Jobs at Trefoil Networks Limited

Main Function

The sales Manager will oversees all business development functions and sales & marketing efforts to ensure that they run smoothly, efficiently and profitably. He /She will serve as the company’s official representative to target audiences, business partners and alliances, important stakeholders and other third-party collaborations. He /She will be responsible for planning, directing and coordinating sales and marketing operations on a daily basis.

Role Responsibilities

• Endeavor to establish an outstanding working relationship with dealers/retailers in designated fields.
• Support bargaining with key essential service so as to enhance the cost structure.
• Work with colleagues from other departments to improve efficiency and overall service delivery.
• Prepare annual, quarterly, monthly and weekly sales report updates on current opponents or business possibilities.
• Give prompt reports on crucial issues to direct line manager and suggest answers where obtainable
• Supervise essential key account possibilities
• Make propositions, give suggestions and designate sales targets and job obligations to each staff.
• Appraise performance of staff under you.
• Offer inspiration and training of internal sales personnel on how to attain business sales objectives.
•  Assist team managers to intensify sales via training on sales methods
• Generate action plans to enhance performance and productive capacity of underperforming personnel.

Competencies/Skills

• Proven sales experience
• Sound knowledge of sales strategies and industry regulations
• Strong analytical and problem-solving skills
• Effective communication skills
• Exceptional customer services skills
• Project & operations planning and management experience
• Ability to manage and develop a team
• Strong presentation skills
• Business analysis and market research skills
• Ability to develop new markets and business relationships.

Behavioral Qualities/Other Competences

• Resourcefulness
• Personal integrity and high work ethical standards
• Adaptability
• Resilience
• Must be very perceptive and aware of all the aspects of daily operations
• Having grace and dignity while dealing with the public
• Must be objective and optimistic.
• High managerial capabilities
• Bold and result-driven
• Ability to adapt the company’s vision with proven flexibility.

Qualifications/Experience

• First degree in social science, marketing or similar field.
• Minimum of 7 to 8 years working experience in sales or in similar role.
• An excellent sales record.

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Unit: TFHOST

Reports to: Head, Sales & Biz Dev

Main Function

Sales Officer oversees all sales activities in assigned locations to ensure that they run smoothly, efficiently and achieve targets. Relationship Officer Serves as the company’s official representative to target audiences, business partners and alliances, important stakeholders and other third-party collaborations.

Role Responsibilities

• Build a solid customer base and a cordial relationship
• Support old customers and build new channels dealers for the business.
• Partner with developer’s community to increase reach and brand awareness.
• Working with the marketing department to ensure that the company is reaching its target audience.
• Give prompt reports on crucial issues to direct line manager and suggest answers where obtainable
• Maintaining an accurate record of all sales activities, scheduled customer appointments and customer complaints.
• Answering all customers' questions and escalating complex issues to the relevant departments.
• Develop VPS and E mail hosting clients across all sectors.

Competencies/Skills

• Sound knowledge of sales strategies and industry regulations
• Strong analytical and problem-solving skills
• Effective communication skills
• Exceptional customer services skills

Behavioral Qualities/Other Competences

• Resourcefulness
• Personal integrity and high work ethical standards
• Tech savvy
• Active listening
• Resilience
• Self-motivated
• Technology product knowledge

Qualifications/Experience

• B.SC or HND in Sales and Marketing
• 3-4 years’ working experience in similar role.

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Unit: TFNET

Reports to: Head, Sales & Biz Dev

Main Function

The Sales Officer will oversees all sales activities in assigned locations to ensure that they run smoothly, efficiently and achieve targets. Relationship Officer Serves as the company’s official representative to target audiences, business partners and alliances, important stakeholders and other third-party collaborations.

Role Responsibilities

• Schedule daily customer appointments and make product presentations.
• Support old customers and build new channels dealers for the business.
• Update customer database with contact details and perform daily tasks based on assigned work plan.
• Working with the marketing department to ensure that the company is reaching its target audience.
• Give prompt reports on crucial issues to direct line manager and suggest answers where obtainable
• Maintain profitable and productive relationship with customers.
• Answering all customers' questions and escalating complex issues to the relevant departments.
• Maintain up to date knowledge about product information and promotions.
• Communicate with customers/clients through phone, e-mail, chats and personally respond to customers queries promptly and professionally.
• Make outbound and inbound calls to sell company products.
• Stay abreast with online marketing trends and competitors
• Develop sales strategies and determine sales forecast and projections.

Competencies/Skills

• Sound knowledge of sales strategies and industry regulations
• Strong analytical and problem-solving skills
• Effective communication skills
• Exceptional customer services skills Microsoft Offices ( word, excel, power point)
• Time Management
• Ability to learn fast and maintain confidentiality

Behavioral Qualities/Other Competences

• Resourcefulness
• Personal integrity and high work ethical standards
• Tech savvy
• Active listening
• Resilience
• Self-motivated
• Technology product knowledge

Qualifications/Experience

• B.SC or HND in Sales, Marketing or in relevant field.
• Minimum of 3- 4 years’ working experience in similar role.