Jobs at Management Sciences For Health - MSH

Job Description

• The SharePoint Engineer is responsible for monitoring, troubleshooting, and providing IT Support to users across MSH (Management Sciences for Health) globally.
• Leveraging their expertise in SharePoint, this role is expected to create and manage the SharePoint sites of different clients across the organization and to provide solutions to site administration issues. In addition, the role will include advising and recommending on the best SharePoint solutions based on the requirements.

SharePoint (40%):

• Manages SharePoint Tenant across the organization to ensure all SharePoint sites are being monitored and maintained.
• Administers SharePoint Online, Microsoft Teams, OneDrive, and Power Platform.
• Documents and manages organization-wide policies for SharePoint administration
• Analyzes and reviews SharePoint metrics to ensure optimal performance and health
• Maintains a list of SharePoint sites, their owners, and policies
• Holds a quarterly communication with site owners regarding guidelines, quality, and policies
• Provides monthly updates on new features and functionality that can be used throughout MSH
• Maintains regular communication through the intranet, Yammer, and Friday Focus on SharePoint news and training events
• Provides technical support and guidance to the IT department and across the organization regarding Microsoft 365 and other business productivity technologies
• Identifies, recommends, designs, and implements new technologies within M365, or improvements to existing systems.
• Provides support for SharePoint Online, Microsoft Teams, and related technologies to IT and other functional teams, Power Users, Change Champions, and general users.
• Collaborates with MSH's IT and Business Unit Teams regarding implementing Office365. Gathers requirements to determine technology solutions for business challenges and problems.
• Engages SharePoint site users actively for training and to respond to feedback and questions.
• Provides support for site creation and site maintenance daily.
• Monitors Office 365 message center and roadmaps for changes affecting the organization and provides communication and adoption resources.

Guidelines, Standards, and Processes (25%):

• Designs, develops, and manages SharePoint sites by defining and documenting guidelines, standards, and processes
• Defines the archiving process for shutting down sites
• Provides training for SharePoint end users and site owners as needed
• Respond to technical queries as needed

Technical Support (25%):

• Creates SharePoint sites and troubleshoot issues for Site Owners and users
• Provides recommendations on best practices for organizing, sharing and managing SharePoint sites
• Manage access, permissions, and policies for SharePoint sites

Other (10%):

• Participates in IS and MSH meetings to provide regular status updates and keep up to date with organization and other group activities.
• Participate in mandatory Performance Development Cycle and complete annual course
• Other duties as assigned.

Job Requirements
Education:

• Bachelor’s Degree in Computer Science.

Experience:

• 6 or more years of experience in Microsoft 365 experience required, including SharePoint Online, Microsoft Teams, Microsoft Forms, Lists, OneDrive for Business, and Power Platform.

Knowledge and Skills:

• Proven experience in SharePoint and Microsoft Teams use, configuration, and administration.
• Demonstrate ability to create and Administer Power Automate and Power App solutions.
• Must have excellent problem-solving skills, including the ability to analyze complex issues, find the root cause of the problem and consider a wide range of alternatives before acting.
• Demonstrate strong verbal and written communication skills, including the ability to effectively present information and respond to questions from groups or individuals.
• Ability to multi-task and demonstrate flexibility while maintaining attention to detail.
• Strong technical aptitude and stays on top of recent technology and industry trends.
• Ability to work independently and interact professionally and effectively in a team environment.
• Ability to provide training, virtual and in-person, and guidance on recommended practices for using and supporting Microsoft 365 services.
• Understanding of risk analysis and security considerations
• ShareGate and SharePoint Online Management Shell (PowerShell) experience a plus.

Travel Demands:

• 10% travel may be required.

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Job Summary

• The Compliance Officer will conduct verification of MSH internal controls and compliance of all financial and operational functions within MSH Nigeria PMI-S Project.
• The position holder will verify that all staff are well versed in donor and MSH policies and procedures, and are adhering to such standards.  
• S/he will identify gaps in existing internal control systems, and provide recommendations to strengthen them; will identify gaps in staff’s knowledge and skills in MSH Policies & Sops; will provide recommendations for training; and may provide training directly to staff.
• The Compliance Officer works in partnership, collaboration, and support with the Director of Finance & Operations and the project senior management team in conducting risk assessments, prioritization, and compliance verification activities work planning.
• Excellent interpersonal skills and verbal and written communication, proactive problem solving, fostering of teamwork, and professional discipline are required for successful delivery of internal controls and compliance verification and assurance that project activities are achieved, and MSH assets and reputation are safeguarded.
• In coordination with the Director of Internal Audit, s/he will develop a plan and evaluation tools, and then carry out independent appraisals and verifications of the effectiveness of MSH and donor policies, procedures and standards, and applicable Nigeria law, which MSH Nigeria manages financial resources.
• S/he will review and evaluate the effectiveness and efficiency of operations, reliability of financial reporting, compliance with applicable laws and the safeguarding of assets. S/he will plan, perform and report on internal assessments to ensure that financial control, financial guidelines of donor organization and other control procedures are in place and are being properly implemented and managed on the PMI-S Malaria project. Successful candidate will also be responsible for advising and monitoring quality standards of operations and value for money.
• The successful candidate will monitor and following-up on recommendations from the internal and external auditors to ensure the recommendations have been implemented and adhered to.
• Under the direction of the Director of Internal Audit (and MSH General Counsel where necessary)and will conduct thoroughly documented investigations of whistleblower cases, and suspected fraud and will directly interface with the Director of Internal Audit on these or other specific cases.

Specific Responsibilities
Compliance / Internal Audit:

• Ensure that all MSH Nigeria and PMI-S Malaria project financial and operational activities are in compliance with Nigeria law (tax laws, CSA laws and government pension agency laws), donor rules and regulations, and MSH policies and standards.
• Develops an annual customized compliance-monitoring plan, including evaluation tools, standards, ethical considerations, and schedule to evaluate all PMI-S Malaria project or remote staff/office locations, and to revisit sites needing extra attention.
• Develops compliance framework for the PMI-S Malaria project; including compliance checklists for the various business processes, transaction classes, country laws governing NGO operations, and specific donor requirements.
• Periodically reviews and updates the compliance-monitoring checklist and other tools to stay current with MSH procedures and policies.
• Examines the effectiveness of internal controls and compliance within MSH Nigeria policy framework, identifies gaps in procedures and controls systems, and provides recommendations to the Country Leadership Team for strengthening them.
• Follows-up on recommendations to ensure they have been implemented and adhered to.
• Tests internal controls, targeting high-risk areas, including workshops, vehicle usage, inventory control and cash advance management, payroll and Fleet Management.
• Documents internal control weaknesses, compliance deviations, and their impact, and makes recommendations to address these weaknesses.
• Identifies gaps in knowledge and skills and provides recommendations for training.
• May be requested to provide training directly to staff.
• Prepares detailed reports of each compliance review and other task assignments, with prioritized findings and recommendations.
• Presents final reports to the MSH Nigeria/PMI-S Country Leadership Team after review and approval from Supervisor.
• When necessary, collaborates with internal and external audit on investigations of whistleblower cases, suspected fraud, mismanagement, loss of assets, etc.
• Follows-up on recommendations from the internal and external auditors to ensure the recommendations have been implemented and adhered to.
• Stays abreast of laws, directives, and current trends in the local legal and NGO environment. 
• Provides risk assessment for financial and operational landscape. Identify high risk, high probability events, and provide recommended mitigation plan.   Provide ad hoc risk assessments for specific scenarios by request.
• Provide ad-hoc advice, helping staff to achieve the goal of establishing sound risk management and internal control systems; offer practical advice on how best to comply with financial policy and donor guidelines.

Additional Responsibilities:

• Prepares quarterly audit, investigations, and status of audit recommendations reports for submission to Director Internal Audit and Nigeria Country Representative, if applicable.
• Meets with Project Directors on a regular basis, or as requested by the CR.
• Perform other duties as assigned by the Director of Internal Audit.

Required Minimum Education

• Bachelor's Degree in Accounting, Business Management or a related area.

Preferred:

• Advanced Degree preferred
• Professional certification in Accounting, Internal Audit, and Fraud Examination

Required Minimum Expereince:

• Six plus years of experience in compliance, risk management or audit required.

Knowledge and Skills:

• Extensive familiarity of U.S Government grant/contracts rules and regulations (USAID, CDC,) or other donor rules and regulations (E.U) required.
• Experience in international development programs preferred.
• Excellent planning, management, and organizational skills.
• Proven leadership and interpersonal skill.
• Professional proficiency in English required

Core Job Competencies:

• Navigating the Environment:
• Perspective, Dealing with ambiguity, Organizational Agility, Political Savvy and Strategic Agility
• Ensuring Delivery of Results:
• Functional/Technical skills, Client Focus, Managing through systems, Managing and Measuring work, Negotiating, Information Sharing, Process Management, Priority Setting, Problem Solving and Timely Decision Making

Core Personal Competencies:

• Ethics and Values, Integrity and Trust, Listening, Written Communication

Core MSH competencies:

• Adaptability, Communication, Problem Solving, Creativity and Innovation, Quality, Quality and Timeliness of Work, Quality of work and Team Relationships, Resource Utilization

Physical Demands:          

• Travel requirements: Availability to travel domestically and internationally as needed. Up to 50% domestic travel

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Job Summary

• Under the overall supervision of the Director of Finance and Administration (DFA)-PMI, the Accountant will be responsible for assisting the state Senior Accountant/Finance Manager with safeguarding the assets (financial and physical) of MSH and ultimately the U.S. Government or other donor against fraud, loss or misuse.
• The Accountant will be responsible for ensuring that any money expended in the field is done in accordance with Generally Accepted Accounting Principles, MSH policy, and any cost principles imposed by the donor agency.
• The Accountant will be aware of, and adhere to, MSH’s Procurement Integrity standards in all activities.

Responsibilities

• Prepare payment vouchers.
• Properly code all transactions.
• Control and enter all expenses from the petty cash.
• Payment of expenses, including per diem and transport to participants during activities in the field.
• Prepare and control advances.
• Assure balances of unused portions of advances are deposited into the MSH account.
• Prepare deposit slips for cash to be deposited into the bank account.
• Reconcile advances, including review of receipts, coding of expenses on the general voucher and entering into QuickBooks.
• Maintain accounting files.
• Follow up on outstanding advances and assure timely reconciliation.
• Control consumption of project (petrol, electricity, water, telephone).
• Participate in the improvement of the accounting system and the system of internal control.
• Create all financial reports as requested by supervisor.
• Preparation and filing of forms for payments of taxes and social security.
• Other tasks as requested by supervisor.
• Ensure that payments are processed accurately, timely, and safely (to minimize MSH’s risk exposure).
• Ensure that treasury practices in country minimize MSH’s cash exposure.
• Ensure that entries are entered into financial system accurately and timely.
• Ensure that month and year-end accounting activities are done accurately and in compliance with MSH policies and procedures.
• Ensure that systems are in place in country to ensure that operations are managed and staff act in full compliance with local laws, adhere to contract/award and donor requirements, and comply with MSH policies and standard operating procedures.
• Systems are in place to ensure that appropriate staff members are aware of and understand laws, contract/award and donor requirements, and MSH policies and procedures.
• Monitor and ensure compliance.
• The responsibilities and duties are indicative only and are subject to change to meet the needs of the project, the organization and the donor.

Required Education

• Minimum of University Degree or HND in Accounting / Finance.

Required Experience:

• 4 - 5 years’ of post degree/HND experience in accounting/finance.
• Knowledge of US Government funded programs, regulations and requirements.
• Experience or understanding of key aspects of accounting.
• Experience with international ngos /USAID funded projects will be an advantage
• Proficiency in Microsoft Office programs, especially Excel spreadsheets.
• Experience in the use of accounting software (QuickBooks preferred).
• Understanding of the basic tenets of Cash Control, Asset Management and Bank Reconciliation.
• Demonstrate good judgment and sound financial "common sense".

Knowledge and Skills:

• Verbal and written language skills in English required including speaking, writing, understanding, and reading and the ability to conduct business in English.
• Excellent communication skills.
• Excellent organizational and interpersonal skills with a service-oriented outlook.
• Advanced reporting skills.
• Computer skills including proficiency in Microsoft Office Suite applications (Excel spreadsheets, word processing, and electronic mail along with data entry experience).

Competencies:                      

• Ability to work under pressure.
• Ability to work independently, prioritizes tasks, and meets deadlines.
• Ability to work in a team extensive knowledge of USAID rules & regulations and experience with U.S. government projects.
• Understanding of the tenets of cash control and asset management, and must be able to complete timely and accurate account reconciliations.
• Ability to follow MSH and donor policies and procedures for procurement and documentation, and ensure adequate accounting documentation for a proper audit trail.