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  • Posted: Aug 13, 2026
    Deadline: Not specified
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  • Sun King designs, distributes, and finances solar home energy for the 1.8 billion people without reliable electricity. We are the largest solar provider for off-grid homes in Africa and Asia with over 82 million customers in more than 40 countries.

     

    Phone Business Manager - Retail

    Reporting To: Phone Business Manager - Retail (Nigeria)

    What you would be expected to do

    • Store Network Performance - own regional sales delivery across all Sun King Shops and Partner Stores; track daily sales per store; diagnose and fix unproductive outlets fast; recommend activation, remediation, or exit for stores that fail productivity or portfolio thresholds, using the Partner Store Assessment framework for every new outlet before it trades.
    • PSE Management & Development - recruit, onboard, and supervise PSEs per Sun King HR guidelines; ensure Litmos certification within 2 weeks of onboarding; run weekly store visits and structured coaching (pitch, PayGo value proposition, financing language, platform use); manage rosters, coverage, and PSE performance reviews; maintain optimum headcount.
    • Sales Quality & Collections - own origination quality at store level: customer screening, documentation, approved financing terms; monitor FPD and store-level PAR30 daily; execute follow-up procedures on arrears with the call centre and field ; escalate outlet-level risk patterns (mis-selling, cluster delinquency, fraud indicators) to the Phone Business Manager – Retail with evidence.
    • Inventory & Merchandising - manage stock across stores: requisition, secure custody, reconciliation, and inter-store balancing, with replenishment gated on store portfolio quality; enforce brand merchandising, POS display, pricing, and contractual compliance in every outlet; zero tolerance on stock variance.
    • Partner Relationships & Reporting — maintain strong working relationships with partner store owners, resolving operational issues before they become commercial ones; coordinate with regional agent-channel management so retail and agent activity complement rather than cannibalise; submit accurate weekly reports on deadline; feed field intelligence; rival retail financing plays, pricing pressure, customer objections; up the channel.

    Requirements
    You might be a strong candidate if you:

    • Hold an HND/BSc in a business-related field with 4+ years' experience in retail sales, telco/device retail, or branch/multi-store operations.
    • Have managed in-store sales staff across multiple locations.
    • Have PAYG, device financing, or installment-credit exposure (solar an advantage, not a requirement).
    • Know the assigned region's retail corridors and trade clusters.
    • Strong retail floor management and multi-site supervision; relationship management with store owners.
    • Digital literacy — CRM, Looker, stock tools; coaching and communication strength; disciplined with data.
    • Excellent evaluation skills with proficiency in using data to drive resolutions (Excel, CRM tools).
    • Deep knowledge of collections processes and credit management in a low-income customer segment.
    • Willingness to travel across the region.

    What Sun King Offers

    • Professional growth in a dynamic, rapidly expanding, high-social-impact industry
    • An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet.
    •  A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
    •  Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

    go to method of application »

    Phone Business Manager - Retail

    Reporting To: Phone Business Manager - Retail (Nigeria)

    What you would be expected to do

    • Store Network Performance - own regional sales delivery across all Sun King Shops and Partner Stores; track daily sales per store; diagnose and fix unproductive outlets fast; recommend activation, remediation, or exit for stores that fail productivity or portfolio thresholds, using the Partner Store Assessment framework for every new outlet before it trades.
    • PSE Management & Development - recruit, onboard, and supervise PSEs per Sun King HR guidelines; ensure Litmos certification within 2 weeks of onboarding; run weekly store visits and structured coaching (pitch, PayGo value proposition, financing language, platform use); manage rosters, coverage, and PSE performance reviews; maintain optimum headcount.
    • Sales Quality & Collections - own origination quality at store level: customer screening, documentation, approved financing terms; monitor FPD and store-level PAR30 daily; execute follow-up procedures on arrears with the call centre and field ; escalate outlet-level risk patterns (mis-selling, cluster delinquency, fraud indicators) to the Phone Business Manager – Retail with evidence.
    • Inventory & Merchandising - manage stock across stores: requisition, secure custody, reconciliation, and inter-store balancing, with replenishment gated on store portfolio quality; enforce brand merchandising, POS display, pricing, and contractual compliance in every outlet; zero tolerance on stock variance.
    • Partner Relationships & Reporting — maintain strong working relationships with partner store owners, resolving operational issues before they become commercial ones; coordinate with regional agent-channel management so retail and agent activity complement rather than cannibalise; submit accurate weekly reports on deadline; feed field intelligence; rival retail financing plays, pricing pressure, customer objections; up the channel.

    Requirements
    You might be a strong candidate if you:

    • Hold an HND/BSc in a business-related field with 4+ years' experience in retail sales, telco/device retail, or branch/multi-store operations.
    • Have managed in-store sales staff across multiple locations.
    • Have PAYG, device financing, or installment-credit exposure (solar an advantage, not a requirement).
    • Know the assigned region's retail corridors and trade clusters.
    • Strong retail floor management and multi-site supervision; relationship management with store owners.
    • Digital literacy — CRM, Looker, stock tools; coaching and communication strength; disciplined with data.
    • Excellent evaluation skills with proficiency in using data to drive resolutions (Excel, CRM tools).
    • Deep knowledge of collections processes and credit management in a low-income customer segment.
    • Willingness to travel across the region.

    What Sun King Offers

    • Professional growth in a dynamic, rapidly expanding, high-social-impact industry
    • An open-minded, collaborative culture with enthusiastic colleagues driven by the challenge of innovation and making a profound impact on people and the planet.
    •  A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
    •  Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun King Center for Leadership.

    go to method of application »

    Regional Mentor, Savannah (Nigeria)

    Location: Yola, Adamawa

    About the role

    • We are looking for a Regional Mentor to facilitate learning delivery, developing content and mentoring sales staff & agents within the Region.

    What you would be expected to do

    • Delivering classroom and/or field training
    • Maintaining set KPIs and achieving training targets as required
    • Designing training assessments with the guidance of the Training Manager
    • Ensuring 100% adoption and usage of technology-based work tools by all field staff
    • Driving consistent & accelerated learning performance through data tools
    • Ensure timely communication of policies, training updates & changes to the relevant departments
    • Collecting and providing feedback on the implementation’s new tools, products and processes.
    • Running & administration of knowledge-based platforms
    • Drive engagement & lesson completion of Litmos (learning management system)
    • Induction and mentoring of field-based staff.
    • Develop and improve training materials and concepts.

    You might be a strong candidate if you

    • Have a Degree in Education, or any related field as a plus
    • Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing.
    • Have the ability to conceptualize and develop a conducive learning environment
    • Are Diligent, accurate, reliable.
    • Are Skilled in Microsoft office and other visualization tools
    • Have good problem-solving skills and you think beyond the box.
    • Are Flexible to travel frequently to remote areas.
    • Are conversant with the use of smart phones and phone applications.
    • Have excellent communication.
    • Have territory knowledge will be an added advantage.

    go to method of application »

    Regional Mentor, Confluence (Nigeria)

    About the role

    • We are looking for a Regional Mentor to facilitate learning delivery, developing content and mentoring sales staff & agents within the Region.

    What you would be expected to do

    • Delivering classroom and/or field training
    • Maintaining set KPIs and achieving training targets as required
    • Designing training assessments with the guidance of the Training Manager
    • Ensuring 100% adoption and usage of technology-based work tools by all field staff
    • Driving consistent & accelerated learning performance through data tools
    • Ensure timely communication of policies, training updates & changes to the relevant departments
    • Collecting and providing feedback on the implementation’s new tools, products and processes.
    • Running & administration of knowledge-based platforms
    • Drive engagement & lesson completion of Litmos (learning management system)
    • Induction and mentoring of field-based staff.
    • Develop and improve training materials and concepts.

    You might be a strong candidate if you

    • Have a Degree in Education, or any related field as a plus
    • Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing.
    • Have the ability to conceptualize and develop a conducive learning environment
    • Are Diligent, accurate, reliable.
    • Are Skilled in Microsoft office and other visualization tools
    • Have good problem-solving skills and you think beyond the box.
    • Are Flexible to travel frequently to remote areas.
    • Are conversant with the use of smart phones and phone applications.
    • Have excellent communication.
    • Have territory knowledge will be an added advantage.

    go to method of application »

    Regional Mentor, Riverline (Nigeria)

    Location: Yenagoa, Bayelsa

    About the role

    • We are looking for a Regional Mentor to facilitate learning delivery, developing content and mentoring sales staff & agents within the Region.

    What you would be expected to do

    • Delivering classroom and/or field training
    • Maintaining set KPIs and achieving training targets as required
    • Designing training assessments with the guidance of the Training Manager
    • Ensuring 100% adoption and usage of technology-based work tools by all field staff
    • Driving consistent & accelerated learning performance through data tools
    • Ensure timely communication of policies, training updates & changes to the relevant departments
    • Collecting and providing feedback on the implementation’s new tools, products and processes.
    • Running & administration of knowledge-based platforms
    • Drive engagement & lesson completion of Litmos (learning management system)
    • Induction and mentoring of field-based staff.
    • Develop and improve training materials and concepts.

    You might be a strong candidate if you

    • Have a Degree in Education, or any related field as a plus
    • Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing.
    • Have the ability to conceptualize and develop a conducive learning environment
    • Are Diligent, accurate, reliable.
    • Are Skilled in Microsoft office and other visualization tools
    • Have good problem-solving skills and you think beyond the box.
    • Are Flexible to travel frequently to remote areas.
    • Are conversant with the use of smart phones and phone applications.
    • Have excellent communication.
    • Have territory knowledge will be an added advantage.

    go to method of application »

    Regional Mentor, East Central (Nigeria)

    About the role

    • We are looking for a Regional Mentor to facilitate learning delivery, developing content and mentoring sales staff & agents within the Region.

    What you would be expected to do

    • Delivering classroom and/or field training
    • Maintaining set KPIs and achieving training targets as required
    • Designing training assessments with the guidance of the Training Manager
    • Ensuring 100% adoption and usage of technology-based work tools by all field staff
    • Driving consistent & accelerated learning performance through data tools
    • Ensure timely communication of policies, training updates & changes to the relevant departments
    • Collecting and providing feedback on the implementation’s new tools, products and processes.
    • Running & administration of knowledge-based platforms
    • Drive engagement & lesson completion of Litmos (learning management system)
    • Induction and mentoring of field-based staff.
    • Develop and improve training materials and concepts.

    You might be a strong candidate if you

    • Have a Degree in Education, or any related field as a plus
    • Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing.
    • Have the ability to conceptualize and develop a conducive learning environment
    • Are Diligent, accurate, reliable.
    • Are Skilled in Microsoft office and other visualization tools
    • Have good problem-solving skills and you think beyond the box.
    • Are Flexible to travel frequently to remote areas.
    • Are conversant with the use of smart phones and phone applications.
    • Have excellent communication.
    • Have territory knowledge will be an added advantage.

    go to method of application »

    Regional Mentor (Nigeria)

    About the role

    • We are looking for a Regional Mentor to facilitate learning delivery, developing content and mentoring sales staff & agents within the Region.

    What you would be expected to do

    • Delivering classroom and/or field training
    • Maintaining set KPIs and achieving training targets as required
    • Designing training assessments with the guidance of the Training Manager
    • Ensuring 100% adoption and usage of technology-based work tools by all field staff
    • Driving consistent & accelerated learning performance through data tools
    • Ensure timely communication of policies, training updates & changes to the relevant departments
    • Collecting and providing feedback on the implementation’s new tools, products and processes.
    • Running & administration of knowledge-based platforms
    • Drive engagement & lesson completion of Litmos (learning management system)
    • Induction and mentoring of field-based staff.
    • Develop and improve training materials and concepts.

    You might be a strong candidate if you

    • Have a Degree in Education, or any related field as a plus
    • Have at least 2 years background in training and coaching; preferably in the areas of sales or marketing.
    • Have the ability to conceptualize and develop a conducive learning environment
    • Are Diligent, accurate, reliable.
    • Are Skilled in Microsoft office and other visualization tools
    • Have good problem-solving skills and you think beyond the box.
    • Are Flexible to travel frequently to remote areas.
    • Are conversant with the use of smart phones and phone applications.
    • Have excellent communication.
    • Have territory knowledge will be an added advantage.

    Method of Application

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