Jobs at LEAM Consulting Limited

Qualifications

• Strong knowledge in Clinical Pharmacotherapeutics.
• Excellent communication and interpersonal skills.
• Ability to multitask and prioritize tasks effectively.
• High level of accuracy and attention to detail.
• Understanding of basic business knowledge and inventory management.
• Proficiency in Microsoft Office and pharmacy softwares.
• Experience in hospital or retail pharmacy is preferred.
• Bachelor of Pharmacy Degree with provisional license.

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Job Description

• As our Front Desk/Customer Service Representative, you will be the first point of contact for our customers and visitors.
• This role requires excellent communication and interpersonal skills, as well as a strong customer-focused approach.The Front Desk/Customer Service Representative will provide a warm and welcoming environment for all guests and ensure their needs are met efficiently.

Responsibilities

• Greet and welcome customers in a friendly and professional manner.
• Provide information about the company’s products and services.
• Assist customers with inquiries, complaints, and requests.
• Resolve customer issues promptly and effectively.
• Manage the front desk, including answering phones, checking in and out guests, and processing payments.
• Maintain accurate records of customer interactions and transactions.
• Ensure the cleanliness and organization of the front desk area.
• Handle reservations, including booking appointments, cancellations, and modifications.
• Manage the reservation system and ensure accuracy of information.
• Assist with general office tasks, such as filing, photocopying, and data entry.
• Monitor the security of the premises and report any suspicious activity.

Qualifications

• B.Sc / HND in a relevant field from a reputable institution.
• Previous experience in customer service or hospitality preferred.
• Excellent communication and interpersonal skills.
• Strong customer service orientation.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Proficiency in computer systems and software.
• Professional appearance and demeanor.
• Strong organizational skills to manage multiple tasks.
• Flexibility to adapt to changing situations.