Jobs at PalmPay

POSITION OVERVIEW

We are seeking a highly skilled and detail-oriented Senior Reconciliation Analyst to join our finance team. The Senior Reconciliation Analyst will play a critical role in ensuring the accuracy and integrity of financial data by reconciling transactions, accounts, and statements. This role is instrumental in maintaining financial compliance and providing valuable insights to support decision-making processes.

Responsibilities

• Develop and execute process, standards, guidelines and service level agreements for partnering organizations.
• Attend to customer and merchant disputes and ensure prompt resolution.
• Liaise with banks and aggregators on settlement discrepancies. 
• Identifying, negotiating and closing partnerships deals on direct product offerings.
• Liaising with switching companies and card schemes on Settlement issues
• Reconciliation of transactions routed through various payments platforms including POS.
• Daily reconciliation of accounts for exceptions and subsequent escalation of exceptions to        the switch and other vendors or third parties for resolution.
• Ensures timely reconciliation of all transactions done on the terminals.
• Ensure daily validation of transaction posting on system.

Qualifications

• candidate should have 4-5 years proven experience

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Our dynamic organisation is looking for an equally dynamic Talent Acquisition Specialist who will be working with the HR Department to identify and recruit qualified candidates for diverse top-level roles within the organisation spanning our different branches in Africa.

The ideal candidate would be responsible for developing organisational standards, defining the requirements for the vacant company positions, and actively seeking out qualified candidates through networking systems and social media marketing.

Duties and Responsibilities:

• Coordinating with recruiting team and Hiring Managers for defining the requirements for vacant roles across Africa (Nigeria, Ghana, Kenya, Uganda, Egypt, Cote d'iviore, Tanzania, etc.)
• Maintain resume websites and connect with potential employees across multiple digital platforms.
• Match top-level professionals with high-level employment opportunities.
• Send recruiting emails to passive candidates and follow up when necessary.
• Interact with other departments within the organisation to coordinate hiring efforts, including the accounting and legal departments.
• Create or recommend strategies to improve recruiting processes.
• Maintain organised databases with candidates’ data (e.g., in the ATS utilised by the organisation).
• Conduct benchmark analyses on compensation and benefits plans for different roles as well as seniority levels.
• Conduct research on compensation and benefits for various positions and seniority levels across Africa.

Requirements:

• Minimum of Bachelors’ Degree in Human Resources Management, or other related fields.
• Prior experience as a Recruiter, Head-hunter, Talent Acquisition Specialist, or related roles.
• Sound knowledge of online/offline sourcing methods.
• Hands-on experience with sourcing tools (e.g., LinkedIn).
• Advanced knowledge of sourcing techniques (including Boolean search).
• Familiarity with HR databases and Application Tracking Systems.
• Experience in report writing and data analytics.
• Experience in high volume recruitment 
• Professional Human Resource certifications is an added advantage.