Latest Jobs at JTech Global Resources Limited

Job Description

• We are seeking a dynamic and creative Social Media Manager to join our team.
• The ideal candidate will have at least 2 years of experience in social media management, preferably within the fintech or technology sector.
• You will be responsible for developing and executing our social media strategy to enhance our brand presence, engage our audience, and drive customer acquisition.
• Female Only for gender balance

Responsibilities

• Social Media Strategy:Develop and implement a comprehensive social media strategy aligned with the company’s marketing objectives.
• Content Creation:Create engaging and relevant content for various platforms (Facebook, Twitter, Instagram, LinkedIn, etc.) that resonates with our target audience.
• Community Engagement:Actively engage with our online community, responding to comments and messages, and fostering conversations to build brand loyalty.
• Analytics and Reporting:Monitor, analyze, and report on social media performance metrics, adjusting strategies as needed to improve engagement and reach.
• Campaign Management:Plan and execute social media campaigns, including promotions, contests, and partnerships, to drive traffic and increase brand awareness.
• Trend Monitoring:Stay updated on industry trends, competitor activities, and best practices in social media to ensure our strategies remain innovative and effective.
• Collaboration:Work closely with the marketing, design, and product teams to ensure cohesive messaging and alignment across all channels.

Qualifications

• Bachelor’s degree in Marketing, Communications, or a related field.
• Minimum of 2 years of experience in social media management, preferably in the fintech or technology sector.
• Proven track record of developing successful social media campaigns and managing brand presence.
• Strong understanding of social media platforms, tools, and best practices.
• Excellent written and verbal communication skills.
• Ability to analyze data and derive actionable insights.
• Creative mindset with a passion for storytelling and brand engagement.
• Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus.

go to method of application »

Job Description

• We are seeking a meticulous Accounts Payable/Receivable Officer to join our finance team, a leading company in the gift card and cryptocurrency industry.
• In this role, you will be responsible for managing financial transactions related to both accounts payable and accounts receivable, ensuring accuracy, compliance, and timely processing.

Responsibilities
Accounts Payable:

• Prepare and issue payments to vendors, ensuring accuracy and compliance with company policies.
• Reconcile vendor statements and resolve any discrepancies promptly.
• Maintain organized records of all accounts payable transactions and documentation.

Accounts Receivable:

• Monitor incoming payments, follow up on overdue accounts, and ensure timely collections.
• Reconcile customer accounts and resolve discrepancies related to payments.
• Maintain accurate records of all accounts receivable transactions.

Financial Reporting:

• Assist in the preparation of monthly financial reports related to accounts payable and receivable.
• Support the finance team during audits by providing necessary documentation and addressing inquiries.

Collaboration:

• Work closely with the finance and operations teams to ensure seamless financial processes.
• Communicate effectively with vendors and customers to address inquiries and resolve issues.

Qualifications

• Associate’s Degree in Accounting, Finance, or a related field (or equivalent experience).
• Previous experience in accounts payable and receivable functions is preferred, ideally in the financial services or technology sectors.
• Strong attention to detail and accuracy in data entry and financial transactions.
• Proficiency in accounting software (e.g., QuickBooks, Xero) and Microsoft Excel.
• Understanding of cryptocurrency transactions and gift card processing is a plus.
• Excellent organizational and time management skills.
• Strong communication skills, both written and verbal.
• Ability to work independently and collaboratively in a fast-paced environment.

go to method of application »

Job Description

• We are looking for a proactive and knowledgeable Customer Service Executive to join our team at JTECHTRADE, a leading crypto trading company.
• In this role, you will be the first point of contact for our customers, assisting them with inquiries related to cryptocurrency transactions, account management, and general support.
• The ideal candidate will have excellent communication skills and a passion for providing exceptional customer service in the fast-paced world of cryptocurrency.

Key Responsibilities

• Customer Support: Respond to customer inquiries via phone, email, and chat, providing timely and accurate information regarding our products and services.
• Transaction Assistance: Assist customers with cryptocurrency transactions, including confirmations, troubleshooting issues, and providing guidance on best practices.
• Account Management: Help customers with account-related queries, such as registration, verification, and security measures.
• Problem Resolution: Identify and address customer concerns effectively, ensuring a high level of satisfaction and trust in our services.
• Feedback Collection: Gather customer feedback to identify areas for improvement and communicate insights to the management team.
• Documentation: Maintain accurate records of customer interactions, transactions, and feedback in the company’s CRM system.
• Product Knowledge: Stay up-to-date with the latest trends and developments in the cryptocurrency market to provide informed support.
• Collaboration: Work closely with other teams, including operations and compliance, to ensure seamless service delivery and resolve customer issues.

Qualifications

• Bachelor’s Degree in Business, Finance, or a related field (or equivalent experience).
• Previous experience in customer service, preferably in the financial services or technology sector.
• Basic understanding of cryptocurrency and blockchain technology is a plus.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Proficiency in using customer relationship management (CRM) software and other relevant tools.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong organizational and time management skills.

go to method of application »

Job Description

• We are looking for an experienced Operations Manager to join our dynamic team at JTECHTRADE, a leading crypto trading company.
• The ideal candidate will have a strong background in operations management, particularly within the financial services or technology sector.
• You will be responsible for overseeing the daily operations, ensuring efficiency, and driving the strategic goals of our organization.

Responsibilities

• Operational Strategy: Develop and implement operational strategies and processes to enhance efficiency, minimize risks, and support the growth of the company.
• Team Leadership: Lead and manage the operations team, fostering a culture of collaboration, accountability, and continuous improvement.
• Process Optimization: Identify and implement process improvements to streamline operations, reduce costs, and enhance service delivery.
• Compliance and Risk Management: Ensure that all operations comply with relevant regulations and industry standards. Identify and mitigate operational risks.
• Performance Monitoring: Establish key performance indicators (KPIs) to measure the effectiveness of operations and drive performance improvement.
• Budget Management: Oversee the operational budget, ensuring that resources are allocated effectively and operational costs are controlled.
• Cross-Department Collaboration: Collaborate with other departments, including IT, finance, and customer service, to ensure seamless operational workflows and enhance customer experience.
• Reporting and Analysis: Prepare regular reports on operational performance, providing insights and recommendations to senior management.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Operations Management, or a related field.
• Minimum of 5 years of experience in operations management, preferably within the financial services, technology, or cryptocurrency sectors.
• Strong understanding of crypto trading operations and market dynamics.
• Proven ability to develop and execute operational strategies that drive efficiency and growth.
• Excellent leadership and team management skills, with experience in leading cross-functional teams.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.