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  • Posted: Nov 16, 2021
    Deadline: Nov 30, 2021
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  • Tempkers is a tech-outsourcing and freelance community that takes a human centered design thinking approach to bring employers and skilled workers together Tempkers is a global freelance marketplace and online outsourcing firm where organizations and SME's achieve more by connecting and collaborating with independent professionals (freelance agents) to do t...
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    Customer Service Personnel / Operations Executive

    Duties

    • Convert potential customers by recommending goods or services and demonstrating how they benefit the customer personally
    • Respond to customer inquiries about available products and services
    • Establish new customer accounts, recording account information on written forms or digitally
    • Listen to customer concerns and complaints with the goal of identifying the causes of the problem
    • Inventory management and stock taking.
    • Refer advanced cases to management for resolution, providing background information as necessary
    • Maintain and regularly update financial account information using computer software programs
    • Anticipate customer needs, following up with previous customers to offer reorders or additional service
    • Building brand awareness and increasing brand value and profitability.
    • Increasing product sales and market share.
    • Collaborating with different teams such as marketing, creative, legal, etc.
    • Ensuring that messaging and marketing activities are aligned with brand and company values.

    Qualifications

    • Graduate Degree in Management, Social Sciences or Operations
    • Minimum of Two years of related work experience.

    Method of Application

    Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the email.

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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