Jobs at KyDAL Office Point

Location: Ibadan  

Experience- a minimum of 2 years

We are looking to recruit picture framers to help manage the department and ensure efficiency and service delivery

Responsibilities

• Meet clients to determine their picture, mirror and crafts framing requirements.
• Study items that need to be framed, and provide clients with advice on appropriate solutions.
• Provide clients with information on possible framing and restoration timelines and costs.
• Extract pictures from old frames, making sure that they are not torn or damaged, and place them carefully in new ones.
• Remove old finishes by stripping using steel wool and glass paper, and by applying solvents and paint strippers.
• Place pictures in new frames or on mounts, and ensure that they are safely and properly affixed on them.
• Fit and fasten frame pieces and mount backing materials and subjects for framing purposes.
• Set up and operate woodworking and wood stock machines to ensure that proper framing solutions are carried out.
• Place glass on top of framed pictures, ensuring that it is properly affixed, leaving no room for falling out.
• Cut cardboard pieces and ensure that it is properly fit into the frame, to keep pictures steady and safe.

Requirements

• Hands-on experience in production of photobooks from start to finish
• Hands-on experience in the production of Frames from start to finish

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We are looking for a passionate Lead Customer Experience Specialist to help support our Market.

Responsibilities

• To support the department to handle administrative tasks raised by internal teams, external customer's requests, enquiries & complaints via email, phone, web chat, marketplaces and social media in a timely manner.
• Understand customer enquiries and respond via applicable channels: email, phone, web chat, marketplaces, and social media.
• Analyze, review and recommend appropriate solutions to enhance process efficiency and service standards.
• Able to communicate effectively with customers in a friendly and police manner following the processes.
• To ensure customer's requests are attended within the time frames to avoid any service delays.
• To work in a team environment and support each other in multitasking & flexible working hours/days.
• Proactive in attending to customers' needs & solving their issues.
• Communicate with various departments in order to maintain goodwill and to solve customers' issues

SKILLS /REQUIREMENTS

• Able to converse and correspond in English 
• A minimum of 4years experience in customer service preferred
• Qualification in Project management/marketing will be an advantage
• Experience in Communication/media or Photography will be an added advantage
• Excellent communication skills, on the telephone or in writing.
• Very patient in handling concerns from different types of customers.
• Very independent and highly motivated to learn and ability to learn new concepts quickly and apply to assigned tasks and responsibilities.
• Good task management and cross-functional team coordination skills.
• Ability to work as part of a team, to integrate with others and to show personal initiative.
• Results-oriented, career-minded, hard-working, focused, and team-oriented player.
• Strong analytical and problem-solving skills.
• Has the initiative and the ability to offer new ideas.
• Strong knowledge of customer care processes and techniques. 

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Location: Ibadan

We are looking for an ambitious Female Accountant to provide support to the financial department by managing daily accounting tasks.

Responsibilities:

• Post and process journal entries to ensure all business transactions are recorded
• Update accounts receivable and issue invoices
• Update accounts payable and perform reconciliations
• Assist in the processing of balance sheets, income statements and other financial statements according to legal and company accounting and financial guidelines
• Assist with reviewing of expenses, payroll records etc. as assigned
• Update financial data in databases to ensure that information will be accurate and immediately available when needed
• Prepare and submit weekly/monthly reports
• Assist with other accounting projects

Requirements

• BSc/HND in Accounting
• Excellent organizing abilities
• Great attention to detail
• Good with numbers and figures and an analytical acumen
• Good understanding of accounting and financial reporting principles and practices
• Excellent knowledge of MS Office and familiarity with relevant computer software
• Must be resident in Ibadan