Network Engineer at LinkOrg Networks

Job Description

• The Network Engineer is responsible for designing, implementing, maintaining, and troubleshooting network infrastructure to support the ISP's services.
• This role involves ensuring optimal network performance, scalability, and security.
• The Network Engineer collaborates with the NOC, operations, and customer service teams to deliver high-quality internet and data services to customers while maintaining the integrity of the network.

Responsibilities
Network Design and Implementation:

• Design, configure, and deploy ISP network infrastructure, including routers, switches, firewalls, and load balancers.
• Plan and execute network upgrades, expansions, and migrations.
• Ensure network designs are scalable and support current and future service demands.
• Work with vendors and service providers to integrate new technologies and systems.

Network Monitoring and Troubleshooting:

• Monitor network performance and identify bottlenecks, failures, and other issues using tools such as SolarWinds, PRTG, or Nagios.
• Conduct root cause analysis of network issues and implement corrective actions to prevent future occurrences.
• Troubleshoot network problems related to connectivity, latency, routing, switching, and traffic management.
• Ensure all network incidents are handled within defined SLAs (Service Level Agreements).

Security and Compliance:

• Implement network security protocols and ensure compliance with industry standards and regulations.
• Configure and manage firewalls, VPNs, and other security systems to prevent unauthorized access and network threats.
• Conduct regular network audits and vulnerability assessments to maintain a secure network environment.

Network Optimization and Capacity Planning:

• Optimize network performance by fine-tuning routing protocols (e.g., BGP, OSPF) and configuring load balancing for high-traffic areas.
• Monitor network usage and plan for future capacity upgrades based on traffic growth and business needs.
• Ensure the network is resilient and redundant to minimize downtime and service interruptions.

Collaboration and Support:

• Collaborate with the NOC team to ensure continuous network monitoring and early detection of issues.
• Work closely with customer service teams to resolve customer-related network issues.
• Provide technical support to other departments during the deployment of new services or systems.
• Assist in network-related training for junior engineers and support staff.

Documentation and Reporting:

• Maintain detailed documentation of network designs, configurations, incidents, and resolutions.
• Create and maintain network diagrams, procedures, and troubleshooting guides.
• Provide regular reports on network performance, uptime, and capacity to management.

Research and Development:

• Stay up to date with the latest networking technologies and best practices.
• Evaluate new networking solutions, tools, and equipment to improve network performance and reliability.
• Participate in proof-of-concept testing for new networking products and services.

Requirements

• Candidates should possess a Bachelor's Degree with 3 - 5 years experience.