Jobs at Kloverharris Limited

Job Summary

• We are seeking a passionate and customer-focused Sales Associate to join our team in the food service and delivery industry. In this role, you will assist customers, drive sales, and help ensure a seamless and positive experience for those using our food delivery and service platforms.
• The ideal candidate will have a love for food, excellent customer service skills, and the ability to thrive in a fast-paced and dynamic environment.

Key Responsibilities

• Greet and assist customers in a friendly, professional, and timely manner, both in-store and online.
• Actively engage with customers to understand their needs and suggest menu items or food services that best meet those needs.
• Maintain a thorough knowledge of our food offerings, delivery services, and promotions to provide accurate and helpful information to customers.
• Process orders quickly and accurately, ensuring proper entry into the point-of-sale (POS) systems.
• Ensure that food items are presented well and packaged properly for delivery or pickup.
• Assist with inventory management, ensuring that food products and supplies are stocked and organized.
• Upsell or cross-sell additional food items, special offers, or meal plans to help achieve sales targets.
• Handle customer complaints, requests, and issues in a courteous and effective manner to ensure customer satisfaction.
• Support the execution of store promotions, meal plan sign-ups, and new product or menu launches.
• Work closely with team members to meet daily sales goals and ensure an excellent customer experience.

Qualifications

• High School Diploma or equivalent (required); college, degree (preferred).
• Previous experience in sales, retail, or the foodservice industry (preferred but not required).
• Strong communication and interpersonal skills, with the ability to engage and build rapport with customers.
• A passion for food and the foodservice industry.
• Ability to work efficiently in a fast-paced, team-oriented environment.
• Basic math skills and proficiency with POS systems.
• Availability to work flexible hours, including evenings, weekends, and holidays.

Preferred Skills:

• Experience in food delivery or the hospitality industry.
• Familiarity with food products, delivery services, and industry trends.
• Knowledge of food safety and handling procedures.

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Job Summary

• We are seeking an experienced and results-driven Sales Manager to join our team in the FMCG (Fast-Moving Consumer Goods) industry.
• In this role, you will be responsible for driving sales growth, developing strategies to expand market share, and managing key customer relationships.
• The ideal candidate will have a strong background in sales within the FMCG sector, excellent leadership abilities, and a passion for achieving targets in a fast-paced environment.

Key Responsibilities

• Develop and implement effective sales strategies to achieve company targets and increase market share.
• Lead, motivate, and manage the sales team to ensure high performance and achieve sales goals.
• Build and maintain relationships with key clients, distributors, and stakeholders.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Coordinate with marketing and product development teams to align sales strategies with new product launches and promotions.
• Oversee the preparation of sales reports, forecasts, and performance metrics.
• Monitor and evaluate the performance of the sales team, providing coaching and feedback as needed.
• Conduct market research to stay ahead of industry trends and competitor activities.
• Ensure customer satisfaction by resolving issues and responding to inquiries promptly.
• Negotiate contracts and close deals with key clients.
• Manage sales budgets and optimize the allocation of resources.

Qualifications

• Bachelor’s Degree in Business, Marketing, or a related field (required).
• Minimum of 5 years of experience in sales, with at least 3 years in the FMCG industry.
• Proven track record of achieving sales targets and driving business growth.
• Strong leadership skills with experience managing a team.
• Excellent communication, negotiation, and presentation skills.
• Deep understanding of the FMCG market, products, and customer needs.
• Ability to analyze data and make informed decisions to drive sales strategies.
• Strong problem-solving abilities and the ability to work under pressure.
• Familiarity with CRM software and Microsoft Office Suite (Excel, PowerPoint, Word).

Preferred Skills:

• Master’s degree in Business Administration (MBA) is a plus.
• Knowledge of emerging trends in the FMCG industry.

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Job Summary

• We are seeking a dynamic and motivated Technical Sales Associate to join our team. This role combines both technical expertise and sales skills, with responsibilities including technical guidance, sales support, and troubleshooting technical issues to ensure our clients' machines operate smoothly.

Key Responsibilities
Sales and Customer Service:

• Promote and sell ice cream trucks to potential clients, including new and existing customers.
• Provide product demonstrations and highlight the features and benefits of different ice cream truck models.
• Build and maintain strong relationships with customers, ensuring their needs are met and offering tailored solutions.
• Respond to customer inquiries regarding truck specifications, pricing, and financing options.
• Prepare sales contracts, handle customer orders, and manage post-sale support.

Technical Support and Maintenance:

• Troubleshoot and resolve technical issues with ice cream trucks, including refrigeration units, electrical systems, and vehicle engines.
• Perform routine maintenance and repairs on ice cream trucks, ensuring they are in optimal working condition.
• Handle emergency repairs and on-site troubleshooting for clients who require immediate assistance.
• Work closely with mechanics and technicians to address more complex repair needs.

Product Knowledge and Recommendations:

• Stay up-to-date with the latest industry trends, technologies, and new models of ice cream trucks.
• Advise customers on the best truck models based on their business needs, location, and target market.
• Provide recommendations for upgrades or modifications to improve the performance and functionality of the trucks.

Sales Reporting and Documentation:

• Maintain accurate records of customer interactions, sales transactions, and service reports.
• Update the sales pipeline and provide regular reports on sales activities and technical issues to management.

Qualifications

• Technical Expertise: Experience with vehicle maintenance, refrigeration systems, or general mechanical troubleshooting is preferred.
• Sales Experience: Proven experience in sales or customer-facing roles, preferably in a technical or automotive field.
• Problem-Solving Skills: Strong troubleshooting skills and the ability to address technical issues efficiently.
• Customer Service Orientation: Excellent communication skills and the ability to work with customers to identify and meet their needs.
• Organization and Attention to Detail: Strong organizational skills and the ability to manage multiple tasks and sales leads simultaneously.
• Flexibility: Willingness to travel to client locations as needed and perform hands-on work in varying conditions.
• Proximity to Ajah Lagos.

Preferred Qualifications:

• Experience: Minimum of 1 year experience
• Driving skill with a valid driver’s license
• Qualification:B.Sc / HND in Electrical / Electronics
• Previous experience working with or selling vehicles (trucks, vans, or specialty vehicles).
• Knowledge of refrigeration systems, engines, and vehicle electrical systems is a plus.
• Familiarity with ice cream truck equipment, including soft-serve machines, freezers, and vending hardware, is an advantage.