Latest Jobs at Exotic Pet Cafe

Job Description

• We’re seeking a skilled and compassionate Veterinary Doctor to join our team in Lekki.

Responsibilities
What You’ll Do:

• Provide high-quality medical care for pets (consultation, diagnosis, treatment & follow-up)
• Carry out preventive care (vaccinations, deworming, health checks)
• Over see emergency care when needed
• Educate pet parents on nutrition, health, and wellness
• Work closely with our groomers and handlers to ensure holistic pet wellbeing

Requirements
What We’re Looking For:

• Degree in Veterinary Medicine (DVM)
• Valid license to practice in Nigeria
• Strong diagnostic and surgical skills
• Excellent communication and empathy with pet parents
• Passion for animal welfare and continuous learning.

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Role Overview

• The Client Experience & Sales Associate is the first point of contact for all customers, both in-store and online.
• This role combines customer service, in-store and online sales, and client relationship management to ensure a positive experience for pet owners and their pets.
• You will also be responsible for reporting daily and weekly activities to the manager to support smooth operations and business growth.

Key Responsibilities

• Greet and assist walk-in customers, providing a friendly and professional experience.
• Respond promptly to online inquiries and orders.
• Advise customers on suitable products, accessories, and services for their pets.
• Build and maintain relationships with clients, following up on their pets’ needs and previous purchases.
• Manage and maintain accurate inventory records.
• Report daily sales, inventory updates, and client interactions to the Store Manager.
• Promote café services, including grooming, boarding, and veterinary care.
• Ensure the store is clean, organized, and welcoming.
• Collaborate with team members to ensure smooth day-to-day operations.

Qualifications & Skills

• Interested candidates should possess a Bachelor's Degree with 2-4 years experience.
• Passion for pets and basic knowledge of pet care.
• Strong interpersonal and communication skills.
• Ability to advise customers and suggest products/services effectively.
• Organized, reliable, and detail-oriented.
• Prior experience in retail, customer service, or pet care is an advantage.

Work Environment:

• Fast-paced pet café/store with daily in-store and online customer engagement.
• Interaction with pets and pet owners on a regular basis.

Reporting:

• Daily and weekly updates to the Store Manager on sales, inventory, and client interactions.