Latest Jobs at Jumia Nigeria

About the Role

• The Real Estate Manager is responsible for implementing the company's internal real estate strategy (including a wide range of real estate solutions: searching for new premises, extending or terminating lease arrangements, or signing sublease agreements).

Responsibilities

• Assists business units and higher management with lease-related tasks including renewal, relocation, and termination.
• Oversee the opening and shutting of new locations. 
• Responsible for new site due diligence (including liaison with local authorities). 
• Maintain a portfolio master sheet to keep track of changes in lease expirations, store performance, and rent payments. 
• Be the principal point of contact for all real estate operations pertaining to leasing, property management, and brokerage for internal stakeholders, landlords, and property managers, and brokers. 
• In charge  of the negotiation of all LOIs in order to accomplish the required strategic objectives and aid in the execution of any applicable leases, purchase contracts and other transactional documentation. 
• Coordinate with other departments for real estate operations, transportation, financial management, health and safety risk assessment.
• Monitor and analyze the transaction's financial components. 

Skills

• Strong Project Management skills (Complex projects) and proven track record
• Strong sense of cooperation (internal and external stakeholders)
• Understanding of real estate transactional and contractual papers
• Capacity to communicate effectively in both oral and written English and develop succinct and accurate written materials. 
• Capacity to work in a fast-paced, flexible setting with a large volume of work.  

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders 

go to method of application »

Job Objectives

• You will be responsible for managing the media activities of Jumia’s Strategic brand partners: the Joint Business Plan (JBP) Partners.
• You will have a dozen JBP brands in your portfolio to animate monthly with an expectation of high-achieving campaigns.
• Should bandwidth allow,  you will also be able to support some of our key strategic sellers that are not part of regional JBPs but covered in local ones.
• You will be working closely with the Strategic Vendor Service (SVS), each leading one brand regionally from the commercial, logistic.

Responsibilities
As the end to end owner of the execution of all media activities of the regional JBP partners in your country, your responsibilities include:

• Defining a monthly media plan for your brands
• Executing the media plan once aligned with the brand
• Analyzing the media plan performance at channel level & optimizing it intra-month
• Reporting on the results and building recommendations brand by brand to improve the coming months plans
• Building relationships with local JBP brand teams as well as the Adops & marketing teams.

Qualifications & Experience

• Growth hacker mindset
• Brand DNA sensitivity is a plus
• 2/3  years experience managing online marketing campaigns: multi-channel management, at ease with marketing KPIs and campaign budget management 
• Enjoying data crunching and at ease with large data sets and multiple sources of info
• Enjoying working with multi-stakeholders
• Good English level.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

go to method of application »

Job Objective 

• As Money Laundering Reporting Officer Nigeria you will be responsible for fulfilling all the regulatory obligations towards CBN and any other regulatory body.
• Your responsibility will also include providing oversight for the company’s anti-money laundering (AML) programs and systems in Nigeria.

Key Responsibilities 

• Draft, manage and execute policies and procedures which govern the organization’s compliance program
• Monitor and test policies and procedures to ensure they can result in compliance
• Carry out risk assessments and compliance reviews to ensure policies and procedures are being followed
• Liaise with legal and regulatory bodies on all compliance-related issues
• Ensure that the organization complies with existing and developing international and national laws and regulations
• Establish and set the tone of compliance throughout the organization
• Recommend the initiation of investigative procedures in response to alleged violations of rules, regulations, policies, procedures, and the Code of Conduct
• Carry out periodic evaluation of the compliance Programs and make appropriate changes and improvements
• Preside over and direct the work of the Compliance Committee
• Govern the responsibility to report misconduct and noncompliance, the path for reporting, and protection from retaliation
• Provide guidance on the effective response to detected problems and proffer recommendations for corrective action as appropriate.

Qualifications & Experience  

• Bachelor’s Degree in Law, Finance, or Business Administration, or in a related field such as Law Enforcement
• ACAMS certified
• At least 10 years compliance experience which could be in the private sector within a regulatory/compliance consulting practice, relevant government experience, financial services, payments, or comparable industry space as a senior compliance officer
• Experience with and previous exposure to regulators and law enforcement agencies within Nigeria, preferably with USA regulatory obligations exposure
• leadership capacity to develop, influence, direct, and manage teams, as well as influence/liaise with regulatory authorities
• Capacity to multi-task, prioritize, maintain flexibility in fast-paced environment, and meet or exceed deadlines
• Problem-solving skills: the successful candidate must be a curious and observant individual able to recognize problems and confront conflicts and difficult issues in a professional manner
• Excellent writing and verbal communication skills for reporting purposes, performing liaison duties, and relating to individuals in the workplace.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

go to method of application »

Job Objective

• As Social Media manager, your role will be to support Jumia developing its brand across SoMe channels (Instagram, FB, YouTube, Twitter and TikTok).
• You will leverage and develop Jumia’s community of influencers.
• You will execute our content strategy across all SoMe, designing posts that generate engagement.
• Ultimately, your goal will be to contribute to positioning Jumia a relevant and engaging brand, associated with trendy content and positive conversations. Thus, you will be at the core of the Jumia brand building strategy.
• You will need to be extremely tuned to trends, influencers, and generally speaking be completely passionate about Social Media.

Responsibilities

• Plan and execute quality content aiming to improve Jumia’s content quality.
• Make checks on all our SoMe on a daily basis
• Plan content weekly to ensure posts generate the right level of engagement
• Collaborate with graphics team to ensure quality visuals for your content
• Be ahead of the curve for all the viral trends
• Trending products, challenges, reposts, videos, etc….
• Share best practices across countries
• Generate weekly plans and reports to improve KPIs
• Monitor implementation and scale up Jumia’s relationship with influencers
• Ensure growth on # influencers participating to Jumia’s campaigns
• Assess the quality of the influencers and emulate the community
• Frequently interact with them to ensure they are excited to work with Jumia
• Monitor the impact of their posts on KPIs and steer performance
• Scale the # orders driven through influencers

KPIs to Evaluate Success

• Number of influencers and number of orders driven from their content
• Average Engagement on IG, FB and Twitter
• Daily Active Users driven from social platforms
• Routine compliance (weekly report, weekly content plan, monthly planning with influencers, weekly CMO review)

Qualifications & Experience

• Passion for social media scene and trends
• Fast learning abilities and analytical skills
• Previous experience with social media (eg working in an agency) a plus
• Well organized and ability to simultaneously handle multiple projects
• Excellent communication skills in English, and willingness to be immersed in a very international and entrepreneurial environment

We Offer:

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders

go to method of application »

Job Objective

• As Senior Commercial Analyst (Commercial Performance Manager), you will manage and coordinate the work of a small team of commercial analysts. This aims at bringing an exceptional growth for revenue, volume, margin, assortment and conversion rate.
• You will be definitely a main contributor for delivering a world-class customer experience and ensuring Jumia becomes the most beloved shopping destination for Africans.
• You will also be responsible for anticipating and structuring the commercial activity.

Your role will include 5 dimensions clearly identified:

• Business steering monthly and daily from topline to bottom line.
• Commercial event organization.
• Price management to ensure we offer the lowest prices across all markets.
• Weekly analysis of our Jumia actual trajectory versus business plan.
• Influencing / Coordinating other departments to ensure seamless execution.

Key Responsibilities

• Coordinating the execution of the Performance Steering Actions (PSAs) with the Seller Management team.
• Giving daily and weekly visibility on key deviations versus Business Plan.
• Defining, coordinating and executing Jumia promotional events, from Black Friday and Jumia Anniversary to weekly commercial events.
• Promoting the diversity on our websites by coordinating commercial teams and marketing teams to highlight strong categories level 3.
• Fostering deduplication on our platform (having a maximum number of vendors selling the same SKUs).
• Increasing the number of fast moving marketplace SKUs secured in Jumia Express to ensure a best in class commercial experience.
• Centralizing all BI requests from local and central commercial teams to ensure commercial has specs for each development needed and receive the right level of prioritization by our BI team.

Qualifications & Experience

• Top Business / Engineering Schools and Universities.
• 6+  years experience.
• A significant experience in ecommerce, management consulting, venture capital, company creation or category management (retail) would be a plus.
• Proficiency in MS Office and Excel (VBA would be a plus).
• Ability to analyse large data sets to make strategic decisions.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team.
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

go to method of application »

Job Objective

• As Regional Risk Manager, you will be responsible for the maintenance of robust enterprise risk management processes in Nigeria, Ivory Coast, Ghana, and Senegal.
• This includes the implementation of strategies and processes which mitigate threats to the successful delivery of the organisation's corporate and business plans and desired outcomes.
• The role is located in Lagos, Nigeria with possible travel to the other markets as and when required.

Responsibilities

• Implement the risk management plan and strategy, communicate expectations and obligations through Heads of Departments (HODs) and managers, and monitor and report on performance to improve risk profile in the respective markets including supporting the JumiaPay ERM approach.
• Continuously scan the internal and external environment to identify and detect potential threats to brand reputation, financial sustainability, operational efficiency, workforce investments and safety to fully develop a shared understanding of the risk exposure.
• Conduct or oversee the conduct of regular risk assessments and preparation of all documentation related to risk assessment, and reviews of standard operating procedures ensuring that recommended improvements are fully implemented.
• Deliver regular risk analysis reports to the respective countries’ risk committees composed of the countries’ senior leadership, complete with actionable plans for avoidance or prevention of possible threats at all levels.
• Lead implementation of programs designed to anticipate and to minimise threats to our strategy in the respective markets and offer expertise risk advisory to the business teams and work hand in hand in successfully implementing projects and initiatives.
• Coordinate the countries’ risk champions forums in collaboration with other assurance functions with periodic risk reporting to the countries’ risk committees and support the implementation of the business continuity planning, strategies and testing to facilitate operational resilience.

Required Qualifications and Skills

• A strong Bachelor's Degree in Finance, Economics, Actuarial Science, Statistics, Engineering, Computer Science or their equivalents
• Membership in a relevant professional body and certification in Risk Management, Compliance or Business Continuity Management
• Minimum of 5 years of risk management experience in a reputable organization with strong risk management skills.
• You must be a strong self-starter and able to thrive in a fast-paced environment with priorities that frequently change and occasionally compete
• You must be a great communicator and solid project manager, able to effectively prioritize and advance a large number of matters, often on tight deadlines
• You must be able to work independently to drive the execution of business objectives and with teammates across various jurisdictions.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact on building the African eCommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

go to method of application »

Objectives

• The Head of Delivery Experience will engage in a fully end to end perspective into the business of Jumia E-commerce and Jumia Services, and will be in charge of running and improving Jumia’s full logistics set-up for delivery associates, and as well as enhancing the customer and vendor experience.

Key Responsibilities
Delivery Associates Development:

• Do qualitative and quantitative research on the training needs of DA team
• Develop and improve content material for driver training
• Design and conduct trainings
• Conduct role plays and focused group discussions with DAs
• To prepare and evaluate the progress of DAs at an individual level
• Ensuring that all assigned vehicles are properly maintained, which includes routine maintenance and vehicle cleanliness.
• Manage vehicle maintenance expenses to limit cost.

Delivery Experience:

• Control and monitor driver-customer communication in line with customer Journey to ensure good customer experience.
• Implement the Delivery portion of “customer journey” in tandem with Jumia E-commerce - COO
• Contribute in process and planning with a focus on DA needs and customer experience
• Monitor competitor’s delivery offerings and ensure Jumia delivery options are competitive and compelling.
• Regular and consistent feedback activities / mechanisms to ascertain the service levels of DA agenciesand encourage improvements.

Delivery Associate Engagement:

• Coach, lead and develop drivers to support the delivery team and improve productivity on gate to gate basis.
• Build robust and scalable hiring methodology for DAs.
• Enhance road safety and risk mitigation aspects of the DAs’ daily work life
• Roll out various community initiatives for DAs -- Micro financing, Celebrations - Birthdays; Family engagements; Contests, Brand building , etc.
• Managing and sustaining engagement on the DA community and foster it to sustain at scale
• Tracking and administration of any incentive programs to create excitement

Required Qualifications

• A Bachelor's Degree from an accredited University; Degree in Engineering, Operations, Supply Chain
• 7 years minimum experience, preferably in a manufacturing, production or distribution environment with a strong focus on logistics or alternatives supply chain
• Proficient in Microsoft Office – Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite– Google Drive, Google Sheets, Google Docs, Gmail, etc.
• Clear understanding of Transportation Logistics network management, Retail or Customer Service processes and priorities
• Basic/Working knowledge of Six Sigma tools and Lean techniques preferred. Excel skills required
• Experience in strategy and complex network management.

Skills and Competencies:

• Excellent communication and presentation skills
• Flexible to work with people from different backgrounds
• Team player and flexible to rapidly changing work schedules
• Excellent team management and coaching skills
• High analytical skills
• IT savvy
• Conflict management.

We Offer

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having a strong impact in building the African ecommerce sector.
• The opportunity to become part of a highly professional and dynamic team.

go to method of application »

Job Objective

• As Key Account Manager, you will have the end-to-end responsibility of the customer experience and growth of the key vendors assigned to you.
• Your role is to bring in the relevant assortment, design targeted promotions, and manage key vendors in our marketplace.
• Constant interface with the Commercial operations, Vendor experience & Marketing team.

Responsibilities

• Ensure continuous growth of our existing business by owning pricing and promotions strategy, working with marketing teams to improve product content and visibility; and managing stock availability by coordinating teams across the business to bring the product to the customer.
• Complete Sales performance of the 3c’s Categories, vendors, merchant management and monitoring of sales strategies with a view to increasing the Business unit’s Net Margin Position (NMP) & Gross Merchandise Volume (GMV).
• Customer acquisition through Value Offering, Sales Campaign Management, etc.
• Create and present strategic insights for the Business unit to gain alignment of major initiatives at multiple levels of the organization.
• Analyze & Present post – promotion analysis for retail and Marketplace, quantifying impact to brand and category.
• Define and optimize curation/assortment selection strategy for your portfolio ensuring relevance of selection/styling to optimize revenues and sales velocity.
• Support product and content creation process to increase assortment live.
• Plan and maintain constant stock availability.
• Trend Spotting: Should be able to identify broader trends and fill category gaps
• Build weekly marketing plan, contribute determining which products/subcategories will be promoted on website and through all marketing channels (Newsletters, Facebook, etc).
• Develop strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing, and product selection
• Develop and manage subcategories under Jumia. Maintain the P&L and develop annual and quarterly category strategic plans by conducting financial analysis of the business.
• Manage the entire physical product lifecycle, from strategic activities to tactical implementation, including product portfolio idea generation
• Work closely with the vendor management team to identify vendors and negotiate contracts to ensure best quality and costs.
• Partner with Jumia Services to improve product availability, reduce costs, and minimize our working capital investment. Work together with system teams to identify main opportunities for process automation and efficiency gains.
• Influence large number stakeholders across the business; work closely with the team members and other business groups to deliver results and be comfortable in presenting projects and results to senior leadership on a regular basis.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

go to method of application »

Job Objectives

• The senior account manager (zonal manager) will lead the strategy and project manage all initiatives and pilots related to last mile delivery.
• Have either individually or as part of a team, created or improved ways of leveraging the company’s existing or potential assets to fulfill goods to consumers.

Responsibilities

• Managing the talent pool of Jumia Services and building a strong leadership team in Delivery
• Actively design and steer CXP and VXP excellence projects along with Local and Central operations leaders
• Design and own end to end the Last mile unit costs strategy to meet both our requirements of CXP/VXP and unit economics targets
• Actively feed and contribute to the system roadmap design to deliver the required instruments for this logistics success
• Leading the scale up and expansion of last mile footprint (3PL expansion, pick up station expansion, Delivery Associates hiring and expansion).
• Own and create the 3PL community management for Jumia 
• Manage and improve fleet management practices, team and cost of operation Create a culture of best-in-class material handling in Last mile
• Lead key transformations in supply chain (or in partnership), allowing our last mile hubs to receive product faster and more often without increasing costs of delivery
• Ability to work cross functionally with key fulfillment partners such as Logistics, supply chain and other partners, such as IT.

Required Qualifications

• A Bachelor's Degree from an accredited university; Degree in Engineering, Operations, Supply Chain
• Proficient in Microsoft Office - Excel, PowerPoint, Word, Email, Internet etc.
• Proficient in Google Office Suite  – Google Drive, Google Sheets, Google Docs, Gmail, etc.

Relevant Experience:

• 5 years minimum experience, logistics operations
• Experience in strategy and complex network management
• Good Knowledge of the Logistical Operations in the local market is a plus.

Skills and Competencies:

• Process oriented, well-organized with a high level of attention to detail
• Data oriented with strong analytical and conceptual skills
• Communicate effectively with counterparts in Logistics Department
• Excellent team management skills
• Dynamic and able to work in a fast-paced environment.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.

go to method of application »

Job Objective

• The Commercial Analyst - Consumer Electronics will be responsible for providing proactive and actionable insights through persistent forward-looking analysis and financial performance evaluation across the assigned categories.
• You will play a key role in supporting the Commercial Planning Manager in reviewing Commercial performance for the optimization of revenue and gross profit. In addition, a pivotal responsibility will be to drive proactive and actionable commercial insights, standardization of analytics, customer engagement routines and performance reviews.

Responsibilities

• Responsible for production and communication on key insights on your category (best selling products, price points, brands, product specs, etc.) to be used in making high impact decisions
• Supporting the execution of the commercial plan, ensuring Jumia always has for the customer, the right products at the best price, at the right place. Being within our teams, an early adopter, a leading ambassador, and a relentless missionary of Jumia's strategic commercial orientation. 
• Owning our inventory monitoring process to ensure best in class inventory management 
• Understanding all your markets, vendors and customers, bringing valuable insights and convictions to support your data driven commercial recommendations.
• Building analysis, flying high and diving deep, to ensure smart reporting on the performance across specific categories, Supporting Commercial planning team to deliver best in class performance steering 
• Working seamlessly with all departments (Commercial, Marketing, Onsite, Operations...), enabling decision making, problem solving and ensuring laser focus execution. 
• Support massive and complex commercial operations and project management initiatives, coordinating effectively cross functions initiatives. 
• Constantly working toward improving and simplifying our tools and process.

Qualification & Experience

• Bachelor's Degree from accredited universities.
• 2-4 years’ experience in analyzing large data sets to make strategic decisions. 
• Proficiency in MS Office, Excel (VBA would be a plus)
• Proficiency in SQL and Google suite
• Excellent verbal and written communication skills and presentation skills
• Excellent analytical, numerical and problem-solving skills required
• Ability to work to deadlines and targets, can prioritize tasks under pressure.

We Offer 

• A unique experience in an entrepreneurial, yet structured environment
• A unique opportunity of having strong impact in building the African ecommerce sector
• The opportunity to become part of a highly professional and dynamic team
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders.