Jobs at the People Practice

Our client, a premium retail gifting business is looking to hire a Digital-Commerce Growth Lead who will be responsible for spearheading the growth and success of our online retail channels which include social commerce. You will lead strategic initiatives, leveraging your expertise in e-commerce, digital marketing, and user experience optimization to drive sales and expand our digital footprint in Nigeria's premium gift market.

Responsibilities

E-commerce Strategy Development:

• Develop and implement comprehensive digital commerce strategies aligned with the company's goals to increase online sales and market share.
• Identify emerging trends, technologies, and opportunities to drive continuous growth and innovation in the digital commerce space.

Digital Marketing and Customer Acquisition:

• Lead digital marketing efforts, including SEO, SEM, social media marketing, and email campaigns, to drive traffic and customer acquisition.
• Collaborate with marketing teams to create compelling and targeted campaigns that resonate with our premium brand image.

User Experience Optimization:

• Continuously optimize the online shopping experience to ensure a seamless, user-friendly interface and mobile responsiveness.
• Conduct regular audits and implement improvements to enhance customer satisfaction, retention, and conversion rates.

Performance Analysis and Reporting:

• Monitor and analyze key performance metrics related to e-commerce sales, website traffic, and customer engagement.
• Prepare detailed reports, providing insights and actionable recommendations to drive strategic decision-making and improve online performance.

Cross-Functional Collaboration:

• Collaborate closely with cross-functional teams, including marketing, sales, and IT, to ensure alignment and seamless execution of e-commerce strategies.
• Coordinate efforts to launch new products, promotions, and initiatives on the e-commerce platform.

What does the role mean in simple terms?

• You will be expected to grow our revenues in the digital space of our business
• You will manage the entire digital sales team from sourcing to customer delivery
• We are looking for a way to target Diasporan Nigerians and this will be one of the first tasks on your table

Qualifications

• Bachelor's degree in Marketing, Business Administration, or a related field. Additional certifications in digital marketing or e-commerce are preferred.
• 5 years of proven experience in e-commerce management or digital marketing, specifically within the retail or e-commerce sector in Nigeria.
• Demonstrated success in developing and executing successful e-commerce growth strategies that drive revenue and customer acquisition.
• Proficiency in digital marketing tools and platforms (SEO, SEM, social media advertising, etc.) and e-commerce platforms (Shopify, Magento, etc.).
• Strong analytical skills, with the ability to interpret data, derive insights, and make data-driven decisions to optimize online performance.

Must have skills

• Strong analytical skills
• Excellent communication and interpersonal skills.
• Ability to build strong relationships and collaborate effectively with cross-functional teams.
• Strong problem-solving and decision-making skills.

go to method of application »

Our client, a premium retail gifting business, is looking to hire a B2B Manager (Gifting) who will be a key player in advancing our corporate gifting sector, blending your strategic business acumen with a keen understanding of the B2B landscape. Responsible for managing the entire corporate gifting process, your role involves client relationship management, strategic planning, and a proven track record in managing and enhancing corporate gifting services. Familiarity with CRM tools and SAAS is essential for this role.

Responsibilities

Client Relationship Management:

• Develop and nurture strong relationships with corporate clients, understanding their gifting needs and building long-term partnerships.
•  Serve as the primary point of contact, ensuring a seamless experience and exceeding client expectations.
• Utilize CRM tools to maintain detailed client profiles, fostering personalized interactions

End-to-End Gifting Process:

• Oversee the complete corporate gifting process, from sourcing and customization to packaging and timely delivery.
• Collaborate with suppliers, internal teams, and logistics to ensure the highest quality and efficiency in the gifting process.

Strategic Planning and Execution:

• Devise and execute strategic plans to drive revenue and expand market presence in the corporate gifting sector.
• Identify emerging trends and opportunities, staying ahead in the competitive landscape.

B2B Focus:

•  Leverage your B2B expertise to identify and pursue new business opportunities in the corporate sector.
•  Tailor gifting solutions to meet the unique needs and branding requirements of corporate clients.

In Simple Terms

As the Corporate Gifting Manager in our B2B Department, your central focus is promoting and enhancing our core product, "Gifting as a Service," within the corporate sector. This includes client engagement, end-to-end excellence in delivering gifting services, strategic planning specific to gifting services, and utilizing CRM tools and SAAS applications for streamlined operations and data-driven decision-making. Embrace exciting challenges, from collaborating with internal teams to ensuring seamless B2B client experiences with our innovative gifting services.

Qualifications

• Bachelor's or Masters degree in Business, Marketing, or a related field.
• 5 years proven experience in B2B corporate gifting management or a similar role, with a focus on promoting services.
• Exceptional negotiation, interpersonal, and communication skills.
• Creative thinking and the ability to tailor gifting service solutions to diverse B2B client needs.
• Familiarity with CRM tools (e.g., Salesforce, HubSpot) and SAAS applications.

Must have skills

• Strong analytical skills
• Excellent communication and interpersonal skills
• Ability to build strong relationships and collaborate effectively
• Strong problem-solving and decision-making skills

go to method of application »

Our client, a premium retail gifting business is looking to hire a Chief Implementation Officer (CIO) who will be instrumental in spearheading the execution of strategic initiatives while upholding the company's brand image in Nigeria's gift industry. The CIO will oversee the implementation of projects, ensuring seamless execution and alignment with our brand values and market expectations.

Responsibilities

Strategic Planning and Implementation:

• Collaborate closely with the executive team to translate business strategies into actionable plans and initiatives that resonate with our premium brand positioning.
• Develop and manage comprehensive project plans, emphasizing quality, uniqueness, and customer appeal in our gift offerings.

Execution Oversight:

• Lead cross-functional teams, emphasizing excellence and attention to detail, to ensure the successful implementation of projects within specified timelines and quality standards.
• Monitor project progress, anticipate potential challenges unique to the Nigerian market, and adapt strategies accordingly to maintain our premium status.

Leadership and Collaboration:

• Provide visionary leadership, fostering a culture of innovation and accountability among team members to execute projects effectively.
• Collaborate closely with department heads, leveraging their expertise to align efforts and ensure cohesive execution across various functions.

Process Improvement and Localization:

• Identify opportunities for process enhancements tailored to the Nigerian market's preferences and cultural nuances, ensuring our offerings remain relevant and desirable.
• Implement best practices that resonate with local customers, maintaining sensitivity to cultural preferences in our product offerings and customer interactions.

What does the role mean in simple terms?

• You will be the key piece in knitting together strategy and execution
• You are coming into a team to bring structure and adherence to processes
• You will need to be assertive and an effective coach to change norms long established
• You will wzrk with a large number of people but not operational except in certain projects

Qualifications

• 5 years of proven leadership experience in a premium retail environment, preferably within the gifting industry or closely related sectors in Nigeria.
• Bachelor's degree in Business Administration, Marketing, or a related field. Advanced certifications (e.g., PMP) would be advantageous.
• Expertise in project management, demonstrating a successful track record of executing strategic initiatives while maintaining high standards of quality and customer satisfaction.
• Exceptional interpersonal and communication skills, including an understanding of Nigerian consumer behavior and cultural nuances.
• Strong analytical abilities and strategic thinking to navigate challenges unique to the Nigerian market and drive innovative solutions.

Must have skills

• Excellent communication and interpersonal skills.
• Ability to build strong relationships and collaborate effectively with cross-functional teams.
• Strong problem-solving and decision-making skills.

go to method of application »

Our client, a premium retail gifting business is looking to hire a highly motivated and detail-oriented Buyer Data Analyst to join our merchandising team. The ideal candidate will possess strong analytical skills, a deep understanding of retail data, and the ability to translate insights into actionable strategies.

Responsibilities

Data Collection and Analysis:

• Gather, clean, and analyze diverse data sets including sales records, market reports, and customer feedback.
• Conduct thorough market research to identify trends, consumer behavior patterns, and competitor activities.

Demand Forecasting and Assortment Planning:

• Utilize statistical models and historical data to forecast demand for products/categories.
• Collaborate with the buying team to assist in assortment planning based on data-driven insights.

Supplier Evaluation and Inventory Optimization:

• Evaluate supplier performance metrics, analyze delivery times, and assess quality standards.
• Monitor inventory levels, turnover rates, and sell-through to optimize stock levels efficiently.

Reporting and Visualization:

• Develop and maintain reporting dashboards to visualize key metrics and trends.
• Prepare regular reports summarizing sales performance, inventory status, and market trends.

Insights and Strategy Development:

• Provide actionable insights and recommendations derived from data analysis to improve buying strategies, pricing, product assortment and inventory distribution.
• Assist in the development of merchandising strategies aligned with data-driven insights.

Collaboration and Communication:

• Collaborate with cross-functional teams including buyers, assistant buyers, marketing, and sales to align strategies and goals.
• Effectively present data-driven insights to stakeholders through reports and presentations.

What does the role mean in simple terms?

• You will be joining a new team called the merchandising department .
• The role is new to the business and will need and experienced person.
• You will be responsible for analyzing trends in number of product categories, product sales behaviour, supplier performance, store-specific performance and customer buying behaviour.
• You have to enjoy numbers and visualising trends in a very simplified manner.
• One of your first tasks will include designing and creating a company specific Order Management System and Demand Forecasting System

Qualifications

• Bachelor's degree in Business, Economics, Statistics, or related field. Advanced degree preferred.
• 4 years of proven experience in a data analysis role, preferably in retail or merchandising.
• Proficiency in data analysis tools (e.g., Excel, SQL, Python, Tableau) and statistical methodologies.
• Strong analytical mindset with the ability to interpret complex data sets and trends.
• Excellent communication skills to convey insights effectively to diverse stakeholders.

Must have skills

• Strong analytical skills
• Excellent communication and interpersonal skills.
• Ability to build strong relationships and collaborate effectively with cross-functional teams.
• Strong problem-solving and decision-making skills.