Jobs at Lagos State Ministry of Health

Objectives

• The overall objective of this consultancy engagement is to strengthen the Knowledge Management (KM) capacity of the Lagos State Ministry of Health (LSMOH) by developing and implementing a robust KM database repository, enhancing data management practices, and building the capacity of the KM Unit.
• This initiative aims to ensure systematic and effective capturing, storing, sharing, and utilization of health data to support evidence-based decision-making, policy formulation, and program implementation, ultimately leading to improved health outcomes for the citizens of Lagos State.

Specific Objectives:
Assess Current KM Practices and Systems:

• Conduct a thorough assessment of existing knowledge management practices, systems, and data repositories within the LSMOH.

Design and Develop a KM Database Repository:

• Create a centralized, user-friendly, and secure KM database repository to integrate health data from various sources, ensuring easy access and management.

Standardize KM Processes:

• Develop comprehensive process manuals and standard operating procedures (SOPs) for data entry, storage, retrieval, and management.

Enhance Data Management Practices:

• Implement improved data management processes to ensure the accuracy, reliability, and usability of health data.

Conduct Capacity Building and Training:

• Provide training and workshops for LSMOH staff and stakeholders on effective data management and the use of the KM database repository.

Improve Knowledge Sharing Mechanisms:

• Develop strategies and tools to facilitate the systematic sharing of health information within the LSMOH and with key stakeholders.

Implement Advanced Technology Solutions:

• Recommend and deploy appropriate technologies and tools to support efficient KM processes, including data collection, extraction, collation, and analysis.

Monitor and Evaluate KM Initiatives:

• Establish mechanisms to monitor and evaluate the effectiveness of the KM database repository and overall KM practices, providing regular feedback and reports.

Ensure Sustainability:

• Develop a sustainability plan to maintain and continuously improve the KM system, ensuring its long-term effectiveness and adaptability.

Translate Data into Actionable Insights:

• Facilitate the use of the KM database repository to generate actionable insights that inform policy formulation, planning, program implementation, and evaluation.

Scope of work
The KM consultant will undertake the following tasks to address the challenges identified in the problem statement and to achieve the objectives of the Knowledge Management Unit within the Directorate of Healthcare Planning, Research & Statistics (DHCPRS) at the Lagos State Ministry of Health (LSMOH):

Assessment and Analysis:

• Conduct a comprehensive assessment of the current knowledge management practices, systems, and current situation in the Ministry by preparing a list of processes and data points currently being implemented and collected by DHCPRS for KM purposes.
• Identify gaps and inefficiencies in the current KM processes and data management systems.
• Analyse the specific information needs for policymaking and programming across different Departments and Agencies within the LSMOH.

Database Review and Optimization:

• Review existing databases, including Microsoft Excel spreadsheets and paper-based forms, to identify valuable data that needs to be integrated into a centralized KM repository.
• Develop a plan for consolidating and migrating existing data into a centralized, accessible, and secure KM database repository.

Review/re-designing of existing KM Database Repository:

• Design and develop a robust KM database repository that can systematically capture, store, retrieve, and manage health data from various sources.
• Ensure the KM database repository is user-friendly, scalable, and compatible with existing health information systems, including the national DHIS 2 database.

Process Manual Development:

• Develop a detailed process manual for the KM database repository, outlining standard operating procedures (SOPs) for data entry, storage, retrieval, and management.
• Ensure the process manual is comprehensive and easy to understand, providing clear guidelines for state officials, health institutions/partners, and other stakeholders.

Capacity Building and Training:

• Conduct training sessions for LSMOH staff and relevant stakeholders on the use and management of the KM database repository, knowledge management modules, and process booklets in alignment with KM best practices and standards.
• Provide hands-on training and workshops to build the capacity of staff in capturing, analyzing, and utilizing health data effectively.

Data Integration and Management:

• Integrate existing health data into the KM database repository, ensuring that data from various sources is consolidated and organized for easy access and analysis.
• Implement data quality checks and validation processes to ensure the accuracy and reliability of the integrated data.

Knowledge Sharing and Utilization:

• Develop strategies for enhancing knowledge sharing within the LSMOH, ensuring that critical health information is accessible to key stakeholders promptly.
• Facilitate the use of the KM database repository for policy formulation, planning, program implementation, and evaluation.

Technology Implementation:

• Recommend and implement appropriate technologies and tools to enhance the KM processes, including software for data collection, extraction, collation, and analysis.
• Ensure that the implemented technologies are aligned with the digital economy standards and support the systematic management of health data.

Monitoring and Evaluation:

• Establish monitoring and evaluation mechanisms to assess the effectiveness of the KM database repository and the overall KM practices.
• Provide regular reports and feedback to the LSMOH on the progress and impact of the KM initiatives.

Sustainability and Continuous Improvement:

• Develop a sustainability plan to ensure the long-term maintenance and continuous improvement of the KM database repository and practices.
• Provide recommendations for ongoing capacity building and support to ensure the KM system remains effective and up to date.

Key Deliverables
These key deliverables are multifaceted and focus on enhancing the efficiency, capacity, and effectiveness of the KM unit through the deliverables highlighted below:

Comprehensive Assessment Report:

• A detailed report outlining the current knowledge management practices, systems, and data repositories within the LSMOH, including identified gaps and inefficiencies.

KM Database Repository:

• Design and implementation of a centralized, user-friendly, and secure KM database repository to consolidate health data from various sources.
• Integration of existing health data from Microsoft Excel spreadsheets, paper-based forms, and other sources into the centralized repository.

Standard Operating Procedures (SOPs) and Process Manuals:

• Development of comprehensive process manuals and SOPs for data entry, storage, retrieval, and management, tailored to the specific needs of the LSMOH.

Training Materials and Capacity Building Workshops:

• Creation of training materials and conducting workshops for LSMOH staff and relevant stakeholders on effective data management and the use of the KM database repository.
• Hands-on training sessions on the use of statistical software and data analysis tools such as Epi-Info, STATA, SPSS, or R package.

Enhanced Data Management Practices:

• Implementation of improved data management processes to ensure the accuracy, reliability, and usability of health data.
• Development and execution of data quality checks and validation processes.

Knowledge Sharing Strategy:

• Development of strategies and tools to facilitate the systematic sharing of health information within the LSMOH and among key stakeholders.
• Instituting mechanisms to ensure timely and efficient access to health data for policy formulation, planning, program implementation, and evaluation.

Technology Implementation Report:

• Provides recommendations and implementation of appropriate technologies and tools to support efficient KM processes, including data collection, extraction, collation, and analysis.

Monitoring and Evaluation Plan:

• Establishment of monitoring and evaluation mechanisms to assess the effectiveness of the KM database repository and overall KM practices.
• Regular reports and feedback on the progress and impact of KM initiatives.

Sustainability Plan:

• Development of a sustainability plan to ensure the long-term maintenance and continuous improvement of the KM system.
• Recommendations for ongoing capacity building and support to keep the KM system effective and up to date.

Policy Briefs and Actionable Insights:

• Generation of actionable insights from the KM database repository that inform policy formulation, planning, program implementation, and evaluation.
• Creation of policy briefs and reports based on the analyzed data to support evidence-based decision-making at all levels of care.

Qualification and Expertise
The ideal candidate for this consultancy position should possess the following qualifications and expertise:

• A master’s degree or higher in Knowledge Management, Public Health, Health Information Management, Information Systems, Data Science, or a related field.
• A minimum of 7-10 years of experience in knowledge management, health information management, or a related field within the public health sector.
• Proven experience in designing, implementing, and managing knowledge management systems and databases.
• Demonstrated experience in developing standard operating procedures (SOPs) and process manuals for data management.
• Proficiency in knowledge management tools and technologies, including database management systems, data visualization tools, and statistical analysis software (e.g., Epi-Info, STATA, SPSS, R package).
• Certification in project management (e.g., PMP, PRINCE2) or knowledge management.
• Experience in Information Systems (TPS, MIS, DSS, MIS, EIS)
• Strong understanding of data quality management and data validation techniques.
• Experience with digital solutions for data collection, extraction, collation, and analysis.
• Expertise in conducting comprehensive assessments of KM practices and systems.
• Experience in developing and delivering training programs and capacity-building workshops.
• Ability to transfer knowledge and skills to staff through hands-on training and mentorship.
• Excellent written and verbal communication skills, with the ability to produce clear and concise reports, manuals, and policy briefs.
• Strong interpersonal skills and the ability to work collaboratively with diverse stakeholders, including government officials, health institutions, and development partners.
• Strong project management skills with the ability to manage multiple tasks, set priorities, and meet deadlines.
• Experience in monitoring and evaluating the effectiveness of KM initiatives and systems.
• Strong analytical skills with the ability to translate complex data into actionable insights.
• Ability to identify gaps and inefficiencies in existing KM practices and develop targeted solutions.
• Experience working in the public health sector, particularly within government health ministries or agencies.
• Familiarity with the health landscape and data management needs in Lagos State or similar contexts
• Duration of Consultancy: The assignment will be undertaken for a period of Six (6) Months.

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Objectives

• The primary objective of the consultant's support would be to provide economic analysis, conduct cost-effectiveness studies, provide support on healthcare financing, and policy development, and also offer recommendations to optimize resource allocation within the healthcare system.

Specific Objectives

• To assess current Financing Structures (analyze the existing financing landscape for healthcare in Lagos State).
• To review the already existing Resource Mobilization (RM) strategy and ensure its alignment with the unique needs and constraints of Lagos State.
• To develop a robust system to track the effectiveness of financing mechanisms and their impact on health outcomes
• To conduct economic evaluations of already existing health programs (HIV/AIDS, Tuberculosis, and Malaria) policies, and interventions to determine their cost-effectiveness and impact on population health outcomes
• To build the capacity of the HFEU on Health Financing and Economics on identified gaps.
• To provide economic insights and analysis to inform decision-making processes related to healthcare resource allocation, reimbursement policies, and healthcare financing mechanisms.
• To utilize economic models and tools to support strategic planning, budgeting, and policy formulation within the healthcare sector.
• To communicate findings and recommendations effectively to the Headship of the Ministry of Health, the HFEU, and other stakeholders.

Scope of Work
Assessment and Analysis:

• Conduct a comprehensive assessment of the current financial status and funding sources of the HFEU.
• Analyze the impact of dwindling financial support from donor organizations on the unit's operations and service delivery.

Stakeholder Engagement:

• Engage with key stakeholders, including government agencies, donor organizations, and other relevant partners, to understand their perspectives and identify potential opportunities for collaboration and support.
• Facilitate stakeholder meetings and workshops to gather insights and foster partnerships.

Funding Strategy Development:

• Develop a strategic plan to diversify and secure sustainable funding sources for the HFEU.
• Identify and explore alternative funding mechanisms, such as public-private partnerships, grants, and innovative financing models.

Financial Planning and Management:

• Design and implement robust financial planning and management systems to optimize the use of available resources.
• Provide technical assistance in budget preparation, financial reporting, and monitoring to ensure transparency and accountability.

Capacity Building:

• Conduct training sessions and workshops to build the capacity of HFEU staff in financial management, resource mobilization, and donor engagement.
• Develop training materials and manuals to support ongoing staff development.

Monitoring and Evaluation:

• Establish a monitoring and evaluation framework to track the effectiveness of financial strategies and funding mechanisms.
• Develop key performance indicators (KPIs) to measure progress and impact and make data-driven adjustments as needed.

Advocacy and Communication:

• Develop and implement an advocacy and communication strategy to raise awareness about the HFEU's funding needs and achievements.
• Prepare communication materials, including reports, briefs, and presentations, to effectively engage with potential funders and stakeholders.

Sustainability Planning:

• Create a sustainability plan to ensure the long-term financial stability and resilience of the HFEU.

Key Deliverables
Current Financing Structures Report: A detailed analysis of the existing healthcare financing landscape in Lagos State.

• Expectation: A detailed analysis of the existing healthcare financing landscape in Lagos State.
• Measurement: Evaluation of the comprehensiveness, accuracy, and depth of the analysis provided, including the identification of key financing sources, structures, and challenges

Resource Mobilization Strategy Document: A comprehensive Resource Mobilization strategy tailored to Lagos State's unique needs and constraints.

• Expectation: A comprehensive Resource Mobilization strategy tailored to Lagos State's unique needs and constraints.
• Measurement: Assessment of the strategy's alignment with local needs, inclusion of innovative funding mechanisms, feasibility, and potential for attracting new funding sources.

Finance Mechanisms Tracking System: A robust system to track the effectiveness of financing mechanisms and their impact on health outcomes.

• Expectation: A robust system to track the effectiveness of financing mechanisms and their impact on health outcomes.
• Measurement: Review of the system's design, functionality, user-friendliness, and ability to generate accurate and relevant data on financing mechanisms and health outcomes.

Economic Evaluation Reports:

• Economic evaluations of health programs, policies, and interventions, assessing their cost-effectiveness and impact on population health outcomes.
• Expectation: Economic evaluations of health programs, policies, and interventions, assessing their cost-effectiveness and impact on population health outcomes.
• Measurement: Analysis of the thoroughness, methodology, and clarity of the economic evaluations, including their relevance and applicability to decision-making processes.

Capacity Building Training Materials:

• Training materials and manuals for HFEU staff on Health Financing and Economics
• Expectation: Training materials and manuals for HFEU staff on Health Financing and Economics.
• Measurement: Quality, relevance, and comprehensiveness of the training materials, as well as feedback from training participants on their usefulness and effectiveness.

Economic Models and Tools:

• Economic models and tools to support strategic planning, budgeting, and policy formulation within the healthcare sector.
• Expectation: Economic models and tools to support strategic planning, budgeting, and policy formulation within the healthcare sector.
• Measurement: Functionality, accuracy, and ease of use of the economic models and tools, along with their integration into strategic planning and policy formulation processes

Communication of Findings: Presentations and reports effectively communicating findings and recommendations to the Ministry of Health leadership, HFEU, and other stakeholders

Qualifications and Expertise

• Advanced Degree (Master's or PhD) in Health Economics, Development Economics, Public Health, Health Policy, International Development, or a related field.
• Minimum of 7 - 10 years of experience in health financing, health economics evaluation methods, and health policy analysis.
• Experience working in the government sector and collaborating with diverse stakeholders in the healthcare sector.
• Knowledge of Lagos State healthcare systems, health financing mechanisms, and regulatory frameworks at the national and international levels.
• Familiarity with domestic and international resource mobilization for health at national and sub-national levels
• Proficiency in quantitative analysis and economic modeling techniques.
• Strong analytical skills (quantitative and qualitative research methods) and familiarity with evaluation methodologies and analysis of databases with the ability to interpret complex data, conduct sensitivity analyses, and communicate findings effectively
• Familiarity with statistical software such as STATA, R, or SPSS for data analysis.
• Ability to analyze healthcare policies and programs from an economic perspective, assessing cost-effectiveness and impact on health outcomes.
• Experience in providing economic insights to inform decision-making processes related to healthcare resource allocation and reimbursement policies.
• Experience in designing and delivering capacity-building training programs on health financing and economics.
• Strong communication skills, including the ability to effectively communicate complex economic concepts to diverse audiences.
• Ability to adapt to changing contexts and innovate in response to emerging challenges in health financing and economics.
• Creative problem-solving skills and a proactive approach to identifying opportunities for improvement.

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Job Objective

• The overall objective of this activity is to provide technical assistance to the Lagos State Health Management Agency (LASHMA) in reviewing the Business Process Manual (BPM) to enhance operational efficiency and effectiveness.

Specific Objective:

• Engage a consultant to conduct a thorough assessment of the existing BPM, ensuring all operational procedures and guidelines are reviewed comprehensively.
• Identify gaps, redundancies, and inefficiencies in the current BPM that hinder operational effectiveness and service delivery within LASHMA.
•  Ensure alignment of the BPM with the Lagos State Health Scheme (LSHS) Operational Guidelines to maintain consistency and coherence in operational practices.
• Develop standardized procedures and protocols within the BPM to streamline workflows, enhance clarity, and promote consistency in service delivery across all LASHMA units.
• Incorporate best practices and industry standards into the updated BPM to optimize operational efficiency and ensure adherence to regulatory requirements.
• Strengthen accountability mechanisms within the BPM to promote transparency, responsibility, and effective governance within LASHMA.
• Provide capacity-building opportunities for LASHMA staff members to ensure understanding and effective implementation of the updated BPM.
• Document recommendations and proposed updates to the BPM in a comprehensive report, outlining actionable steps for implementation.
• Organize a validation meeting involving key stakeholders to review and provide feedback on the proposed updates to the BPM, ensuring alignment with organizational objectives and priorities.
• Develop an implementation plan detailing timelines, responsibilities, and resource requirements for the rollout of the updated BPM across all LASHMA units.
• Establish monitoring and evaluation mechanisms to track the implementation progress of the updated BPM, identify any challenges, and make necessary adjustments to ensure effectiveness and sustainability.
• Document lessons learned throughout the BPM review process to inform future initiatives and continuous improvement efforts within LASHMA.

Scope of Work

• The technical assistance engagement aims to significantly enhance LASHMA's operational efficiency and effectiveness, ultimately contributing to better healthcare outcomes for the residents of Lagos State.
• The detailed scope of work includes the following tasks:

Comprehensive Review of Existing BPM:

• Conduct a thorough assessment of the current Business Process Manual (BPM) of Lagos State Health Management Agency (LASHMA).
• Identify gaps, inefficiencies, and areas where processes do not align with evolving healthcare standards and best practices.

Stakeholder Engagement and Consultation:

• Facilitate consultations and workshops with key stakeholders, including LASHMA management, staff, healthcare providers, and representatives from the RSSH team and the Grant Management Unit.
• Gather inputs and feedback on the existing processes, challenges faced, and suggestions for improvements.

Development of Updated BPM:

• Research and analyze best practices in healthcare management processes from similar organizations and regions.
• Benchmark LASHMA’s current processes against these best practices to identify opportunities for enhancement.
• Develop a revised BPM that reflects best practices and addresses the identified gaps.
• Ensure that the updated BPM aligns with current healthcare standards and regulatory requirements.

Implementation Plan:

• Develop a detailed plan outlining timelines, responsibilities, and resource requirements for the implementation of recommended changes to the BPM across all LASHMA units.

Capacity Building and Training:

• Design and deliver training programs for LASHMA staff to ensure they are well-equipped to implement and adhere to the updated BPM.
• Provide training materials and user guides to support the ongoing education of staff.

Monitoring and Evaluation Framework:

• Establish a monitoring and evaluation framework to assess the effectiveness of the revised BPM.
• Develop key performance indicators (KPIs) to measure improvements in operational efficiency and service delivery.

Documentation and Reporting:

• Compile comprehensive documentation of the updated BPM, including all processes, procedures, and guidelines.
• Prepare detailed reports on the review process, findings, stakeholder consultations, and recommendations.
• Provide regular progress reports to LASHMA management, the RSSH team, and the Grant Management Unit (GMU)

Support and Advisory Services:

• Offer ongoing support and advisory services during the implementation phase to address any challenges or issues that arise.
• Provide expert advice on further improvements and optimizations as needed.

Sustainability and Continuous Improvement:

• Develop strategies for the sustainability of the updated BPM, including regular reviews and updates.

Key Deliverables
BPM Review Report:

• A comprehensive report detailing the findings of the Business Process Manual (BPM) review, including an assessment of existing procedures, identified gaps, and recommendations for improvement.

Updated BPM Document:

• An updated version of the BPM reflecting proposed changes, standardized procedures, and integrated best practices to enhance operational efficiency and effectiveness within Lagos State Health Management Agency (LASHMA).

 Implementation Plan:

• A detailed plan outlining timelines, responsibilities, and resource requirements for the implementation of recommended changes to the BPM across all LASHMA units.

Validation Meeting Report:

• A report summarizing the outcomes of the BPM validation meeting, including stakeholder feedback, suggested revisions, and final approval of the updated BPM.

Capacity Building Materials:

• Training materials or resources developed to support capacity-building initiatives for LASHMA staff members regarding the updated BPM and associated operational procedures.

Monitoring and Evaluation Framework:

• An established framework for monitoring and evaluating the implementation progress of the updated BPM, including key performance indicators (KPIs) and mechanisms for tracking success.

Lessons Learned Document:

• Documentation of lessons learned throughout the BPM review process, highlighting challenges encountered, successful strategies employed, and recommendations for future initiatives.

Final Presentation:

• A final presentation to LASHMA management and key stakeholders summarizing the BPM review process, key findings, recommended changes, and next steps for implementation.

Requirements

• Master's Degree in healthcare administration, business administration, public health, or a related field from a reputable institution.
• Additional certifications in process improvement methodologies such as Lean Six Sigma or Business Process Management (BPM) would be advantageous.
• Minimum of 7 -10 years of relevant experience in healthcare management, with a focus on process improvement, operational efficiency, and organizational development.
• Demonstrated experience in conducting business process reviews, preferably within health management organizations or similar entities.
• Proven track record of successfully implementing process optimization initiatives and delivering tangible results.
• Previous experience working with Global Fund projects or similar international health grants is highly desirable.
• Prior employment in reputable healthcare consulting firms, management consulting firms, or relevant government agencies responsible for healthcare administration.
• Direct experience working with health management organizations, health insurance schemes, or similar entities, with a focus on operational excellence and regulatory compliance.
• Excellent written and verbal communication skills, with the ability to communicate complex concepts clearly and concisely to diverse audiences, including senior management and frontline staff.
• Strong project management skills, with experience leading and coordinating multidisciplinary teams to achieve project objectives within defined timelines and budget constraints.
• Adherence to high ethical standards and a commitment to maintaining confidentiality, integrity, and professionalism throughout the consultancy engagement.
• Strong references from previous clients or employers attest to the consultant's ability to deliver high-quality consultancy services, meet project objectives, and collaborate effectively with stakeholders.
• Experience working with health management agencies or health insurance schemes in Nigeria, particularly in Lagos State, would be highly beneficial.
• Familiarity with the regulatory environment and healthcare policies governing health management organizations in Nigeria.
• Advanced analytical skills, including the ability to analyze complex data sets, identify root causes of inefficiencies, and develop data-driven recommendations for process improvement