Latest Jobs at LinkOrg Networks

Job Description

• The Project Manager is responsible for overseeing and managing all aspects of projects related to the linkOrg service offerings, including network expansions, infrastructure upgrades, and service deployments.
• The role requires a high level of coordination between technical teams, clients, and external stakeholders, ensuring that all projects are delivered on time, within scope, and on budget.
• This position also involves risk management, resource allocation, and the optimization of project workflows to support the company's growth.

Project Planning and Management:

• Develop comprehensive project plans, outlining project scope, objectives, timelines, resource needs, and deliverables for ISP-related projects (network infrastructure, fiber optic deployment, etc.).
• Define and manage project milestones, ensuring that projects progress according to the schedule.
• Oversee the coordination of internal resources, contractors, and third-party vendors to ensure the flawless execution of projects.

Budgeting and Financial Oversight:

• Prepare detailed budgets for each project, ensuring accurate cost estimates, forecasting, and resource allocation.
• Track project costs and financial performance to ensure adherence to budget constraints.
• Identify and manage financial risks, implementing cost-saving measures where necessary.

Risk and Issue Management:

• Identify potential risks and issues that could impact project delivery, and develop mitigation plans to reduce or eliminate these risks.
• Maintain a risk register and ensure all stakeholders are informed of potential risks and contingency plans.

Stakeholder Communication and Reporting:

• Serve as the primary point of contact for all project-related communication, managing relationships with clients, vendors, and internal teams.
• Provide regular progress updates to senior management, clients, and other key stakeholders.
• Prepare and deliver project status reports, including metrics on project performance, deadlines, and risks.

Team Leadership and Collaboration:

• Lead and manage cross-functional project teams, including network engineers, field technicians, and support staff.
• Foster a collaborative team environment to ensure high performance and adherence to project timelines.
• Manage project team members' roles and responsibilities, ensuring accountability and support for all project phases.

Quality Assurance:

• Ensure that all project outputs meet the company’s quality standards and industry best practices.
• Coordinate testing, troubleshooting, and issue resolution during project delivery.
• Implement quality control processes throughout the project lifecycle.

Change Management:

• Manage any changes in project scope, schedule, or costs and communicate them effectively to all stakeholders.
• Obtain formal sign-off for major changes and ensure they are documented.

Project Documentation:

• Ensure that all project documentation, such as project charters, schedules, risk logs, and status reports, are maintained and up to date.
• Conduct post-project evaluations and document lessons learned for continuous improvement of project management processes.

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Description 

• The NOC Engineer is responsible for monitoring, managing, and maintaining the network infrastructure to ensure seamless internet service delivery to customers.
• This role involves troubleshooting network issues, ensuring maximum network uptime, and responding to service outages.
• The NOC Engineer works closely with other departments, such as the network, IT, and customer support teams, to ensure the ISP's network remains operational and performs optimally.

Responsibilities 
Network Monitoring and Maintenance:

• Monitor network performance using various network management tools and systems to identify and address issues.
• Ensure all network devices (routers, switches, firewalls, etc.) are up and running.
• Perform regular checks on network health and performance, ensuring all systems meet required performance standards.
• Troubleshoot network problems and outages, escalating complex issues to senior engineers when necessary.

Incident Management and Response:

• Respond to network incidents, outages, and service degradation reports from both internal and external users.
• Create and track trouble tickets, documenting all incidents and the actions taken to resolve them.
• Work on incident resolution within defined SLAs (Service Level Agreements).
• Communicate with customers and internal stakeholders to provide status updates and resolution timelines.

Network Troubleshooting:

• Diagnose issues in routing, switching, and internet-related protocols (e.g., BGP, OSPF, MPLS).
• Perform root cause analysis of network outages and provide recommendations for preventive measures.
• Use tools like Wireshark, SolarWinds, and other monitoring tools for in-depth network analysis.

System Upgrades and Patching:

• Apply firmware updates, security patches, and other software updates to network equipment to maintain security and performance.
• Assist with network configuration, installation, and deployment of new network hardware and systems.

Documentation and Reporting:

• Maintain detailed and accurate records of network configurations, incidents, and performance statistics.
• Prepare reports on network health, outages, performance, and capacity planning for management review.
• Create and maintain network topology diagrams and procedural documentation.

Collaboration:

• Work closely with the network engineering team to implement network designs and upgrades.
• Liaise with third-party service providers to troubleshoot leased lines or any interconnect issues.
• Collaborate with the customer service team to resolve user-related network issues efficiently.

Proactive Network Improvement:

• Identify potential network improvements, enhancements, and optimizations.
• Perform preventive maintenance to mitigate the risk of future network issues or outages.
• Conduct regular network audits to ensure compliance with internal policies and industry standards.

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Job Description

• The Network Engineer is responsible for designing, implementing, maintaining, and troubleshooting network infrastructure to support the ISP's services.
• This role involves ensuring optimal network performance, scalability, and security.
• The Network Engineer collaborates with the NOC, operations, and customer service teams to deliver high-quality internet and data services to customers while maintaining the integrity of the network.

Responsibilities
Network Design and Implementation:

• Design, configure, and deploy ISP network infrastructure, including routers, switches, firewalls, and load balancers.
• Plan and execute network upgrades, expansions, and migrations.
• Ensure network designs are scalable and support current and future service demands.
• Work with vendors and service providers to integrate new technologies and systems.

Network Monitoring and Troubleshooting:

• Monitor network performance and identify bottlenecks, failures, and other issues using tools such as SolarWinds, PRTG, or Nagios.
• Conduct root cause analysis of network issues and implement corrective actions to prevent future occurrences.
• Troubleshoot network problems related to connectivity, latency, routing, switching, and traffic management.
• Ensure all network incidents are handled within defined SLAs (Service Level Agreements).

Security and Compliance:

• Implement network security protocols and ensure compliance with industry standards and regulations.
• Configure and manage firewalls, VPNs, and other security systems to prevent unauthorized access and network threats.
• Conduct regular network audits and vulnerability assessments to maintain a secure network environment.

Network Optimization and Capacity Planning:

• Optimize network performance by fine-tuning routing protocols (e.g., BGP, OSPF) and configuring load balancing for high-traffic areas.
• Monitor network usage and plan for future capacity upgrades based on traffic growth and business needs.
• Ensure the network is resilient and redundant to minimize downtime and service interruptions.

Collaboration and Support:

• Collaborate with the NOC team to ensure continuous network monitoring and early detection of issues.
• Work closely with customer service teams to resolve customer-related network issues.
• Provide technical support to other departments during the deployment of new services or systems.
• Assist in network-related training for junior engineers and support staff.

Documentation and Reporting:

• Maintain detailed documentation of network designs, configurations, incidents, and resolutions.
• Create and maintain network diagrams, procedures, and troubleshooting guides.
• Provide regular reports on network performance, uptime, and capacity to management.

Research and Development:

• Stay up to date with the latest networking technologies and best practices.
• Evaluate new networking solutions, tools, and equipment to improve network performance and reliability.
• Participate in proof-of-concept testing for new networking products and services.

Requirements

• Candidates should possess a Bachelor's Degree with 3 - 5 years experience.

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Job Description

• We are looking for a skilled and safety-conscious Climber to join our team.
• The ideal candidate will be responsible for installing, maintaining, and repairing telecommunications equipment on towers, rooftops, and other elevated structures.
• This role requires excellent climbing skills, a strong understanding of telecommunications systems, and a commitment to safety.

Responsibilities
Installation and Maintenance:

• Install, maintain, and repair telecommunications equipment, including wireless antennas, satellite dishes, and cabling, on towers and other elevated structures.
• Perform routine inspections and preventive maintenance to ensure optimal performance and safety of equipment.
• Install fiber optic cables and other structured cabling systems for telecommunications networks.
• Work with ground teams to set up and test equipment.

Safety and Compliance:

• Conduct safety checks and risk assessments before climbing and performing work at height.
• Adhere to all safety guidelines and regulations, including the use of personal protective equipment (PPE) and fall protection gear
• Ensure all work complies with local, state, and federal regulations and industry standards.

Troubleshooting and Repair:

• Diagnose and troubleshoot issues with telecommunications equipment and systems.
• Repair or replace faulty equipment and components as needed.
• Document and report any issues encountered and solutions implemented.

Collaboration and Communication:

• Work closely with other team members, including ground technicians, engineers, and customer service representatives.
• Provide clear and concise communication to team members regarding work progress and any issues encountered.
• Participate in training and development programs to stay current with industry trends and technologies.