Jobs at Rosabon Financial Services

Scope and Impact

• The Team lead, Asset creation, plays a major role in continuously improving risk asset sales/loan disbursement within the company, and strategically creating relationships for customers while ensuring proper and adequate inflow of new customers and outflow of risk assets in the company to ultimately increase and maintain the credit balance of the company for efficient operation.

Job Summary

• The Team Lead, Consumer Lending (Public Sector) will be responsible for driving and optimizing sales within the Asset Creation Team, consistently following up with team members and customers to maintain relationships and generate sales to meet set targets.

Responsibilities

• Build and maintain the team staff requirements
• Manage day-to-day Consumer Credit team operations.
• Build, develop and grow team members for optimum performance
• Constantly liaise, coach, mentor and motivate team members for optimal lead generation and conversion.
• Responsible for monitoring and ensuring team members meet set targets
• Conduct deep-dive analysis on key growth indicators for products, people, and process optimization.
• Generate and contribute via market analysis and customer perception of new products.
• Establish and maintain a good customer base
• Strategically devise means to help self and team members to generate and maintain quality sales contacts
• Motivate, train and maintain a healthy and effective team
• Identify, develop, and implement process change towards improving customer satisfaction and sales efficiency.

Key Performance Indicators:

• New Leads/Opportunities
• Client Acquisition and Customer Retention Rate
• Sales Volume per team member and collectively
• Existing Client Engagement
• Upsell/Cross-Sell Rates
• Percentage target met periodically

Requirements

• Minimum education level –First degree in any discipline from a reputable academic institution.
• Postgraduate qualification(s) and professional membership will be an added advantage.
• Demonstrated track record of meeting/exceeding goals as an individual contributor.
• Successful experience building a territory from little or nothing.
• 5 years+ of progressive experience in sales and marketing of financial products (Consumer Lending)

Skills / Competencies:

• Highly motivated and passionate about sales with a genuine drive to succeed.
• Previous experience in driving sales ideally across all company products.
• Strong personal network within the industry.
• Excellent verbal and written communication skills.
• Detail-oriented and ability to prioritize and handle multiple tasks at any given time.
• Ability to lead and motivate a large team.
• Strong sales, analytical, organization and people skills required.
• Proficient in Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to adapt quickly to new technologies, products and procedures
• Ability to work and thrive in a multi-tasked and fast-paced environment.
• Professional “get it done” attitude and work ethic.

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Job Summary

• The Rosabon Sales Executive is required to collect and prepare all materials needed to process transactions (loans and investments).
• He/ She will also responsible for reviewing loan applications evaluating the potential risks of granting loans to applicants.

Scope and Impact

• The candidate will be tasked with the responsibility of selling various loan products.
• He / She will act as liaison between customers and our financial institution and will help qualified applicants acquire loans in a timely manner.

Duties and Responsibilities

• Evaluate credit worthiness by processing loan applications and documentation within specified limits
• Interview applicants to determine financial eligibility and feasibility of granting loans
• Determine all applicable ratios and metrics and set up debt payment plans
• Communicate with clients either to request or to provide information
• Justify decisions (approvals/rejections) and report on them
• Complete loan contracts and counsel clients on policies and restrictions
• Review loan agreements to ensure that they are complete and accurate according to policy
• Update account records, Compute payment schedules and transactions on ERP
• Confer with underwriters to aid in resolving loan application problems.
• Update job knowledge on types of loans and other financial services
• Assess customer needs, explore all options and introduce different types of loans
• Develop referral networks, suggest alternate channels and cross-sell products and services to accomplish quotas
• Go the “extra mile” to build trust relationships, customer loyalty and satisfaction throughout the underwriting process
• Operate in compliance with laws and regulations and adhere to lending compliance guidelines
• Deposit mobilization to meet set targets

Key Performance Indicators

• Meet Set Monthly loan and investment Targets
• Reduced number of Non-Performing loans
• Customer retention rate of minimum 90% across loan and investment products

Requirements

• Candidates should possess a B.Sc Degree in Finance, Economics or a related field
• Proven working experience as a Loan Officer
• Familiarity with computers and banking applications/software
• Solid understanding of direct/indirect lending products and practices
• Customer satisfaction orientation and sales competencies
• Ability to work in a goal oriented environment and meet set target.

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Job Summary

• The Telesales Executive is responsible for driving revenue growth by engaging potential and existing customers through outbound and inbound calls.
• The role focuses on converting leads into sales, maintaining accurate records of all interactions, and ensuring excellent customer service throughout the sales cycle.
• Success in this role is measured by the ability to meet or exceed monthly sales targets, build strong customer relationships, and accurately document all sales activities.

What You’ll Do

• Make outbound calls to prospective clients and convert leads into sales.
• Achieve and exceed monthly sales targets.
• Maintain accurate records of calls and sales activities.
• Provide excellent customer service, handling inquiries and resolving issues professionally.
• Prepare and submit timely sales reports.

What We’re Looking For

• Minimum of OND/HND/Bachelor’s degree.
• 1–3 years’ telesales or customer service experience preferred.
• Strong communication and negotiation skills.
• Proficiency in Microsoft Office and CRM tools.
• Ability to manage difficult or high-profile clients with confidence.
• Goal-oriented and comfortable working in a target-driven environment.