Latest Jobs at C & I Leasing Plc

Responsibilities

• Stock management: Physical and system stock receipt and issuance; and stock taking.
• Housekeeping: Cleaning the shop and following 5s standards to keep the shop neat.
• Customer service: Log and resolve all customer issues and assist customers in their inquiry
• Branding: Ensure that all posters, demos, and marketing materials are visible; and present themselves diligently as the face of the client.
• Sales Team support
• Issuing and allocating stock and sales material to sales team.
• Offer any support that the sales team requires
• Performing reverse logistics on behalf of the sales team Stock management .
• Receiving stock Issuance of stock to the customers and sales team working in the shop Reverse logistics for returns on a strict schedule without a miss .
• Tracking inventory movement and issuance, ensuring it is up to date Customer service and diagnostics.
• Supporting customer Phone repairs through client elected repair partners.
• Giving clientstandard customer experience to all customers who walk into the shop, attending to all their requests.
• Performing device swaps and cancellations .
• Tracking all pending customer issues and ensuring quick turn-around time.
• Other tasks assigned to them by the supervisor.

Experience / Skills & Competencies / Licences & Certifications / Education Required

• HND / BSc in any field or tertiary training in customer service.
• At least 2 years experience in customer care.
• Front office management is an added advantage Basic excel knowledge.

go to method of application »

Responsibilities
Manage Inbound Operations at B2B:

• Receive Advance Shipping Notices from Distribution Centre and update the oracle
• Schedule receipt based on the ASN received and arrange for logistics
• Update/ maintain Expected Shipment
• Execute day-to-day operations.
• Resolve operational issues.
• Escalate issues and requests as required.

Manage Outbound Operations:

• Arrange deliveries for the orders in case of parcel shipment.
• Ship/ deliver orders for Service Order
• Verify quantity and item details being dispatched matches with the delivery order/dispatch note
• Manage Outbound Transportation
• Track the shipment and escalate to the Supervisor in case of any deviation from the schedule.
• Assist the Supervisor in planning the logistics for outbound operations and provide relevant information to the Supervisor.
• Prepare / arrange for transport related documents.
• Reverse Logistics
• Confirm with the customer for the date and time of collection of items / materials to be returned.
• Arrange logistics to collect items/materials in case of customer return/site return.
• Update Delivery Information.
• Ability to work in a team.
• Responsible for self-learning and development with guidance from the Supervisor
• Ensure a client centric’ and partnership approach to develop strong relationships with other working groups.
• Ensure effective communication across the working groups on an ongoing basis.

Requirements
Education:

• First Degree in Supply Chain Management or related qualification.
• Fluent in English.

Experience:

• Minimum of 2 years of experience in Supply Chain Management; with experience working with others
• Experience working in a small to medium organization.
• Working knowledge of Oracle.

go to method of application »

Job Description

• The candidate will be domiciled in Sagamu and will be relieving stock controllers in Ijebu - Ode, Mowe, Iperu and Sagamu.
• Work duration / Mondays to Saturdays.

Duties / Responsibilities

• Assists the parts department with inventory, sales and logistics.
• Greet customers and assist with any inquiries.
• Coordinates with the purchasing department on sales.
• Housekeeping: Cleaning the shop and following 5s standards to keep the shop neat.
• Customer service: Log and resolve all customer issues and assist customers in their inquiry.
• Sales Team support.
• Performs other related duties as assigned.

Education and Experience

• HND or equivalent required.
• Minimum of 2 years experience

Required Skills:

• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent interpersonal and customer service skills.
• Ability to operate general office equipment.
• Ability to work independently.
• Excellent time management skills with an ability to meet deadlines.