Jobs at Multipro Consumer Products Limited

Job Summary

• The lounge receptionist serves as the first point of contact for guests, ensuring a warm welcome and a smooth, enjoyable experience.

Key Responsibilities

• Greet and welcome guests promptly and courteously
• Manage reservations, bookings, and walk-in guests
• Answer calls and respond to customer inquiries
• Escort guests to their seats or reserved sections
• Coordinate with service staff to ensure efficient guest flow
• Handle customer concerns or complaints professionally
• Maintain a clean and organized reception area.
• Monitor guest traffic and assist in crowd control when necessary.

Qualifications

• Minimum of an HND / BSc Degree or equivalent
• Previous experience in hospitality, customer service, or a similar role is an advantage
• Ability to work flexible hours, including evenings and weekends.

Requirements:

• Excellent communication and interpersonal skills
• Friendly, well-groomed, and professional appearance
• Ability to multitask in a fast-paced environment
• Basic computer skills or experience with booking systems
• Strong customer service orientation.

Salary
Competitive + Incentives.

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Job Summary

• We are seeking an experienced and driven Assistant Manager to lead our team and take our operations to the next level.
• As the Asst Manager – Bar & Lounge, you will oversee all aspects of daily operations, staff management, customer experience, and business performance.
• You will play a key leadership role in ensuring smooth operations, profitability, and compliance with industry regulations.

Key Responsibilities
Operations Management:

• Assist in managing the day-to-day operations of the bar/lounge
• Ensure smooth opening and closing procedures
• Monitor service quality and customer satisfaction
• Handle customer complaints professionally and promptly

Staff Supervision:

• Supervise bartenders, servers, and support staff
• Assist with staff scheduling and shift coordination
• Train new employees on service standards and policies
• Enforce discipline, grooming, and workplace standards

Customer Service:

• Ensure guests receive exceptional service at all times
• Build customer relationships to encourage repeat business
• Maintain a welcoming and safe atmosphere

Inventory & Stock Control:

• Monitor stock levels of beverages and supplies
• Assist in ordering and receiving inventory
• Reduce wastage, theft, and over-pouring
• Conduct regular stock counts and audits

Requirements

• Minimum of 3 years experience in bar/lounge or hospitality management
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Good knowledge of beverages, cocktails, and bar operations
• Financial management and cost-control experience
• Ability to work evenings, weekends, and holidays
• Familiarity with POS systems and inventory tools.

Salary
Competitive + Incentives.

What We Offer:

• Competitive salary and performance bonuses
• Opportunity for career growth and development
• Dynamic and exciting work environment
• Staff incentives and training programs.