Jobs at Resource Intermediaries Limited

Responsibilities

• Clean all kitchen equipment, accessories, and workstations thoroughly before beginning daily operation.
• Take opening stock of raw materials and update inventory records accordingly.
• Prepare raw materials, including mixing batters, seasoning, and grilling proteins.
• Ensure raw materials are stored appropriately and follow FIFO (First In, First Out) and LILO (Last In, Last Out) methods to avoid spoilage and wastage.
• Assist grillers when grilling or frying products according to approved recipes and instructions provided by the offline order taker.
• Monitor and document stock levels of grilling/frying raw materials.
• Notify the Shift Manager when stock levels fall below the pre-agreed threshold to ensure uninterrupted operations.
• Observe food safety and hygiene practices during all stages of food preparation.
• Maintain cleanliness in the workstation and surrounding areas to meet health and safety regulations.
• Work collaboratively with other team members to enhance branch profitability and operational efficiency.
• Count and double-check leftover stock at the end of the day.
• Clean all equipment and workstations, adhering to the closing cleaning procedure.
• Record daily activities, including stock usage, incidents, and feedback, in the designated records or portals.
• Submit daily reports to the Sift Manager for review.

Requirements

• OND / HND / BSc
• 1 - 3 years experience 
• Ability to communicate in English
• Hardworking and committed
• Smart and presentable
• Attention to details
• Ability to work as a team
• Ability to multitask and work under pressure.

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Responsibilities

• Perform opening cleaning procedures to ensure a clean and welcoming environment.
• Open the EPOS TILL, ensuring it's ready for transactions.
• At the end of the day, reconcile all sales and log data into the EPOS system.
• Record all incidents on the End-of-Day notes and complete closing cleaning procedures.
• Acknowledge every customer upon arrival with a warm welcome message.
• Assist customers in identifying their needs and provide detailed information about products and services.
• Utilize upselling and cross-selling techniques to increase revenue.
• Acknowledge customers' departure with appreciation.
• Receive orders from walk-in customers and confirm payments.
• Log customer contact details and purchased products accurately.
• Confirm product availability from the production unit and communicate with the online order taker as needed.
• Handle customer complaints promptly, providing appropriate solutions or alternatives.
• Escalate unresolved issues to the Team Captain or relevant unit.
• Follow up with customers to ensure satisfactory resolution of complaints.
• Work closely with team members to ensure the branch's profitability.
• Communicate effectively with other units (e.g., production, online sales) for seamless operations.
• Maintain accurate records of daily activities and sales transactions.
• Report key activities, incidents, and sales summaries at the end of each shift.
• Report to work punctually and maintain professionalism throughout all interactions.

Requirements

• OND / HND / BSc
• 1 - 3 years experience 
• Ability to communicate in English
• Hardworking and committed
• Smart and presentable
• Attention to details
• Ability to work as a team
• Ability to multitask and work under pressure.

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Responsibilities

• Takes orders and packages gift items.
• Timely delivery of items to the right location.
• Collaborate with other team members to ensure seamless service.
• Makes sure all orders requested for are completely packed.
• Ensures clients are satisfied with delivered items and show display.

Requirements

• OND qualification
• 0 - 2 years experience
• Good communication skills
• Creative and composed
• Ability to manage time well
• Flexible and willing to learn
• Attention to details
• Problem-solving skills
• Highly organized
• Neat and presentable.

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Responsibilities

• Thorough cleaning of assigned locations
• Practice safety rules and follow guidelines
• Proper maintenance of every cleaning equipment
• Sanitization and disinfection
• Proper documentation of cleaning activities.

Requirements

• SSCE / OND qualification
• 0 - 2 years experience
• Good communication and interpersonal skills
• Timely and hardworking
• Flexible and willing to work overtime
• Neat, Smart and presentable
• Attention to details and readiness to learning
• Ability to work as a team
• Must be physically fit
• Ability to multitask and work under pressure
• Willingness to resume extra early and close late on certain days.