Jobs at MeWe Electronics

Summary

• We are seeking an experienced and technically sound home appliance after-sales technical supervisor to oversee after-sales operations, technical support, repairs, and customer service activities for home appliance products.
• The ideal candidate must possess extensive hands-on experience in home appliance electronics and strong knowledge of consumer electronics troubleshooting, maintenance, and repair processes.
• Candidates must also demonstrate excellent computer and communication skills.
• Applicants must strictly have a background in home appliance electronics and consumer electronics-related roles only.

Responsibilities

• Supervise and manage after-sales technical support and service operations for home appliances.
• Diagnose, troubleshoot, and resolve technical faults related to consumer electronic and home appliance products.
• Coordinate repair activities, maintenance schedules, warranty claims, and technical service delivery.
• Monitor and ensure excellent customer service and timely resolution of customer complaints.
• Prepare technical reports, service documentation, and operational updates using computer systems and software.
• Train and guide technicians on troubleshooting procedures, repair standards, and customer handling.
• Ensure proper inventory management of spare parts, tools, and technical materials.
• Maintain service quality standards and ensure compliance with company policies and technical procedures.

Requirements

• HND in Electrical Electronics Engineering, Consumer Electronics, or any related technical field.
• A minimum of 5 years of proven experience in home appliance electronics and consumer electronics.
• Strong technical knowledge of home appliances, electronics, and after-sales service operations.
• Must possess the 3 Cs: computer skills, communication skills, and consumer electronics skills.
• Proficiency in the use of computers, Microsoft Office, and service management systems.
• Strong leadership, problem-solving, and team management abilities.
• Excellent verbal and written communication skills.
• Ability to work under pressure and manage multiple technical issues effectively.

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Job Summary

• We are seeking a highly skilled and experienced Service Center Supervisor to oversee the daily operations of our home appliance service center in Isolo, Lagos.
• The ideal candidate must have hands-on experience with home appliances, strong leadership abilities, and the capacity to coordinate technicians, manage repairs, and ensure excellent customer service.

Key Responsibilities

• Supervise the day-to-day activities of the service center and technical team.
• Coordinate the diagnosis, repair, and maintenance of home appliances.
• Monitor technicians' performance and ensure timely completion of repair jobs.
• Ensure all service requests and customer complaints are properly handled and resolved.
• Maintain accurate records of repairs, spare parts usage, and service reports.
• Manage inventory of spare parts, tools, and technical equipment.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Prepare daily, weekly, and monthly service performance reports.
• Train, guide, and evaluate technical staff to improve productivity and service quality.
• Liaise with management regarding operational challenges and service improvements.
• Monitor customer satisfaction and implement measures to enhance service delivery.

Requirements

• HND or equivalent qualification in Engineering, Technical Studies, Business Administration, or a related field.
• Must have 3–5 years' experience in a supervisory role within a home appliance service center or related technical environment.
• Strong knowledge of home appliances such as refrigerators, washing machines, air conditioners, televisions, microwaves, and other household equipment.
• Ability to diagnose technical issues and provide effective solutions.
• Good leadership, communication, and team management skills.
• Proficiency in Microsoft Office applications and report preparation.
• Strong organizational and problem-solving abilities.
• Ability to work under pressure and meet operational targets.
• Age Range: 29 – 40 years
• Gender Preference: Male

Preferred Candidate:

• Male, aged between 29 and 40 years.
• Must possess practical experience in home appliance repairs and service center operations.
• Strong attention to detail and commitment to customer satisfaction.
• Professional, disciplined, and results-oriented.

Salary and Benefits

• Career growth and development opportunities.
• Supportive work environment.
• Performance-based incentives where applicable.

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Job Summary

• We are seeking a competent and detail-oriented On-Vehicle Quality Inspector to join our team in Isolo, Lagos.
• The ideal candidate will be responsible for inspecting home appliances loaded onto delivery vehicles, ensuring product quality, verifying quantities, and maintaining proper documentation before and during dispatch.
• Applicants must have prior experience working with home appliances and possess strong inspection and quality control skills.

Key Responsibilities

• Inspect home appliances before loading and dispatch to ensure they meet company quality standards.
• Verify product quantities, models, specifications, and physical conditions before delivery.
• Conduct routine checks on goods loaded onto vehicles to prevent damages during transportation.
• Identify and report defective, damaged, or non-conforming products.
• Ensure proper packaging, labeling, and handling of appliances during loading and unloading.
• Maintain accurate inspection records and submit reports to management.
• Work closely with warehouse, logistics, and sales teams to ensure smooth delivery operations.
• Monitor compliance with company quality assurance procedures and safety standards.
• Investigate and document quality-related issues and recommend corrective actions.
• Ensure all dispatched products are complete and meet customer requirements.

Requirements

• Candidates should possess an HND or equivalent qualification.
• Must have 2–5 years of relevant experience in quality inspection, warehouse operations, or home appliance handling.
• Must have practical knowledge of home appliances such as refrigerators, washing machines, air conditioners, televisions, and kitchen appliances.
• Strong attention to detail and ability to identify product defects.
• Good record-keeping and reporting skills.
• Ability to work independently and under minimal supervision.
• Physically fit and capable of performing inspection duties within warehouse and logistics environments.
• Good communication and interpersonal skills.
• Must be resident in or willing to work in Isolo, Lagos.
• Gender: Male Preferred, Age Range: 29 – 40 years.

Salary and Benefits

• Career growth and development opportunities.
• Supportive work environment.
• Performance-based incentives where applicable.

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Job Summary

• We are seeking a skilled and experienced Customer Service Engineer to provide technical support, diagnostics, installation, maintenance, and repair services for a wide range of home appliances.
• The ideal candidate must possess strong troubleshooting skills, excellent customer service abilities, and hands-on experience working with household appliances.

Key Responsibilities

• Diagnose, troubleshoot, and repair home appliances, including refrigerators, washing machines, air conditioners, microwaves, cookers, water dispensers, and other household equipment.
• Attend to customer complaints and provide prompt technical solutions.
• Carry out installation, maintenance, and servicing of appliances at customer locations.
• Conduct routine inspections and preventive maintenance to ensure optimal appliance performance.
• Prepare service reports and maintain accurate records of repairs, installations, and maintenance activities.
• Educate customers on proper appliance usage and maintenance practices.
• Recommend replacement parts and ensure proper inventory usage.
• Escalate complex technical issues when necessary and follow up until resolution.
• Ensure compliance with company safety procedures and technical standards.
• Maintain a professional relationship with customers and represent the company positively at all times.

Requirements

• Minimum of HND in Electrical/Electronics Engineering, Mechanical Engineering, or a related discipline.
• Must have practical experience working with home appliances.
• 3–5 years' experience in appliance repair, maintenance, or technical customer service.
• Strong knowledge of electrical and mechanical systems of household appliances.
• Ability to read and interpret technical manuals and wiring diagrams.
• Good problem-solving and fault-diagnosis skills.
• Excellent communication and customer relationship management skills.
• Ability to work independently with minimal supervision.
• Must be physically fit and willing to travel within Lagos when required.
• Gender: Male Preferred
• Age Range: 29 – 40 years

Preferred Skills:

• Hands-on experience with major home appliance brands.
• Strong technical reporting and documentation skills.
• Ability to handle multiple service requests efficiently.
• Good knowledge of customer service best practices.

Benefits

• Performance-based incentives.
• Opportunities for professional growth and technical training.
• Supportive and professional work environment.