Jobs at Tempkers Limited

Duties

• Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally
• Respond to customer inquiries about available products and services
• Establish new customer accounts, recording account information on written forms or digitally
• Listen to customer concerns and complaints with the goal of identifying the causes of the problem
• Inventory management and stock taking.
• Refer advanced cases to management for resolution, providing background information as necessary
• Maintain and regularly update financial account information using computer software programs
• Anticipate customer needs, following up with previous customers to offer reorders or additional service
• Building brand awareness and increasing brand value and profitability.
• Increasing product sales and market share.
• Collaborating with different teams such as marketing, creative, legal, etc.
• Ensuring that messaging and marketing activities are aligned with brand and company values.

Qualifications

• Graduate Degree in Management, Social Sciences or Operations
• Minimum of Two years of related work experience.

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Duties

• Be knowledgeable about the product
• Contact new and existing customers to discuss needs
• Emphasize the features of products to highlight how they solve customer problems
• Answer questions about the products
• Negotiate prices and terms and prepare sales agreements
• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide customer feedback to the Store Manager
• Stay up-to-date with new products/services

Requirements

• Interested candidates should possess relevant qualifications.
• 4 years of experience
• Must have experience in retail sales and a supervisory role will be an advantage.
• Must be female.