Job Description
The essence of this role is to centralize all operational and regulatory responsibilities relating to the Credit function, to enhance the levels of service, compliance, timeliness, and quality of credit regulatory reporting.
The successful candidate will be responsible for:
All regulatory Credit returns mandated by the Central Bank of Nigeria (“CBN”), including but not limited to:
- Monthly capital adequacy and credit portfolio position reports
- Monthly Credit Risk Management System (“CRMS”) submissions
- Management and implementation of ongoing information updates on the CRMS
All regulatory Credit returns mandated by the CBN in respect of credit bureaus, including but not limited to:
- Monthly credit portfolio position reports to all credit bureaus subscribed to by RMBN
- On-going information updates on clients’ credit positions as may be required
- All Credit regulatory returns mandated by the FirstRand Group (the “Group”) in respect of the South African Reserve
- Bank (“SARB”) reporting requirements, including periodic credit portfolio position reports (including but not limited to BA returns)
- All regulatory Credit returns mandated by the FirstRand Group in respect of ongoing risk Management (“ORM”) practices
- Accurately prepare and respond to credit portfolio position requests from other departments in the bank, including
- Compliance, Risk, Finance, Operations, and Internal Audit.
All other ad-hoc Credit information requests from shareholders/other stakeholders and regulators:
- Provide support to the Credit team (and in some instances generate) in terms of all credit portfolio reporting to the Board and Executive Committee
- Liaise with internal stakeholders to ensure that credit file contents are up to date as per CBN guidelines
Credit Control and Loan Disbursement:
- Participate in Deal Conclusion Forums and the New Product Approval process
- Review Credit Facility agreements to ensure that all conditions precedent to drawdown are in place before disbursement
- Collateral Management
- Thorough monitoring of conditions and covenant breaches
- Overall monitoring and control of credit documentation and processes credit post-analyses
Effective teamwork, self-management, and alignment with group values:
- Imbibe the RMB promises & continually drive RMB’s values
- Continuously assess own performance, seek timely and clear feedback as well as request training where appropriate
- Identify effective activities to address own development gaps
- Create own development plan and review the plan with the manager
- Maintain a positive attitude and respond openly to feedback
- Understand which competencies and skills are required to be mastered to ensure personal development and performance
- Keep abreast of learning opportunities, changing products, and trends
Qualifications and Experience:
- An undergraduate degree in a relevant discipline
- Minimum of seven years of relevant working experience within a Nigerian bank or financial institution
- Prior experience in credit (preferably regulatory reporting / Credit Admin and operations) will be an added advantage
- Good understanding of the Nigerian Banking Industry and its regulatory requirements
Competency and General Skills:
Technical Skills:
- General knowledge and understanding of business, industry, and the macroeconomic environment
- Good understanding of financial instruments and banking products, as well as their linkages in determining
- High level competency in MS Office
- High level of numeracy
- Strong ability to read and analyze data
- Strong verbal and written communication
- Sound presentation skills
Key Competencies:
- Result-oriented and driven - A self-starter who produces a consistently high quality of output within agreed
- deadlines. Prompt and proactive in driving for results and has problem-solving aptitude.
- Creative / Innovative - Must possess the ability to identify and initiate more efficient ways of doing things.
- Detail - Must possess a strong level of attention to detail, and accuracy and be well organized, which are considered
- essential for regulatory reporting. Must also possess the ability to process and work with large volumes of data.
- Good communication skills - Must possess the ability to communicate and debate views effectively,
- constructively and convincingly using verbal and non-verbal means.
- Relationship-building capability - Must possess the ability to put people at ease and build sound relationships
- based on mutual trust and openness.
Human Relations Profile:
- Ability to strike and maintain good client relationships.
- Strong character & integrity paramount
- High degree of self-confidence; pleasant personality; well-presented
- Well organized / good time management skills / disciplined/ detail orientated
- Self-starter able to work with minimal supervision
- Team oriented
- Flexible when necessary and able to work effectively under pressure
go to method of application ยป
Job Description
This role involves managing the entire onboarding process, ensuring that clients have a positive experience from the outset, and addressing any issues that arise during the transition. This role involves developing and implementing strategies to enhance the overall client experience, addressing client concerns, and fostering strong relationships with clients
The successful candidate will be responsible for:
KYC /Onboarding:
- Drive the account opening process end to end ensuring regulatory compliance, completeness, and reporting
- Ensure and sustain a customer-centric business culture, leveraging on the RMBN bouquet of products and services
- Awareness and understanding of the regulatory framework, in which the business operates, and the regulatory requirements and expectations relevant to the function
- Steward regulatory and day-to-day engagement with coverage, product, and compliance on all KYC requirements and processes
- Ensure KYC refresh is in accordance with the risk profile and anniversary date
- Oversee profiling and maintenance of PEP classification and other high-risk documentation
- Ensure clients’ Risk Rating is processed at onboarding and continuous reviews as well as Enhanced Due Diligence if needed
- Drive cross-selling of RMBN products & services through the customer service desk to maximize the bank’s share of the wallet
- Collaborate with the business teams to onboard new customers, ensure KYC compliance, KYC maintenance or refresh exercises
- Promote high ethical and integrity standards, establish a culture within the bank that establishes and demonstrates to all personnel the importance of KYC and customer service
- Active participation in the unit’s audit and regulatory examinations
- Drive frequent review of governance manuals and processes in line with industry best standards and regulatory guidelines in Nigeria and SA
- Ensure adequate resources are made available for operational efficiency and effectiveness Inform and respond to market and regulatory change to ensure customer excellence and regulatory compliance
- Drive change management and process improvement to enhance efficiency and effectiveness
Account Management Duties:
- Performs the initiator or maker role
- Verify and confirm completeness of documents as well as necessary due diligence before profiling
- Maintain and update clients’ information on the bank’s operating system and other required platforms for transaction alerts, account statements etc. per the requested frequency
- Initiate account management-related activities such as opening, and closing accounts etc.
- Review and maintain accurate up-to-date clients’ mandate folders
- Ensure the signatory lists on the relevant systems are updated timely to avoid any operational loss to the Bank
- Responsible for the client's request for the addition and removal of authorized officers
- Develop process improvements to enhance efficiency and effectiveness
- Continuous Account Maintenance and ensure correct status is maintained on the relevant system
Qualifications and Experience:
- An undergraduate degree in a relevant discipline
- Minimum of seven years of relevant working experience within a Nigerian bank or financial institutions
Competency and General Skills:
Key Competencies
- Result-oriented and driven - A self-starter who produces a consistently high quality of output within agreed deadlines. Prompt and proactive in driving for results and has problem-solving aptitude.
- Creative / Innovative - Must possess the ability to identify and initiate more efficient ways of doing things.
- Detail - Must possess a strong level of attention to detail, and accuracy and be well organized, which are considered essential for regulatory reporting. Must also possess the ability to process and work with large volumes of data.
- Good communication skills - Must possess the ability to communicate and debate views effectively, constructively, and convincingly using verbal and non-verbal means.
- Relationship-building capability - Must possess the ability to put people at ease and build sound relationships based on mutual trust and openness.
Human Relations Profile
- Ability to strike and maintain good client relationships.
- Strong character & integrity paramount
- High degree of self-confidence; pleasant personality; well-presented
- Well organized / good time management skills / disciplined/ detail orientated
- Self-starter able to work with minimal supervision
- Team oriented
- Flexible when necessary and able to work effectively under pressure
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