.

    go to method of application »

    Pipeline / Lead Conversion Manager

    Description

    • Ensure the Implementation of stated team and company strategies, goals, objectives and procedures
    • Enforce the use of appropriate methods, frameworks and channels to source for prospective drivers.
    • Management of external relationships e.g. Corporatives and Transport Authorities
    • Optimize processes for effective and efficient budget use
    • Supervise and oversee the PCA team
    • Develop creative recruitment strategies, tactics, funnels and procedures, etc to attract and retain drivers
    • Ensure quick resolution of customer/driver problems and complaints to maximize satisfaction
    • Coordinate and drive sales effort with the team, drive conversion of inbound lead sales opportunities
    • Analyze the territory/market’s potential, track sales and status reports and communicate same with business
    • Keep abreast of best practices and promotional trends
    • Communicate the recruitment goals and objectives to recruiters
    • Maintain the internal candidate database (e.g. including contact information, geographical locations, and availability for new work, etc)
    • Communicate with the team to determine the effectiveness of recruitment plans and strategies
    • Research and recommend new sources for the recruitment of active and passive candidates
    • Create candidates' personas, job descriptions, related materials as well as scout and ensure the documentation of candidates accordingly
    • Build networks to find qualified candidates and promote the company
    • Review applicants to evaluate their qualifications and whether they meet requirements
    • Manage and ensure that job inquiries are responded to
    • Coordinate the assessment of candidates' background information, objectives and personality
    • Keep abreast of existing/new market practices
    • Research new ideas and anticipate future threats and opportunities
    • Analyze, identify and suggest untapped candidate pools
    • Work with asset manager to provide a consistent supply of driver capacity through contracts
    • Support in the building of a strong Riders/Driver community
    • Delegate responsibilities to ensure staff members grow as capable participants.
    • Understand recruitment and selection relatedness to workforce planning and its implications for productivity
    • Promote the company's mission and values
    • Ensure the establishment and maintenance of a pro-active human resource function to ensure employee motivation, training and development, wage and benefits administration, and compliance with established labour regulations and business culture
    • Coaching, managing, counseling, appraising and disciplining employees
    • Developing, coordinating, enforcing and supporting systems, policies, procedures, and productivity standards

    Requirements

    • Hands-on experience with creating effective Pipeline generation and conversion strategies.
    • Strong working knowledge of developing orientation systems and tools
    • Excellent organizational skills and attention to detail
    • Track record of managing Partners and 3rd Party vendors for multiple clients
    • Strong knowledge of recruitment practices, metrics, and guidelines.
    • Detail oriented
    • Excellent leadership and project management skills
    • Superb sales and management skills
    • Excellent verbal and written communication
    • Able to initiate and maintain strong relationships with people from all types of background
    • Strong problem solver, with hands-on approach to plan and execute well
    • A start-up attitude- willingness to work hard to get things done
    • Ability to make discretionary judgment and to manage and impart confidential information
    • A degree in Operations management, Supply Chain, Logistics or equivalent degree
    • 5+ years experience in sales, logistics, operations, channel development/ recruitment, preferably in a supervisory role
    • Experience in e-Commerce transport operations is an added advantage

    go to method of application »

    Fleet Officer, Telematics

    Description

    • We are looking to hire a reliable and diligent Fleet Officer Telematics responsible for vehicle maintenance, tracking and documentation.

    What You’ll Do:

    • Install and manage trackers on all vehicles
    • Ensure every vehicle is tracked
    • Monitor and ensure all vehicles are within the primary locations
    • Provide support to Collections, Recovery and Welfare teams
    • Report any abnormal situation detected and report issues immediately to Management
    • Utilizing GPS systems to monitor drivers and track vehicles in case of theft
    • Analyzing data to increase business operational efficiency
    • Create and fill out a job card for any vehicle that is brought for preventive maintenance to any MAX location
    • Administer champions satisfaction survey
    • Issue the vehicle exit authorization

    Requirements

    • Strong interpersonal and communication (written and oral) skills
    • Excellent understanding of inventory control principles and practices
    • Proficient in MS Office/Google Workspace
    • Good understanding of feet management
    • Critical and analytical thinking
    • Accuracy and attention to detail
    • Confidentiality and thoroughness
    • A degree in Engineering, Sciences, Finance, Accounting or any other relevant fields
    • Minimum of 2 years work experience in relevant field
    • Track the trucks en-route to destination and back to the factory
    • Chase and follow up with truck movements on the rad.
    • Report any abnormal situation detected, intervene into the situation and warn drivers immediately, hence report issues immediately to Management.
    • Responsible for loss time, loss that might happen on the road due to drivers’ hidden attitude
    • Always be careful against drivers suspicious activities.
    • Report always when trucks stops at certain points more than normal limits; immediately warn and hence report issues immediately to Management.
    • When the need arises you will be required to be on the field with Drivers.
    • Perform other related duties as may be assigned

    Benefits

    • Competitive Pay & Benefit
    • Premium Health Insurance Cover
    • Consistent Learning and Development

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    Facility/Administrative Officer

    Description

    • Plan and coordinate installations and refurbishments e.g. heat, electricity, water, etc.
    • Coordinate maintenance of all appliances
    • Manage the upkeep of equipment and supplies to meet health, safety, government and environmental standards
    • Procurement of office items especially admin and cleaning tools at best prices
    • Ensure the safety and security of facility before closing for the day
    • Ensure the office is opened early in the morning and all facilities are operating as expected
    • Inspect the buildings' structures to determine the need for repairs or renovation
    • Control activities like parking space allocation, waste disposal and building security
    • Allocate office space according to needs
    • Maintain the office and ensure that the office is clean at all times
    • Organization of company facilities and errands
    • Supervise cleaning activities
    • Ensure that security men are at all times functioning at their duty posts
    • Supervise all facilities staff (custodians, cleaners, security, groundskeepers, technicians, etc.) and external contractors
    • Advising business on increasing energy efficiency and cost-effectiveness
    • Draft reports and making written recommendations
    • Planning and forecasting future needs or repairs
    • Agree and oversee contracts with providers of service(s)
    • Review utilities consumption and strive to minimize costs.
    • Keep financial and non-financial records
    • Create and manage a facility budget (including costs for repairs and procurement)•Ordering of office supplies
    • Handle insurance plans and service contracts
    • Procurement of office items especially admin and cleaning tools at best prices

    Requirements

    • A degree in related fields, minimum of a HND
    • Proven experience working in a similar role and knowledge in administrative or operational role
    • Demonstrated high computer literacy: particularly with programs in Microsoft Office
    • 4 years and above work experience
    • Ability to develop and maintain good working relationships
    • Ability to manage complex workload
    • Technical knowledge of building services
    • Problem Solving, Multi-tasking skills
    • Reasonable degree of Computer literacy
    • Detail oriented and organized
    • Team work
    • An ability to prioritize, plan and organize work in a busy environment
    • Commercial awareness
    • Record/book keeping skills
    • Interpersonal and communication (verbal and written) skills

    go to method of application »

    Pipeline Conversion Analyst

    Description

    • We are looking for a Pipeline Conversion Analyst who will be responsible for ensuring that prospects at the top-of-the-funnel, are followed through and helped through all various steps of the Champion recruitment process.

    What You Will Do:

    • Actively engage prospective drivers to educate them on the onboarding process to become Champions.
    • Promotion and sale of services and products to prospective drivers.
    • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
    • Establish, develop and maintain positive business and customer relationships with prospective drivers
    • Expedite the resolution of customer/driver problems and complaints to maximize satisfaction.
    • Achieve agreed upon sales targets and outcomes within the agreed timeline.
    • Coordinate sales effort with team members.
    • Analyze the territory/market’s potential, track sales and status reports.
    • Supply team lead with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
    • Keep abreast of best practices and promotional trends



     

    Requirements

    • Excellent oral and written communication skills.
    • Proficiency in other languages is added advantage
    • Must understand the local dialect of the business territory
    • Good analytical and organizational skills with experience
    • Ability to enjoy clerical and administrative work with good planning and numeric skill
    • Must possess strong methodical approach to complete the assigned work Attention to details.
    • Bachelors degree in any relevant field.
    • Minimum 2 years experience in a similar role.

    go to method of application »

    Ride Testing Officer

    Description

    • Actively engage prospective drivers and test general driving ability
    • Carryout visual acuity test, to check eye defects or otherwise
    • Conduct psychometric test for each prospective driver, to confirm mental health status
    • Ensure that cones are properly placed at adequate distance from each other
    • Check understanding of safety measures and driving laws
    • Confirm prospect's reverse driving ability
    • Engage prospective driver and pass them onto the next of driver recruitment process
    • Conduct vision test and make recommendation
    • Deploy psychometric assessment
    • Document and report on prospects' performance during tests

    Requirements

    • Minimum 0-1 year experience in a similar role
    • Excellent oral and written communication skills.
    • Must understand the local dialect of the business territory. Proficiency in other languages is added advantage
    • Good analytical and organizational skills with experience
    • He/she should be able to enjoy clerical and administrative work with good planning and numeric skills
    • Must possess strong methodical approach to complete the assigned work
    • High Interpersonal skills
    • Maximum concentration over an extended period of time
    • Knowledge about highway code and all traffic and road-use rules
    • Ability to give clear instructions
    • Basic knowledge of vehicles
    • Must know how to ride a motorcycle or tricycle
    • Attention to details

    go to method of application »

    Vision Testing Officer

    Description

    • Conduct visual acuity test, to check eye defects or otherwise
    • Enlighten prospects on the importance of good vision to successful riding and advise on practices that helps with good vision
    • Provide feedback to management for decision making based on experiences with visual testing
    • Keep abreast of advancement in visual testing and advise management on improved testing methods and equipment
    • Ensure good experience for prospects by ensuring they attended to in a polite and friendly manner
    • Respond to questions and provide guidance to prospects on all issues related to visual testing
    • Check understanding of safety measures and driving laws
    • Document and report on prospects' performance during test

    Requirements

    • Minimum 0-1 year experience in a similar role
    • Must understand the local dialect of the business territory
    • Proficiency in other languages is added advantage
    • Good analytical and organizational skills with experience
    • He/she should be able to enjoy clerical and administrative work with good planning and numeric skills.
    • Must possess strong methodical approach to complete the assigned work
    • Attention to details.
    • High Interpersonal skills
    • Maximum concentration over an extended period of time
    • Knowledge about highway code and all traffic and road-use rules
    • Ability to give clear instructions
    • Basic knowledge of vehicles

    go to method of application »

    Verification Officer

    Description

    • Ensure timely completion of all verification's and reporting in compliance with the outlined processes
    • Conduct detailed background checks of champions and their guarantors
    • Timely followup and closure of assigned verification checks
    • Delivery of confidential documents
    • Gather information and evidence through face-to-face interviews
    • Ensure champions data and reports are complete, accurate and consistent
    • Conduct verification on matters entrusted within the team
    • Gather information and evidence through face-to-face interviews
    • Gather recorded statements and documentation
    • Organize all the collected data and information

    Requirements

    • 1-2 years’ professional experience
    • Must be able to ride a bike
    • Demonstrated experience with qualitative methods
    • Strong Oral and written communication
    • Ability to speak the native language is an added advantage
    • Attention to detail
    • Strong interpersonal skills
    • High level of initiative

    go to method of application »

    Senior Manager, Enterprise Solutions & Channel Partnerships

    Description

    • The Senior Manager, Enterprise Solutions & Channel Partnerships, is responsible for developing and executing the company's strategy for enterprise sales and partnerships.
    • This includes identifying and qualifying new enterprise opportunities, developing and managing enterprise sales and partnership programs, and building and maintaining relationships with key enterprise customers and partners.
    • We are looking for a highly motivated and experienced enterprise sales leader to build and lead our enterprise sales and channel partnerships team.
    • The ideal candidate will be a hands-on leader who still loves to sell but with a deep understanding of the enterprise sales process, as well as a proven track record of success in developing and managing successful enterprise/b2b sales programs
    • .The candidate should also be an excellent relationship builder and communicator. Experience in mobility is a distinct advantage.

    What You’ll Do:

    • Develop and execute the company's strategy for enterprise sales and partnerships
    • Identify and qualify new enterprise opportunities
    • Develop and manage enterprise sales and partnership programs
    • Build and maintain relationships with key enterprise customers and partners
    • Set and achieve revenue goals for enterprise sales and partnerships
    • Oversee the enterprise sales and partnership team
    • Track and measure the performance of enterprise sales and partnerships
    • Analyze market trends and competitive landscape
    • Develop and implement go-to-market strategies for enterprise sales and partnerships
    • Manage the team budget and resources

    Requirements

    • Degree in business administration, sales, or a related field
    • 10+ years of experience in enterprise sales or a related role
    • Strong understanding of the enterprise sales process and the enterprise sales landscape
    • Experience in developing and managing enterprise sales and partnership programs
    • Experience in the mobility sector is highly desirable
    • Excellent relationship-building and communication skills
    • Ability to manage and lead a team
    • Ability to work independently and as part of a team
    • Strong analytical and problem-solving skills

    go to method of application »

    Enterprise Solutions Associate

    Description

    • The Enterprise Solutions Associate is responsible for generating new enterprise sales leads and converting them into customers.
    • This includes identifying and qualifying new business opportunities, developing and delivering sales presentations, and closing deals.
    • We are looking for a highly motivated Enterprise Solutions Associate to join our team.
    • The ideal candidate will have a strong understanding of the sales process and sales cycle, as well as excellent written and verbal communication skills.
    • The candidate should also be able to work independently and as part of a team, and be able to manage multiple projects simultaneously.

    What You’ll Do:

    • Identify and qualify new business opportunities
    • Develop and deliver sales presentations
    • Close deals
    • Build and maintain relationships with key stakeholders
    • Develop and implement sales strategies and plans
    • Generate and manage and convert sales leads
    • Assist with the development of marketing materials and sales collateral
    • Represent the company at trade shows and other events

    Requirements

    • Degree in business administration, marketing, or a related field
    • 0-2 years of experience in business development, sales, or a related role
    • Strong understanding of the sales process and sales cycle
    • Excellent written and verbal communication skills
    • Experience in the mobility sector is highly desirable
    • Ability to work independently and as part of a team
    • Strong analytical and problem-solving skills
    • Experience with CRM and sales automation tools

    Method of Application

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