Latest Jobs at Evidence Action

Job purpose

• The Officer working with the Operations Manager, West and Central Africa will manage and perform confidential program management and administrative functions to ensure the Director, West & Central Africa's, operations flow smoothly. Through the Operations Manager, he/she will provide direct support to the Director, West & Central Africa’s office, managing and coordinating all administrative matters, financial programs, and technical matters requiring the Director, West & Central Africa’s direct attention.

Duties and responsibilities

Meeting and event coordination: 

• Support in planning and coordinating conferences and events, quarterly Manager’s meetings, all staff meetings, resource mobilization meetings, and regular remote meetings. This will typically entail developing or compiling a meeting agenda, taking & synthesizing meeting notes, and following up with relevant action points. 
• Develop presentation slides to be used at meetings. 

Administrative support: 

• Work with the Finance team to reconcile the Director, West & Central Africa advances, expenses, etc., and ensure proper filing of any related documentation; manage the Director, West & Central Africa's calendar/s.
• Liaise with office administration teams to arrange for travel logistics as needed.

Internal Communications: 

• Working closely with the designated staff, support, draft, edit, and proofread internal communications such as the newsletters, ensuring clarity and consistency. 
• Collate and draft country monthly reports, highlighting success stories and special interest stories, and craft compelling narratives with visuals.
• Support the writing of a WCA quarterly newsletter and other publications as required.

Operations Support: 

• Support the day-to-day administrative and operational tasks while ensuring the functionality of the WCA office. 
• Scheduling meetings, managing calendars, and organizing digital and physical files. 
• Support logistics for WCA events, workshops, or meetings, including venue booking, material preparation, refreshments, and attendee management.
• Help manage WCA office supplies and the functioning of the office equipment while also assisting with retirement compilations. 
• Perform data entry and maintain accurate records for various WCA operational metrics.

Operational policy reviews: 

• Through the Operations Manager, support the Director, West & Central Africa in reviewing, developing, and/or synthesizing operational policies as needed.

Other: 

• Provide stopgap support/capacity to other departments in the Country as needs arise.
• Perform any other tasks as may be assigned from time to time, with the approval of the Operations Manager, WCA.

Key Performance Indicators

• Special projects, meetings, and events, completed and delivered within agreed timeframes. 
• Appropriate storage of all files and documents is maintained. 
• All internal and external reports/minutes were delivered on time and accurate. 
• Accurate expense reconciliation with nil audit or compliance issues. 
• 100% schedule and calendar management.

Requirements

Qualifications

•  A bachelor’s degree in a related field and at least 1-2 years of relevant professional experience 
• Tech-savvy and experienced in using a broad range of cloud-based tools and systems, including Google Apps (Docs, Sheets, Slides, Forms, etc.), Slack, etc
• Outstanding writing, presentation and communication skills.
• Exceptional attention to detail, coordination and organizational skills
• A creative thinker, quick learner, hard worker, able to clearly, proactively, and professionally communicate and juggle team priorities and competing deadlines
• Emotionally intelligent and able to build and maneuver professional relationships 

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• At Evidence Action, your colleagues are your greatest asset. You'll partner with high-caliber colleagues in an environment blending innovation, autonomy, and teamwork. Our team excels in disruptive thinking and believes in rolling up our sleeves to get things done. If you're looking to work flexibly and with purpose, join a team that delivers measurable change for millions.

Job purpose

• The Officer, People and Culture, supports the effective delivery of People & Culture services by ensuring accurate HR administration, employee data integrity, temporary staff management, onboarding coordination, reporting, and compliance tracking. The role ensures that P&C processes are timely, well-documented, and aligned with organizational standards.

Duties and responsibilities

HR Operations & Records Management

• Maintain accurate and up-to-date employee records in BambooHR, including onboarding data, contract changes, promotions, transfers, and exits.
• Track contract renewals and proactively notify managers at least 30 days before expiry.
• Support HMO registration and benefits administration.

Temporary & Casual Staff Administration

• Administer contracts, onboarding documentation, and payment processing for temporary and casual staff across programme states.
• Maintain and update the casual staff pool tracker, ensuring documentation validity and workforce availability tracking.
• Ensure timely processing of temporary staff payments and minimize payroll corrections.

Recruitment & Onboarding Coordination

• Coordinate recruitment logistics, including interview scheduling and candidate communication.
• Support onboarding readiness (system access requests, workstation coordination, documentation tracking).

Offboarding & Employee Lifecycle Administration

• Coordinate offboarding processes, including exit documentation, clearance forms, system deactivation, and exit interviews.
• Maintain accurate employee lifecycle trackers (joiners, exits, promotions, contract changes).

HR Reporting & Systems Administration

• Generate monthly HR dashboards and workforce reports (headcount, turnover, contract expiry, time-to-hire, leave balances, etc.).
• Review permanent staff timesheets in Intacct monthly to ensure accuracy, completeness, and timely submission, and follow up on discrepancies or late entries.

Staff Engagement & Culture Support

• Coordinate logistics and execution of staff engagement initiatives.
• Maintain the staff engagement calendar and support proactive planning.
• Serve as a first point of contact for routine HR policy inquiries and escalate complex employee relations matters appropriately.

Key performance Indicators

• HR Data Accuracy: Maintain 100% up-to-date employee records in BambooHR, with all contract changes, promotions, and exits updated within 3 working days.
• Contract Renewal Management: Ensure 100% of contract renewals are initiated at least 30 days before expiry and processed to completion before the contract end date
• Temporary Staff Payment Processing: Ensure 100% accurate and complete processing of temporary staff payroll, with all validated timesheets submitted and payments finalized on or before the last working day of each month
• Onboarding Completion & Readiness: Ensure 100% completion of onboarding documentation and system readiness before resumption.
• Offboarding Compliance: Ensure 100% clearance completion before final payroll processing for exiting staff.
• Monthly HR Reporting: Produce accurate HR dashboard and workforce reports by the 5th working day of each month.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Social Sciences, or a related field.
• 1–3 years of relevant experience in a Human Resources or People & Culture function.
• Strong computer skills, including proficiency in Microsoft Office Suite (particularly Excel), HR Information Systems (e.g., BambooHR), and demonstrated experience in database management and record-keeping.
• Exceptional attention to detail with demonstrated ability to maintain high levels of data accuracy and documentation integrity.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize effectively, and manage competing deadlines in a fast-paced environment.
• Demonstrated ability to work collaboratively as part of a team while managing assigned responsibilities independently.
• Strong problem-solving skills with a proactive and solution-oriented approach.
• Professional demeanor with strong interpersonal and “people-centered” skills.