Jobs at Resource Intermediaries Limited

Duties / Description

• Staff Supervision:
  • Oversee the work of waitstaff, bussers, hosts/hostesses, and other restaurant staff.
  • Train new employees on restaurant policies, procedures, and service standards.
  • Schedule staff shifts and ensure adequate staffing levels.
  • Conduct performance reviews and provide feedback to staff.
  • Address employee concerns and resolve any conflicts that may arise.
  • Ensure staff compliance with all safety and sanitation regulations.
• Guest Service:
  • Greet and welcome guests to the restaurant.
  • Respond to guest inquiries and resolve any complaints or issues promptly and professionally.
  • Ensure that all guests receive excellent service and have a positive dining experience.
  • Monitor guest satisfaction levels and identify areas for improvement.
• Restaurant Operations:
  • Assist with the opening and closing procedures of the restaurant.
  • Monitor food and beverage orders to ensure accuracy and timely delivery.
  • Assist with inventory management and ordering supplies.
  • Ensure that the restaurant is clean, organized, and well-maintained.
  • Maintain a safe and secure work environment for staff and guests.
  • Assist with special events and catering as needed.
• Financial Responsibilities:
  • Assist with the processing of credit card payments and other financial transactions.
  • Monitor restaurant sales and identify any trends or areas of concern.
  • Assist with the preparation of daily and weekly reports.

Qualifications

• High School Diploma or equivalent required.
• 2+ years of experience in a fast-paced restaurant environment.
• Prior supervisory experience preferred.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work effectively under pressure and in a team environment.
• Knowledge of food safety and sanitation regulations.
• Ability to stand for long periods and lift up to 25 pounds.
• Food Handler's Certification preferred.

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Summary

• The Restaurant Manager is responsible for the overall success of the restaurant.
• This includes overseeing all aspects of restaurant operations, including staff management, guest satisfaction, financial performance, and maintaining a profitable and efficient business.

Essential Duties and Responsibilities
Staff Management:

• Recruit, hire, train, and supervise all restaurant staff, including servers, bartenders, cooks, hosts, and support staff.
• Conduct performance reviews, provide feedback, and address employee concerns.
• Develop and implement staff training programs to improve service quality and efficiency.
• Create and manage staff schedules to ensure adequate staffing levels.
• Maintain a positive and productive work environment for all employees.

Guest Service:

• Ensure that all guests receive excellent service and have a positive dining experience.
• Respond to guest inquiries and complaints promptly and professionally.
• Monitor guest satisfaction levels and identify areas for improvement.
• Implement strategies to enhance the guest experience.

Financial Performance:

• Develop and implement strategies to increase restaurant revenue and profitability.
• Manage restaurant budgets and control costs.
• Monitor inventory levels and food costs.
• Analyze sales data and identify trends.
• Ensure accurate and timely financial reporting.

Restaurant Operations:

• Oversee all aspects of restaurant operations, including food preparation, service, and cleanliness.
• Maintain a safe and sanitary work environment for staff and guests.
• Ensure compliance with all food safety and sanitation regulations.
• Conduct regular inspections of the restaurant to identify and address any issues.
• Coordinate with vendors and suppliers.
• Plan and execute special events and promotions.

Marketing and Sales:

• Develop and implement marketing strategies to attract new customers and retain existing ones.
• Build and maintain relationships with local businesses and community organizations.
• Utilize social media and other marketing channels to promote the restaurant.

Qualifications

• Bachelor's Degree in Hospitality Management or a related field preferred.
• 3+ years of experience as a Restaurant Manager or Assistant Manager.
• Proven track record of success in managing restaurant operations.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time management skills.
• Strong financial acumen and analytical skills.
• Proficiency in Microsoft Office Suite.
• Restaurant industry knowledge and experience.
• Food Handler's Certification required.
• Ability to work flexible hours, including evenings and weekends.

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Summary

• The Restaurant Cashier is responsible for accurately and efficiently processing customer payments, providing excellent customer service, and maintaining the cash register and till area in a clean and organized manner.

Duties and Responsibilities
Process Customer Payments:

• Accurately process customer payments, including cash, credit cards, debit cards, and other forms of payment.
• Ensure that all transactions are entered correctly into the point-of-sale (POS) system.
• Issue receipts and provide change to customers.
• Balance the cash drawer at the beginning and end of each shift.
• Resolve any payment issues or discrepancies promptly.

Customer Service:

• Greet and welcome customers in a friendly and professional manner.
• Answer customer questions about the menu, prices, and restaurant policies.
• Provide excellent customer service and ensure customer satisfaction.
• Handle customer complaints and resolve issues in a timely and effective manner.
• Assist customers with ordering food and beverages, as needed.

Cash Handling and Security:

• Follow all cash handling procedures to ensure the security of cash and other valuables.
• Maintain a clean and organized cash register and till area.
• Report any suspicious activity or security concerns to the manager.

Other Duties:

• Assist with other restaurant duties as needed, such as bussing tables, refilling beverage stations, and assisting other staff members.
• Maintain a clean and organized work area.
• Adhere to all restaurant policies and procedures.

Qualifications

• High School Diploma or equivalent preferred.
• Prior experience as a cashier or in a customer service role is preferred.
• Basic math and cash handling skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively under pressure and in a fast-paced environment.
• Ability to stand for long periods and lift up to 25 pounds.
• Positive and friendly demeanor.

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Job Description

• Conducting basic maintenance checks
• Mapping out routes
• Maintaining vehicle hygiene
• Checking all relevant equipment
• Adhering to road signals
• Respecting other drivers
• Keeping logs and collecting daily schedules

Qualifications

• Valid driver's license with a clean driving record.
• Relevant years of professional driving experience are preferred.
• Knowledge of traffic laws and regulations.
• Excellent driving skills and a strong safety record.
• Ability to lift and carry heavy objects.
• Good communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Ability to follow instructions and work safely.