Jobs at Moniepoint Inc.

Job Purpose

• Supports the Head of Group FP&A in running the Group's forecasting, budgeting, and reporting cycle, and acts as the FP&A resource for smaller subsidiaries that don't yet have a dedicated full-time finance analyst.

Responsibilities

• Maintain and update the Group consolidation model monthly, reconciling actuals to forecast and flagging variances
• Provide forecasting, budgeting, and management-reporting support directly to subsidiaries without their own FP&A resource
• Prepare Board and management reporting packs to house standard, on a fixed monthly/quarterly cadence
• Support the annual budget process: templates, data collection from BUs, consolidation, and variance commentary
• Run variance analysis against budget and prior forecast, and draft the narrative behind the numbers
• Maintain KPI and unit-economics tracking across the entities in scope
• Respond to ad hoc analysis requests from the CFO, Head of Group FP&A, or subsidiary leadership.

Qualifications

• 4-6 years of experience in FP&A, financial analysis, or a similar corporate finance role
• Advanced Excel / financial modelling skills
• Experience working with multi-entity or multi-currency numbers
• Part-qualified or qualified accountant (ACA / ACCA / CIMA / CPA) or equivalent analytical background.

Preffered Qualifications:

• Experience in banking, fintech, or another regulated environment
• Exposure to Board-level reporting
• Comfort working directly with subsidiary or BU stakeholders without close day-to-day supervision.

About You:

• You're comfortable being the only FP&A point of contact for a subsidiary. You don't wait to be told exactly what's needed
• You keep the model and the numbers clean, even when the underlying data isn't
• You ask the subsidiary team the right questions rather than guessing at the answer
• You deliver reporting on a fixed cadence, on time, without chasing.

What Success Looks Like:

• Group model reconciles to actuals monthly with no unexplained variances
• Subsidiaries in scope receive consistent, on-time FP&A support and no longer flag gaps in coverage
• Board packs and management reports are delivered to house standard, every cycle
• Budget data collection from BUs happens on schedule, with minimal follow-up required.

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Reporting Line:

Functional: Lead, Inventory Support (Regional)
Operational: Repair Centre Manager
Dotted: Regional Inventory & Warehouse Manager

1A. Inventory Support Officer – POS Terminals

Role Purpose

• The ISO (Terminals) is the dedicated custodian for all forms of POS terminals flowing through the repair pipeline. 
• The role ensures end-to-end traceability, enforces custody controls, and maintains absolute logical–physical alignment within the Repair Centre's IMS subsystem, covering every stage from receipt of faulty units to dispatch of QA-cleared OK devices.

Key Responsibilities
Intake & Receipt Management:

• Receive faulty/returned terminals from state offices; verify against the recall waybill at serial-number level before accepting into the IMS.
• Log all received devices in the IMS with correct status within 24 hours of physical arrival.
• Identify and quarantine damaged or missing-serial devices; raise a Discrepancy Report immediately.

Repair Pipeline Tracking:

• Push faulty devices to technicians daily and update IMS status to 'In Repair' upon assignment.
• Monitor movement of each terminal through all repair stages: Assessment → In Repair → Awaiting QA → QA Cleared → Dispatch Holding.
• Enforce the 24–72-hour SLA from receipt-to-assignment and from QA clearance-to-dispatch readiness.

QA Integration & Status Management:

• Receive QA-approved terminals and update IMS status to 'QA Cleared – Awaiting Dispatch' within 4 hours.
• Flag devices that fail QA back to the repair queue or classify as 'Beyond Economic Repair (BER)' with a written justification report.
• Ensure all 'BER' devices are tagged and isolated in the scrap/disposal holding area.

Dispatch & Outbound Logistics:

• Generate the Dispatch List and Waybill for QA-cleared refurbished and OK devices; obtain approval from Repair Centre Manager and Cluster lead before release.
• Scan all devices at serial level during physical loading; update IMS to 'In Transit – Outbound'.
• Confirm receipt acknowledgment from the destination state SIO and close the dispatch transaction in IMS.

Inventory Counts & Reconciliation:

• Conduct daily physical counts of all terminals in the repair centre; reconcile against IMS records.
• Escalate any variance (physical vs. logical) to the Lead, Inventory Support within the same business day.
• Participate in monthly, quarterly, and annual wall-to-wall counts as directed by the Inventory & Warehouse Manager.

Compliance & Housekeeping:

• Maintain clearly labelled racks and segregated zones: Faulty, Under-Repair, Refurbished/OK, BER/Scrap.
• Enforce all provisions of the POS Inventory Control SOP within the repair centre.
• Uphold audit readiness, workplace safety, and environmental handling standards at all times.

1B. Inventory Support Officer – Spare Parts

Role Purpose

• The ISO (Spare Parts) manages the complete lifecycle of all repair consumables — batteries, screens, cables, and accessories — within the repair centre.
• The role ensures that technicians have the right parts at the right time, waste is minimised, and all issues are fully documented and traceable.

Key Responsibilities
Spare Parts Receipt & Storage:

• Receive all incoming spare parts consignments; verify at batch/serial level against the accompanying delivery note before logging into IMS.
• Store spare parts in designated, labelled bins organised by part type and model compatibility.
• Ensure storage conditions protect electronic components from moisture, dust, and extreme temperature.

Issuance Control:

• Issue spare parts ONLY against an approved Job Card raised by a technician and validated by the Repair Centre Manager.
• Update IMS stock levels immediately upon every issuance; zero unrecorded movements.
• Manage parts returns from technicians (unused or incorrect parts); update IMS accordingly.

Inventory Management & Reconciliation:

• Reconcile physical spare parts stock against IMS records on a weekly basis.
• Identify slow-moving, expired, or obsolete parts and flag to Lead, Inventory Support.
• Raise a formal replenishment request when stock falls to the defined reorder threshold.

Reporting & Documentation:

• Generate weekly spare parts consumption and stock-position reports for the Lead, Inventory Support.
• Maintain a complete issuance log linking each spare part to its Job Card and technician.
• Track Part-Failure data to support procurement and OEM quality feedback.

Compliance & Housekeeping:

• Maintain proper zoning, labelling, and cleanliness of the spare parts storage area at all times.
• Enforce segregation of duty: no self-authorised issuance.
• Support all scheduled and spot-check inventory counts.

Requirements 

• Minimum of OND in a related discipline 
• At least 2-year experience in inventory operations.
• Good computer skills. Must know the Microsoft Office Suite (Excel, Word and PowerPoint) 
• Ability to work with limited supervision. 
• Strong attention to detail and accuracy.
• Proficiency in inventory management systems and workflow applications.
• Experience handling large volumes of items 
• Excellent organizational and record-keeping skills.
• Effective communication and stakeholder coordination.
• Ability to manage multiple tasks and meet deadlines.

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About the Role

• We are seeking a highly skilled and motivated System Administrator to join our growing team.
• This role is crucial for maintaining the stability, performance, and security of our entire IT infrastructure, from core networking and server systems to end-user support and automation. 
• The ideal candidate is a hands-on technical expert who thrives in a fast-paced environment and possesses a strong focus on continuous improvement and security.
• This is a fully onsite role.

Principal Duties and Responsibilities

Infrastructure Management:

• Design, implement, and maintain a robust IT infrastructure, including servers and virtualization platforms.
• Administer and optimize Windows Server, Linux systems, and hybrid cloud infrastructures.
• Maintain comprehensive system documentation, network diagrams, and Standard Operating Procedures (SOPs).

Network Administration:

• Configure, manage, and troubleshoot enterprise networking infrastructure (routers, switches, firewalls, wireless access points).
• Implement and maintain network security protocols, VLANs, VPNs, and network segmentation.
• Manage DNS, DHCP, Directory As a Service, and other core network services.
• Monitor network performance, analyze bandwidth utilization, and implement Quality of Service (QoS) policies.
• Troubleshoot complex network connectivity issues and implement effective solutions.

Automation & Scripting:

• Develop, implement, and maintain automation scripts (Python, PowerShell, Bash) to streamline repetitive tasks and improve operational efficiency.
• Utilize Infrastructure as Code (IaC) tools (e.g., Terraform, Ansible) for consistent and scalable infrastructure deployment.
• Build and maintain monitoring and alerting solutions using tools like Prometheus, Grafana, or Nagios.
• Automate system provisioning and develop custom scripts for system maintenance and reporting.

Security & Compliance:

• Implement and enforce IT security policies, access controls, and data protection measures.
• Manage endpoint security solutions and patch management processes.
• Manage user authentication systems, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), and privileged access management.
• Respond to and manage security incidents, implementing established incident response procedures.

User Endpoint Setup & Onboarding:

• Plan and execute comprehensive onboarding procedures for new employees, ensuring a seamless first-day experience.
• Configure, deploy, and manage workstations (laptops, tablets) and company-approved software across Windows, macOS, Linux, iOS, and Android platforms.
• Provision user credentials, configure VPN clients, shared drives, and ensure security compliance for all new user accounts.
• Implement and manage Mobile Device Management (MDM) solutions for corporate smartphones and tablets.
• Manage user offboarding procedures, including account deactivation, data backup, and equipment retrieval.

Technical Support & User Management:

• Provide expert-level technical support to end-users, ensuring timely resolution and minimal disruption (L2/L3 support).
• Manage user accounts, permissions, and access controls across all corporate platforms.
• Manage IT assets, including inventory tracking, lifecycle management, and procurement coordination.
• Respond to and resolve help desk tickets efficiently, managing ticketing systems (e.g., Jira Service Management) and maintaining SLA compliance.
• Perform remote troubleshooting and support using standard tools (TeamViewer, AnyDesk).

System Maintenance & Optimization:

• Perform regular system updates, patches, security hardening, and troubleshooting of complex system errors.
• Plan and execute system upgrades with minimal downtime.
• Optimize system configurations for performance, reliability, and cost efficiency, maintaining high availability and redundancy across critical systems.

Qualifications, Competencies & Skills Required

Education & Experience:

• Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or a related field.
• Minimum 3-5 years of proven experience in system administration, IT support, or network administration roles.
• Relevant industry certifications (e.g., CompTIA, Cisco, Microsoft, Linux/Cloud platforms) are highly desirable.

Technical Skills:

• Operating Systems & Directory Services
• Advanced proficiency in Active Directory or a Directory as a Service (DaaS) system (e.g., Jumpcloud).
• Strong Linux/Unix administration skills (RHEL, CentOS, Ubuntu, Debian).
• Experience with macOS management and mobile device platforms (iOS, Android).

Networking:

• Deep understanding of TCP/IP, routing protocols (BGP, OSPF), switching, and network architecture.
• Hands-on experience with enterprise networking equipment (e.g., Cisco, Ubiquiti).
• Experience with network monitoring and troubleshooting tools.

Automation & Scripting:

• Proficient in scripting languages: Python, PowerShell, Bash.
• Experience with configuration management tools (e.g., Ansible).
• Experience with Infrastructure as Code (Terraform).

Endpoint Management & Tools:

• Experience with endpoint management tools and Mobile Device Management (MDM) platforms.
• Familiarity with monitoring and alerting tools (e.g., Nagios, Prometheus, Grafana).
• Experience with ticketing systems (e.g., Jira Service Management).
• Familiarity with cloud and on-premise productivity suites (e.g., Google Workspace).

Soft Skills & Competencies:

• Exceptional analytical and problem-solving abilities with a systematic troubleshooting approach.
• Excellent verbal and written communication skills; ability to explain technical concepts clearly to non-technical users.
• Strong documentation skills and meticulous attention to detail.
• Proven ability to work independently and collaboratively in a team environment.
• Effective time management and ability to prioritize tasks in fast-paced, high-pressure environments.
• Strong customer service-oriented mindset and professional demeanor.
• Commitment to continuous learning and adaptability to new technologies.

Working Conditions:

• This role may require occasional weekend or after-hours work to perform system maintenance, upgrades, and respond to critical incidents.
• Physical requirements may include lifting equipment up to 50 lbs.