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  • Posted: Dec 3, 2025
    Deadline: Dec 17, 2025
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  • Rand Merchant Bank (RMB), a division of FirstRand Bank Limited, is a leading African corporate and investment bank and part of one of the largest financial services groups in Africa. We offer our clients innovative, value-added advisory, funding, trading, corporate banking and principal investing solutions. We structure the most appropriate financing solu...
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    KYC Client Advisory and Account Management Officer

    Job Description

    • This role involves managing the entire onboarding process, ensuring that clients have a positive experience from the outset, and addressing any issues that arise during the transition.
    • This role involves developing and implementing strategies to enhance the overall client experience, addressing client concerns, and fostering strong relationships with clients.

    The successful candidate will be responsible for
    KYC / Onboarding:  

    • Drive the account opening process end to end ensuring regulatory compliance, completeness, and reporting  
    • Ensure and sustain a customer-centric business culture, leveraging on the RMBN bouquet of products and services 
    • Awareness and understanding of the regulatory framework, in which the business operates, and the regulatory requirements and expectations relevant to the function 
    • Steward regulatory and day-to-day engagement with coverage, product, and compliance on all KYC requirements and processes 
    • Ensure KYC refresh is in accordance with the risk profile and anniversary date 
    • Oversee profiling and maintenance of PEP classification and other high-risk documentation 
    • Ensure clients’ Risk Rating is processed at onboarding and continuous reviews as well as Enhanced Due Diligence if needed 
    • Drive cross-selling of RMBN products & services through the customer service desk to maximize the bank’s share of the wallet  
    • Collaborate with the business teams to onboard new customers, ensure KYC compliance, KYC maintenance or refresh exercises 
    • Promote high ethical and integrity standards, establish a culture within the bank that establishes and demonstrates to all personnel the importance of KYC and customer service 
    • Active participation in the unit’s audit and regulatory examinations 
    • Drive frequent review of governance manuals and processes in line with industry best standards and regulatory guidelines in Nigeria and SA   
    • Ensure adequate resources are made available for operational efficiency and effectiveness Inform and respond to market and regulatory change to ensure customer excellence and regulatory compliance 
    • Drive change management and process improvement to enhance efficiency and effectiveness.

    Account Management Duties:

    • Performs the initiator or maker role  
    • Verify and confirm completeness of documents as well as necessary due diligence before profiling  
    • Maintain and update clients’ information on the bank’s operating system and other required platforms for transaction alerts, account statements etc. per the requested frequency 
    • Initiate account management-related activities such as opening, and closing accounts etc. 
    • Review and maintain accurate up-to-date clients’ mandate folders  
    • Ensure the signatory lists on the relevant systems are updated timely to avoid any operational loss to the Bank 
    • Responsible for the client's request for the addition and removal of authorized officers 
    • Develop process improvements to enhance efficiency and effectiveness 
    • Continuous Account Maintenance and ensure correct status is maintained on the relevant system.

    Qualifications and Experience

    • An undergraduate degree in a relevant discipline
    • Minimum of seven years of relevant working experience within a Nigerian bank or financial institutions.

    Competency and General Skills:
    Key Competencies 

    • Result-oriented and driven - A self-starter who produces a consistently high quality of output within agreed deadlines. Prompt and proactive in driving for results and has problem-solving aptitude. 
    • Creative / Innovative - Must possess the ability to identify and initiate more efficient ways of doing things. 
    • Detail - Must possess a strong level of attention to detail, and accuracy and be well organized, which are considered essential for regulatory reporting. Must also possess the ability to process and work with large volumes of data. 
    • Good communication skills - Must possess the ability to communicate and debate views effectively, constructively, and convincingly using verbal and non-verbal means.  
    • Relationship-building capability - Must possess the ability to put people at ease and build sound relationships based on mutual trust and openness.  

    Human Relations Profile:

    • Ability to strike and maintain good client relationships.   
    • Strong character & integrity paramount   
    • High degree of self-confidence; pleasant personality; well-presented    
    • Well organized / good time management skills / disciplined/ detail orientated   
    • Self-starter able to work with minimal supervision  
    • Team oriented   
    • Flexible when necessary and able to work effectively under pressure.  

    go to method of application »

    Senior Corporate Credit Analyst

    Job Description

    • The essence of this role is to strengthen the credit department and its processes and enhance corporate velocity.
    • The Senior Credit Analyst will be responsible for a portfolio of Corporate Clients and Trade/Commodity Finance exposures, typically across all major industries of focus for RMB Nigeria.
    • He/she will assist the HOC in the day-to-day running of the department and execution of the RMB credit philosophy, as well as take on the responsibility for the development of other Credit Analysts in the team.

    Responsibilities
    The successful candidate will have the following responsibilities:

    • A good understanding of RMB’s credit philosophy and processes   
    • A strong understanding of the Bank’s credit risk appetite, credit grading, and credit pricing models   
    • A good understanding of the respective businesses of counterparties operating in the various industries of interest to RMB Nigeria     
    • Identify transaction-specific risks, including structure, credit, taxation, accounting, currency, and legal   
    • Introduce risk-mitigating measures as input to structure transactions in line with the risk philosophy of FirstRand Bank   
    • Keeping up to date with news and events that might affect the Bank, various industries, as well as individual counterparties and portfolios of focus for RMB Nigeria    
    • Keeping up to date with trends in the lending environment, particularly as they relate to corporate lending   
    • A general understanding of trends in the global lending market to provide input into the bank-wide lending policy development process   
    • Assisting with credit portfolio management and monitoring, including day-to-day administration, portfolio reporting (monthly & quarterly), and implementing collection strategies as may be required   
    • Review and provide input in terms of the credit reports of other Analysts before the final submission to Credit Committees   
    • Assist HOC with the generation and presentation of Board and Executive Management reports  
    • Assist with strategic decision-making and management for the credit team as a whole
    • Assist with Credit input into the annual ICAAP exercise.

    Qualifications and Experience
    The ideal candidate must have:

    • An undergraduate degree in a relevant discipline   
    • At least 10 years of relevant working experience within a core credit (lending or consulting) environment       
    • Prior experience in Credit (preferably as a Financial/Credit Analyst or within a Credit Rating Agency) will be an added advantage   
    • A relevant professional qualification (ICAN, ACCA, CFA, etc) or a graduate degree will be an added advantage.

    Competency and General Skills:
    Technical Skills:

    • General knowledge of practical economics relating to business, industry, and the Nigerian macroeconomic environment   
    • Good understanding of financial instruments and banking products   
    • Good understanding of the BCBS requirements as relate to lending and credit
    • High level of numeracy, and a strong ability to interrogate data     
    • Proficient in the use of spreadsheets, databases, and word-processing applications   
    • Strong communication, writing, and presentation skills, with an ability to debate issues effectively, and   
    • convincingly     
    • Ability to analyze company financial statements and assess financial instruments   
    • Must possess good leadership and strong interpersonal skills.

    Key Competencies:

    • Result-oriented and driven - A self-starter who produces a consistently high quality of output within agreed deadlines. Prompt and proactive in driving for results and must have a problem-solving aptitude.     
    • Creative / Innovative - Must possess the ability to identify and initiate more efficient ways of doing things   
    • Detail - Must possess a strong level of attention to detail and be well organized.
    • Must also possess the ability to process and work with large volumes of data.     
    • Good communication skills - Must possess the ability to communicate and debate views effectively, constructively, and convincingly using verbal and non-verbal means.      
    • Relationship-building capability - Must possess the ability to put people at ease and build sound relationships based on mutual trust and openness.     
    • Strong character & integrity are paramount     
    • Self-confidence with a pleasant personality and well-presented     
    • Well organized / good time management capabilities / disciplined / detail detail-oriented   
    • A good communicator (i.e. verbal and written) who is deadline and solutions driven     
    • Self-starter able to work with minimal supervision     
    • Strong work ethic and ability to operate in a fast-growing environment     
    • Flexible when necessary and able to work effectively under pressure     
    • Team-oriented.

    Method of Application

    Use the link(s) below to apply on company website.

     

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