The British Council is the United Kingdom’s international organisation for cultural relations. The British Council creates international opportunities for the people of the UK and other countries and builds trust between them worldwide. We call this cultural relations. We build trust and understanding for the UK to create a safer and more prosperous...
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The Role:
- Leads the in-country delivery and growth of Alumni UK and international student mobility initiatives through alumni engagement, stakeholder relationship management, community building, event delivery, and impact reporting, strengthening connections to UK education, enhancing international mobility opportunities, and fostering long-term partnerships across the local education ecosystem.
Accountabilities:
Programme delivery and stakeholder engagement
- Support delivery of Alumni UK, Study UK, and international student mobility initiatives, building strong relationships with alumni, universities, education agents, counsellors, employers, and other key stakeholders to enhance engagement and collaboration.
- Strengthen alumni and professional networks by developing communities, promoting participation, identifying engagement opportunities, and showcasing impact through alumni stories, ambassador activities, and UK education success narratives.
Communications and audience engagement
- Support communications and engagement activities across Alumni UK, Study UK, and ISMM by coordinating campaigns, digital platforms, stakeholder communications, and audience outreach aligned with global engagement strategies.
- Enhance programme visibility and participation through targeted storytelling, event promotion, alumni impact narratives, and collaboration with marketing teams to drive engagement, retention, and growth across key audiences.
Programme and event delivery
- Design and deliver engaging events, webinars, networking, and professional development initiatives to strengthen stakeholder participation and connections with UK education opportunities.
- Coordinate inclusive, high-quality engagement activities with stakeholders, leveraging insights and feedback to enhance programme design, participant experience, and strategic outcomes.
Brand and positioning
- Supports the British Council’s reputation and visibility by promoting Alumni UK, Study UK, and ISMM initiatives, strengthening engagement and positioning the UK as a preferred international study destination.
Equality, Diversity and Inclusion
- Promotes an inclusive, anti-racist culture by fostering equity, well-being, and belonging, while actively addressing personal biases and supporting diverse teams.
- Champions EDI best practices across programmes, strengthening gender equality, disability inclusion, social inclusion, and continuous learning in diversity and anti-racism.
Line management
- Leads, coaches, and mentors project managers, driving performance excellence and supporting professional development.
Role specific knowledge and experience:
Essential:
- In-depth understanding of education, international education or alumni engagement environments.
- Experience supporting stakeholder engagement, partnerships or community engagement activity.
- Experience coordinating events, communications or programme delivery activity.
- Experience working with digital engagement systems, CRM platforms or audience databases.
- Strong organisational and project coordination skills with the ability to manage multiple priorities.
- Experience supporting audience engagement, communications or community-building initiatives.
- Experience working collaboratively across teams and with external stakeholders.
- Strong written and verbal communication skills.
- Experience supporting monitoring, reporting or insight collection activity.
- Understanding of data protection, consent management and responsible data handling principles.
- Ability to work effectively in international or multicultural environments.
Desirable:
- Experience supporting alumni engagement, higher education or international mobility activity.
- Experience supporting delivery of online or hybrid engagement events.
- Understanding of audience segmentation and digital engagement approaches.
- Ability to identify equality, accessibility or inclusion considerations within engagement activity and support appropriate responses.
- Experience contributing to storytelling, ambassador engagement or audience participation initiatives.
Role specific skills:
- Event and programme coordination
- Stakeholder engagement and relationship management
- Audience engagement and community development
- Digital engagement and online community support
- CRM and audience data management
- Audience communications and engagement journeys
- Monitoring, reporting and insight collection
- Cross-team collaboration and matrix working
- Intercultural communication skills
- Operational coordination across digital and in-person engagement activity
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Role Context
Lead the design, delivery and evaluation of the British Council's Non-formal Education (NFE) portfolio in Nigeria by providing technical expertise and managing a portfolio of internally and externally funded programmes. The role ensures strategic alignment, high-quality delivery, and achievement of financial and non-financial targets while supporting the growth of the NFE portfolio.
The role sits within Cultural Engagement (CE), which delivers programmes across Arts, Education, English and research globally. Education focuses on student mobility and internationalisation, tertiary education partnerships, and Non-formal Education (NFE). This role leads the NFE strategy in Nigeria, overseeing a mixed portfolio of Grant and Partnership Fund (GPF) and British Council-funded programmes that contribute to Education priorities while embedding Equality, Diversity and Inclusion (EDI) in all aspects of programme delivery.
Main Accountabilities
Strategy & Planning
Lead the design and implementation of the NFE strategy for Nigeria, ensuring alignment with global NFE, CE, and British Council strategies. Support delivery of the global NFE portfolio and identify opportunities aligned with partner and funder priorities.
Leadership & Programme Management
Provide leadership and operational management of the Nigeria NFE team and portfolio. Ensure high-quality programme delivery, MEL (Monitoring, Evaluating and Learning), financial sustainability, and effective resource planning. Build internal capability through knowledge sharing and L&D (Learning & Development) opportunities.
Business Development & Partnerships
Lead business development and manage a sustainable pipeline of grant-funded and commercial opportunities. Build and manage strategic partnerships, develop high-quality proposals, and deliver agreed financial and impact KPIs. Negotiate and manage strategic partnerships to support programme growth and sustainability.
Commercial & Financial Management
Oversee budgets, profitability, compliance, and financial performance across the NFE portfolio. Ensure programmes are delivered on time, within budget, and in line with corporate quality standards.
Sector Leadership & External Engagement
Provide technical leadership and represent the British Council in the NFE sector. Strengthen the organisation's reputation through thought leadership, stakeholder engagement, and strategic partnerships.
EDI & Governance
- Embed EDI, anti-racism, safeguarding, data privacy, and corporate compliance across all NFE activities. Foster an inclusive, accountable culture that supports wellbeing, continuous learning, and effective risk management.
Qualifications and Work Experience
Qualifications & Education
- Essential: Degree or equivalent experience; Project Management qualification
- Desirable: Recognised PPM qualification
Role Specific Skills
- Deep technical knowledge of non-formal education and ability to develop proposals in response to client/partner need
- Strong programme and project management including compliance