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  • Posted: Apr 3, 2024
    Deadline: Not specified
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  • ARCA was founded in 2016, with a clear vision to become Africa's premier payment services platform, fostering Financial inclusion and innovation & actively shaping the future of Financial Services, throughout the region. At ARCA, we recognize that technologies used by banks and market infrastructures, are changing. However, a more fundamental shift is...
    Read more about this company

     

    Product Manager (Agent Banking)

    Job Summary

    • The ARCA Product Manager develops products by conducting market research; identifying potential products & features generating product requirements; determining specifications, production timetables, pricing, and time-integrated plans for product introduction; developing marketing strategies

    Job Details

    Product Vision & Strategy

    • Gain a deep understanding of ARCA’s product requirements and from that create the long-term vision and strategy for the Company’s products
    • Create buy-in for the product vision both internally and with key external partners
    • Develop product pricing and positioning strategies
    • Translate product strategy into detailed requirements and prototypes
    • Gain a deep understanding of customer experience, identify and fill product gaps, and generate ideas that grow market share, improve customer experience, and drive growth

    Market Analysis

    • Determine ARCA’s customers’ needs and desires by specifying the research needed to obtain market information.
    • Assesses market competition by comparing the company's products to competitors' products.
    • Provides source data for product line communications by defining product marketing communication objectives.
    • Obtains ARCA product market share by working with the sales director to develop product sales strategies.
    • Assesses product data by calling on customers with field salespeople and evaluating sales call results.

     Product Management

    • Manage product development from concept, to design, sample production, testing, launch, promotion, support, and finally product end-of-life
    • Scope and prioritize activities based on business and customer impact and need
    • Work closely with the technology team to deliver on roadmap deadlines and drive product-launched
    • Work with stakeholders to ensure that no one is left out during feature enhancement or development
    • Work with the operations team to ensure that customers’ requests are timely attended to.
    • Act as a product evangelist to build awareness and understanding of the product.
    • Proper documentation of product documents and tasks.
    • Development of product roadmap.
    • Engagement and tracking of job activities of the developers.
    • Responsible for project issues management, escalation management, and change management
    • Follows up on internal and external dependencies required for project delivery to ensure timely delivery of projects

    Reporting

    • Provides information for management by preparing short-term and long-term product sales forecasts and special reports and analyses; answering questions and requests.

    Requirements

    • MS/BS degree in Computer Science, Engineering, or equivalent preferred.
    • A minimum of 5 years experience in product management in a FinTech is a plus and preferable with the Agent Banking business line.
    • Track record of managing all aspects of a successful product throughout its lifecycle.
    • Ability to develop products and effectively communicate recommendations to executive management.
    • Technical background with understanding and/or hands-on experience in software development and web technologies.

    Benefits

    • Internet and Airtime Stipend
    • 13th Month Allowance.
    • Flexible Work Environment.
    • Flexible Work Time (Resume by 8:30 am and close by 3 pm for days physically present at the office).
    • Training Opportunities for upskilling.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Arca Payments Limited on arcapayment.seamlesshiring.com to apply

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